I want to recognize that my assigned Veteran Service Officer has been helpful and willing to assist…read moreme. Unfortunately, my experience with another staff member, Oliver, has been consistently disappointing and has left me questioning the level of customer service veterans receive when contacting the office. While I was traveling, my assigned VSO provided me with his cell phone number and specifically instructed me to text him the following week for an update regarding my claim. I followed those instructions exactly. After sending multiple text messages and receiving no response, I called the office simply to verify that I had written down the correct phone number. Oliver answered the phone. I began explaining that my VSO had asked me to text him but I had not received a response and wanted to verify I had the correct number. Before I could even finish my sentence, Oliver interrupted me and said, "We don't do text messages. That's not our protocol. You have to come in if you want to see him." I explained that I was traveling, making an in-person visit impossible, and reiterated that I was only following the instructions my VSO had personally given me. Oliver again repeated that they do not do text messages and that I would have to come into the office. I then clarified that I was not asking him to provide me with a phone number. I simply wanted to read back the number my VSO had already given me so he could tell me whether I had copied it correctly. Oliver refused, again stating that I would have to come into the office. At no point did he attempt to help solve the problem. He did not offer to take a message for my VSO, ask for my contact information, let me know when my VSO might be available, or suggest any alternative way to communicate while I was traveling. Instead, I repeatedly received the same response: "You have to come in." Eventually, I asked why I felt like I was getting the runaround. I explained that I was simply following the instructions my VSO had given me and that repeatedly telling me "we don't do text messages" was not addressing my situation. I remained calm and respectful throughout the conversation, although I will admit my frustration became apparent after repeatedly being interrupted and denied any assistance. This is unfortunately the second interaction I have had with Oliver, and both experiences have been remarkably similar. He has consistently come across as abrupt, dismissive, and unwilling to listen before responding. Veterans often call because they need guidance, especially when circumstances prevent them from coming into the office. A few moments of active listening and a willingness to explore solutions can make a tremendous difference. My intention is not to criticize the entire Riverside County Veteran Service Office. I appreciate the work that many of the VSOs do on behalf of veterans. My hope is simply that this feedback helps improve the customer service experience, because every veteran deserves to feel heard, respected, and genuinely assisted when reaching out for help.

I forgot the name of the representative ( he has a curly mustache) he was so rude earlier, I ask…read morehim in a polite manner if he can write down the things I need to do . And he answered me in a mean / rude way . I don't want him to be my representative! Definitely replacing him I hope he doesn't treat others like this..

The entire team is fantastic. I appreciate the emphasis on it being a process of improvement rather…read morethan a focus on perfection. The classes helped me remind myself of my need to learn and to level set my expectations. Thanks everyone for being patient with me and appreciating my dog. Not everyone understands how Boxer dogs work.

My dog loves going here to burn some energy. Service is amazing and they are super helpfulread more

Well, I've been coming in for 6 years now. The staff is still great--especially Tony & Ralph. I…read moretruly appreciate when counselors are fellow veterans. It helps normalize your hardships and makes whatever you're going through a bit more relatable. Scheduling can be a bit tough if you're getting back into a routine, but once you're set with a counselor you can be seen as often as every week. I'm happy to see that this Vet Center has grown so much over the years. I'd like to note that this location also provides a work study program for veterans that are currently in school. I wish I had known when I was still a student.

I have had mostly pleasant experiences with this ossice. Things have been much better since the VA…read moremade some much needed changes. They are mostly on time with appointments and they now answer the phone during business hours. I don't know how long the girl Ashley has worked here but she is great! Very understanding and does a very good job following up. I can finally say I feel like I get the respect I have earned from this office and the staff. Keep up the good work!

All items have fresh quality ingredients. Great salads! I will be one of their regular customersread more

From the owner: I specialize in representing veterans as an accredited VSO with the VA. I assist in all matters…read morepertaining to veterans benefits and related matters. I offer legal consultation as well.

Frank is very kind, and made it easy to donate to his organization! I feel pleased to know that my…read moreitems will be going to veterans in need. I am thankful for the opportunity to give back to those who have served and their families. I will definitely be donating more in the future. Thank you!

From the owner: How We Are Different Than Other Organizations: Relief…read moreFoundation For Veterans is a vital nonprofit organization, that is dedicated to removing any barriers between veterans and the assistance they are in need of. We are the one-stop-shop to all veteran-related needs. With us, veterans may receive help with housing, credit repair, mental health assistance and obtaining emotional support pets. And that's just the top of the list. Our goals and provisions are dedicated to veterans and their immediate family members. We are one of the very few foundations that are willing to help out veterans who have a dishonorable discharge, (some conditions do apply), and also raise awareness of available opportunities to them while providing additional services of our own at the same time.

Russell, Kathy, and the team at Veterans Transition Support, I humbly thank you all for your love…read moreand support! The loving and caring of giving back to all of us veterans! Your time, dedication, and support to fellow brothers and sisters in arms as well as spouses is the utmost, absolute most professional care I've known and received! You all have helped hundreds in getting and pursuing exciting careers allowing us to find jobs and provide for our families! Thank you all so much for giving back to those who gave all! Thank you for your service to our country and our veterans! I love and thank you guys for providing this goldmine of certifications for us!

From the owner: Veterans Transition Support's (VTS) mission is to bridge the gap between the civilian workforce and…read moreour transitioning military service members and veterans before they experience transition road-blocks. VTS ensures our military service members reintegrate back into civilian life and the civilian workforce into careers suitable for their level of military experience and economic sustainability. This is achieved by providing service members with effective tools to translate their military experience into recognizable civilian job skills, civilian certifications to transfer military experience into its civilian counterpart, identifying needed training to fill skill gaps and one on one mentoring in four critical areas required to sustain a successful transition: Career Development, Cultural Adaptation, Obtaining VA Benefits and Education Planning. The VTS goal is to seamlessly transition all military personnel who enter the Veterans Transition Support program prior to leaving military service through individual mentoring, career management, counseling, and weekend and evening programs that close skill gaps and provide networking opportunities with civilian hiring managers.

Foster Army Animal Rescue Riverside, CA…read more Date went 11/9/25 (Sunday) Time went 12:37am (not too busy, but still other customers inside the store) Atmosphere: Kind of reminds me of a small mom and pop shop, it's actually quite spacious in the inside and clean. Come here if... You're looking for clothes that are low in price! This store is actually one of the only stores that I've been to that has prices this low. Also come here if you'd like to support a great cause, animals :,)

They don't answer their phone. They're not get involved as far as rescuing a dog I think out of…read morecity that's been my experience so I can't recommend them.