I'm pretty new to skating and came into Familia Skateboard Shop not really knowing what to look…read morefor. Allen (I think that was his name) was super helpful--he took the time to explain everything about skateboarding, from where to start to what kind of board and setup would work best for me. He's a really cool, down-to-earth guy and made the whole experience easy and fun. The customer service here is amazing, and I definitely recommend this shop to anyone, whether you're new like me or more experienced.

Customer service is always top notch. They have a great selection of hardgoods and softgoods. The…read moreindoor park is a great bonus and they have all the latest drops for boards and shoes. Great shop merch too. Support your local skate shop!

I came to this skatepark to ride, paid my money, and was skating for about 15 minutes when a staff…read moremember approached me and said, "you can't be chasing down kids." That accusation was completely false. I was not interacting with anyone's children in any way. A random woman complained, and instead of staff verifying what actually happened, they chose to repeat a serious and damaging accusation to my face. Labeling an adult as someone "chasing kids" is not a minor issue--it's dangerous, defamatory, and irresponsible. There was no attempt to observe, ask neutral questions, or handle the situation professionally. I was treated as guilty based solely on someone else's assumption. I will not be returning or spending money at a place that handles situations this poorly and puts customers at risk of false accusations.

This place is awesome. It is very family friendly. My son is non-verbal and struggles to find…read moreplaces that he feels he belongs. He immediately loved 3rd Lair and all the amazing and supportive staff. I can not recommend this place enough. They do a great job fostering community and a love of skateboarding in all ages. They have great skating clinics and do a good job of making skateboarding accessible to all ages and abilities. We love it!

We drove from Twin Cities to St. Cloud to demo an ebike on sale that was only available at this…read morelocation. Upon arrival, we were greeted by Eddie, a man of few words. When my wife asked him to describe the bike, he was silent! As she looked over the bike, she discovered a long gash on the frame that he said he was unaware of. When I asked if he would offer an additional discount, he said no, it's already discounted. Since the battery on this model was not removable and that the ebike must be stored at 50F+, we decided against it, and ended up buying a different model that we actually liked better. We would have appreciated if Eddie was more forthcoming with answers as a salesman.

I went to get my boa fixed thinking that they would just do if for me in like 5 min. The worker…read moreJosh even tho nobody was in there and he was doing nothing said he would fix if and I would have to come back he had a very poor attitude and acted like he dint want me there.

Very friendly service! Recommend if you are looking for longboard equipment…read more Will come again.

I wanna start by saying I am so blown away with the customer service in the shop!! And it has so…read moremany different things available to boot! We came here on a suggestion for skateboard/longboard. We've been to one other store and it was meh. Trevor was our stellar longboard master help this evening. He was SO knowledgeable and patient with us. We easily sucked up almost 2 hours of his time. He went above and beyond in my opinion for customer service. We walked out with a beautiful put together long board that my daughter felt great about as a beginner- wheel color & type, bearings, & truck color of her choice- all switched out by this cool dude- Free of charge for him to give her exactly what she wanted to boot! Plus all the tools and padding needed for her to get started with. The rest of this store...now I'll admit that I have t been in too many store like this but it seems to me they have a lot of great things to offer for multiple type of "sports". Frisbee golf, water sport, winter sports... They even carry some hats, fun gloves, backpacks, sunglasses, and even summer flip flops! We will definitely be back when Emma is ready to do some upgrading or need the bearings changed on her board. These guys rock!!!

Stopped by to check if they have adult size wrist elbow knee protection: THEY DID!!!!. So the young…read moreman at the front desk as well as the other manager were so nice to help me try it despite me showing up 4 min before closing, without attitude whatsoever. 34$ plus tax is a fair price and I get to try it. I did not find this size at bigger stores. I also like to mention I still buy this place two years ago to check a skateboard or longboard and they took their time explaining to me the difference and how it works. This was my second visit to the store and I was very pleased. Also, on the way out I noticed they have two electric bicycles: cool ones. The location also is very practical and close to uptown and the lakes. Paid street Street parking and affordable.

I'm married to a skate geezer who needed new grip tape for his long board. These guys got it done…read moreand were willing so close to closing time. The guy doing it had a broken arm and did a great job. He had to replace the screws which took awhile. I'm sure he thought I was a Biznitch wife extraordinare. I opted to wait in the car, ran in once for change after the meter parking technician gave me a look because we were expired, then ran in again to see how much longer it was going to be and walked back impatiently to the car. They have been around since 1988. Although it wasn't his cup of tea for a skate board shop,they had what he needed. J said that the guys were really nice and they probably were had I not been so impatient that night, I probably would have talked them up too. They asked J if I was mad because it was taking so long and I looked huffy, but I'm sure they get a lot of wives in there who get impatient waiting. J's reply, "nah she just looks mean". Giving it a 4 based on the end result of the long board, the guys were really great per J and the fact that they did it so close to closing time. I may have to return to experience more of it through my own eyes. What I did see warrants a 4.

I have bought a few bikes from these guys now and have never been happier. The last bike I wanted…read moresomething different. They listened to what I wanted and gave me a few different bikes to try out. They ordered it and I had it in a couple of days. Based on their advice I bought something I wouldn't have normally considered and it is my favorite bike to date!!! Excellent selection of accessories and parts as well as an on duty mechanic that fixes your bike really fast if you run into any issues. You will not be disappointed with the Muddy Bikes crew!

From the owner: We are a family business that sells all kinds of bikes and services.read more

This is not your ordinary skate sharpening shop. Seth is a true craftsman in a world where most…read moreplaces just toss your skates in a machine and call it a day. My two young skaters both noticed an immediate difference the first time they hit the ice after coming here. You'll walk out with the best edges you've ever had and a few great hockey stories to go with them.

I love Hockey Stop. Whenever I would get my skates sharpened at other places, it was a crap shoot…read moreif they would feel comfortable when I first stepped on the ice. I have been going to Hockey Stop for about three years and every time I get on the ice, I say "YES" my skates feel great. I have never had a bad sharpening at Hockey Stop.

I called and spoke to a sale rep about order a pair of XC skis via mail and he confirmed this was…read morepossible. When I called back 2 days later, I spoke with another employee who informed me that they were no longer shipping skis and saving them for sales in their retail store. I live a few hours outside of St. Cloud. I found this entire interaction to be pretty off-putting and don't appreciate the mixed information and "gate-keeping" of winter sports equipment. I feel like I was treated pretty poorly by these folks. Maybe if I was born in a different zip code I could buy some skis this season, eh? Seems fair.

My family does a lot of biking. We have bought a number of road and mountain bikes and a fat bike…read morefrom Mike at Fitzharris. I have always been impressed with his recommendations, knowledge and service. The service department also does a great job and they are more reasonable than some other places in town I have been to. I have also bought skis, tow tubes, etc. from them. I highly recommend them for your recreational needs.

I brought my e bike for a simple tire change and the technician forced the axle onto the frame and…read morebent the frame. When I complained and brought it back they they fixed the mistake and cut the cable on my throttle and light. I have heard other complaints since dealing with Strauss. Horrible service and rude people. The only good soul at Strauss is Carl DO NOT TRUST STRAUSS WITH YOUR BICYCLES.

Bought skate here 6 years ago, haven't touched them in years. They got me reshaped in ten minutes,…read moreno hassle. Great store with nice employees. They support the youth hockey foundations. Only place I found good PWHL Frost merch.