I brought my e bike for a simple tire change and the technician forced the axle onto the frame and bent the frame. When I complained and brought it back they they fixed the mistake and cut the cable on my throttle and light. I have heard other complaints since dealing with Strauss. Horrible service and rude people. The only good soul at Strauss is Carl DO NOT TRUST STRAUSS WITH YOUR BICYCLES. read more

Bought skate here 6 years ago, haven't touched them in years. They got me reshaped in ten minutes, no hassle. Great store with nice employees. They support the youth hockey foundations. Only place I found good PWHL Frost merch. read more

Highly skilled bike maintenance at a reasonable price. I would not advise them to lower their prices. The chief mechanic is probably among the best of the twin cities and certainly the most experienced. All mechanics are friendly and take the time to explain things to you. read more

Meant to review this long ago, but I was too busy riding my bike with the siiiick new tires I got at Strauss skates. Place is great. I was immediately greeted and asked what I needed help finding. This is an overlooked quality in a place of business. Ever since I started working retail a couple years ago, I've come to expect this type of service. Now before you go labeling me a Karen, know that there is nothing over the top or wrong with expecting to be greeted and asked what I need help finding. It helps cut down on a lot of time wasted wondering aimlessly. After being led to what I needed, I was honestly and earnestly vetted on what tires I needed. They were also open honest and transparent about the price which I thoroughly respected. Overall, place is dope and they have so much stuff. It's worth stopping in just to check out. But be careful of the dog! I accidentally ran into him, but it's cool though. He forgave me because I was told he was "a good boi." read more

Strauss Skates & Bicycles - Bikes Near Me - Saint Paul, Minnesota

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Friendly, knowledgeable service and sales here of electric bikes. We were in the market for an ebike and called our nearby bike shop (that does NOT service/sale electric bikes). They recommended Stauss Skate & Bike, instantly and without reservation. We had to check them out, and I'm glad we did. They were wonderful about explaining the e-bikes they have and let us test ride a great bike. It wasn't the bike we were looking for, but I did feel like they were really concerned about finding the right e-bike for us. read more

Back home visiting my folks, played in a pond hockey tourney this weekend, an attempt to relive my HS hockey days. Broke both my blades, I think the plastic failed under the cold weather. Being repaired and shipped. But more importantly they knew my dad, my area hockey, and we talked old time hockey. How can you rate good people with years MN hockey experience. Even though I live in CA now, I always try to stop here when I'm in town. One important note, I asked the kids if they felt the boot was worth saving. Composite just doesn't last as long as leather. I left the decision up them. They had the parts and saved the boots. I wear top of line, EE sized CCM tacks. I need a wide boot, I used to wear Microns when I was younger. They could have told me to buy new skates, they didn't. That should count for something. read more

Great support, Moose was extremely helpful when we had ordered jerseys! Jerseys had been finished and picked up BEFORE the date i requested, they were made fast and turned out great! Great price aswell, will come back. read more

I've been buying gear here since 1972. Last weekend they sold me skate guards that were too big. Today I go in to ask for a smaller size or how can we resolve it. The answer was no box, we cant exchange. Is there any other solution? Now I'm stuck with nothing. I might as well throw these away. The customer experience stunk. I'm going somewhere else for my hockey gear. That was terrible. read more

Haven't skated in 30+ years. I now have a granddaughter that is in Mini-mites so I wanted to be able to skate with her and assist with bringing her though the process of being the next Bobby Hull (ok, maybe not) so off I go on a skate purchasing adventure. Well first off, I was a goalie during my young life so I recall trying to skate on forward skates after living on goalie skates! Ya, I looked like I had two left feet. Knowing this, I was going to just get a pair of goalie skates. Man, skates have changed slightly over the last few decades!! I went over to a hockey chain-store and wasn't impressed with their offerings as I didn't think $650 + blades was the best thing. Plus they had very low stock levels anyway. I knew about Strauss so here we are. Walked in on a weeknight and was greeted immediately. Chatted about my situation and was shown a pair of CCM Vectors. These are able to be heated and fitted so that's what I did. They had a very good supply of skates so I could have gone for just about any pair I wanted. I need a wide (EE) boot so that really seems to limit my choices but the Vectors fit well and after baking them in the skate oven, on they went and man, I've never had a pair of skates that felt so good!!! They lined me up with a helmet (cuz I'm old and the ice has gotten pretty hard over the years) and a set of really sweet blade guards. Moose was a pleasant chap and very knowledgeable. This was a great experience and will definitely be headed back to Strauss for future purchases. Thanks a for putting up with my antiquated questions and dry sense of humor! Now on to the NHL!!! Andy read more

Strauss Skates & Bicycles - CCM Tacks - Vector - Bikes Near Me - Saint Paul, Minnesota

Strauss replaced my bicycle inner tube in 10 minutes and charged three dollars less than Eriks Bike Shop. Eriks wanted three days to get it done, ha ha Ha! Matt, the bicycle mechanic is one gnarly dude and helped me with an amazing customer service attitude! read more

Fast, friendly bike repair! Brought my son's bike in for repair. The chain had come off and he managed to tangle it into a mess that couldn't be unraveled. I dropped in on a Saturday morning and was helped right away. The employee looked at it, asked if I could wait 15 minutes while he fixed it. Sure enough, 15 minutes later and he had repaired the chain and had it functional again. They only charged $5 for the repair. Good luck getting friendly, fast repair while you wait at a bigger bike shop! Thanks, Strauss! read more

Had difficulty getting my order despite multiple trips to the store It took four trips to the store from the southwest part of Saint Paul (taking as much as an hour round trip each time) to obtain the item we ordered through our hockey association. After receiving emails that my item was in, I waited a few days and then called to confirm before I took the trip out there. I was told on the phone that my item was in, "it would be unpacked the next day" and would be bagged and available on the day after that. Then when I arrived at the store on the correct day (actually a couple of days later, for my first attempt) I was told that the item still hadn't been unpacked yet (but "it would be unpacked the next day" and bagged and made available the day after that.). No joke -- this happened three times. Finally, our family got the item on the fourth trip to Maplewood. Advice to customers wanting to pick up an order: wait a while after being notified that your items are in. Advice for staff: don't tell customers when the in-store item can be picked up if you have no idea when the boxes will be unpacked. The customers don't all live down the street. read more

Competing in crashed ice this weekend. Picked up a new helmet here and had new steel installed. They recommended Bandy Blades with a 13 foot rocker. Wish me luck! Thanks again for the advice and great service read more

Strauss made up for the inaccurate info someone at their store provided me with over the phone. Before making the drive out there recently, I called first to ask about the availability of women's figure skates (for recreational use) that would fit a typical 8.5-9 shoe size and I was told they had plenty from which to choose. Once I got there that same afternoon, though, I found they really did not have much to choose from (a young man assisted me). When I mentioned that one of their employees told me over the phone earlier something to the contrary, an older man over-heard. A few minutes later, he returned from their backroom with a pair of skates a slight bit bigger than what I required and said it's a now-discontinued model, but it was "better" than the replacement model because it was all leather, and he offered me a considerable discount on it for any inconvenience - if I felt the fit was good. So I tried on the skates and walked around a bit, and noticed some movement in the heel area. They offered to do a heat treatment in their heat box which helps mold the skate more to a foot. I accepted their offer, took off the skates and waited several minutes while the skates heated up. The young man returned to help me quickly put on the skates and lace them up and then sit 5 minutes while they cooled down, leaving me with the impression that he would return when the 5 minutes were up so that I could walk around again to see how the skates felt. I probably waited more like 10 minutes and the young man did not return; however, the older man came by to tell me I could walk around now. The skates felt better after the heat treatment. Since I was offered a deal I found hard to refuse, and because of the apparent good quality of the skates, I decided to purchase them. Next thing, the young man brought the skates to the back of their store for sharpening. I waited for what seemed to be an inordinate amount of time and after a while, even asked about the status of the sharpening. A few minutes later, the skates were brought to me. I found there was a burr on one of the blades and I voiced my concern. I walked to the back of the store with the young man and asked for the burr to be smoothed. After a tentative attempt by the young man behind the counter, the job ended up receiving the attention of the seemingly more practiced man to remove the burr and he did so quickly and confidently. read more

Strauss is a really great place to shop for skates and bikes. The staff is courteous, knowledgeable and interested in everyone who comes through the door. I decided to purchase a bike and went to Eric's bike shop first and was not impressed, they made me feel like I wasn't good enough to be in their shop. Strauss made me feel like they cared about me getting the right kind of bike and being happy with my purchase. I will definitely shop here again and will tell anyone I know who is in need of a bike or skates to shop here. If you want the best customer service from a bunch of really nice people, shop here. You won't be dissappointed! read more

Very friendly atmosphere and helpful staff. I recently had my 15-year-old Trek bicycle in for some much-needed repairs. The staff was friendly and they had my bike done in 3 days. My only negative about the experience was that in fixing my gear shift, I noticed that they wrapped the whole thing in electrical tape. Not sure what that was about, but the staff is to kind and attentive, I would definitely go back. read more

My husband and I have been wanting to buy good quality bikes for casual trail riding and we checked out bikes at Target and even seriously considered buying Northrock bikes at Costco. But after doing the requisite online research, we learned to avoid buying adult bikes at any big box stores so we found Strauss Skates & Bikes on google and decided to see if we could get a decent bicycle for the $300+ for each bicycle we had planned to pay at Costco. We loved our experience at Strauss for many reasons. 1. They didn't make us feel like bozos for not knowing too much about bikes like they do at a lot of other bike shops 2. The staff are patient, friendly and lots of fun, especially Bill! And they seemed genuinely interested in helping us find the right bikes. 3. The staff also genuinely seemed knowledgeable about every bike they sold. 4. They went above and beyond by installing our bike rack on our car. And by extending our 90 day tune-up period to 1 year! While I think u could find lower prices on some of the bikes at places like Dicks or Online, I would rather pay a few extra $$ knowing the bike was assembled properly and being able to have things adjusted immediately at the shop. Great experience! read more

Awesome service! I was referred to Strauss by a skating instructor to purchase a new pair of skates. Allan was extremely knowledgeable, friendly, and really helped me to become more educated about ice skating. I ended up getting a pair of skates that were about $10 less than the same skates on Amazon...plus sharpening was included in the price. Overall, great experience! read more

These guys are great! I use them for bike repair and maintenance.

I called them as I am not local and the gentleman who answered the phone was so very helpful in assisting me in navigating which kind of hockey skates to get for Christmas presents. He answered all my questions without knowing whether or not I would even purchase from them (which I did - free shipping - can't beat that). Love to support a local business! read more

Excellent service. I was looking to upgrade my figure skates and Allan was very knowledgeable about the Edea and Riedell boots they stock. I ended up purchasing a pair of Edea IceFly and he patiently adjusted the boots until they fit perfectly. It is really nice to be able to try on in stock boots instead of having to order boots and wait to see if they fit. In my case it was a huge timesaver. I measure as a 245 in Edea but due to the width of my feet the 245s were painful. I was able to try the 250s and they were snug but not painful. A few adjustments and they were perfect. I am waiting for the coronation ace revolution blades to arrive (manufacturer back ordered due to change in supplier). Allan was good in keeping me updated on their status. They even sharpened the blades on my old skates free as a courtesy! I am very happy with my experience at Strauss Skates. read more

Always helpful, friendly staff - hard to find these days. Seems no one cares if you come back or not. Strauss appreciates their customers and it shows. From giving tips about past experiences to good recommendations. There's always something changing in the sport of hockey and if I can cut the cost, I appreciate it. Come and use the hockey equipment germ remover every couple months, shoot the breeze with Moose and give good ol' Boogaard a pat. The place has been around for decades for a reason. Wish you had more goalie equipment though! read more

When you have a son who is obsessed with getting better at ice hockey, you spend a lot of time looking for the best resources. Strauss is the best resource we have found in the Twin Cities. All the important customer service adjectives apply: generous, knowledgeable, and easy to deal with, and better store hours than most. There are stores that are 20 minutes closer to us -- but this is a drive that I am happy to make. read more