Dan's Service Was 5 Stars at first. His receptionist Rebecca was super sweet and accommodating…read more Then I got the bill with $104 trip and service charge. At this point I was upset and my rating was definitely at 3.5 to 4 stars. After the email exchange I just had with Dan, I'm sad to say that my rating is at a solid 2 stars. I really thought Man of Steele was going to be different than all the other RV repair shops out there, but in the end, the complete disregard for good customer service was right on par with most other places. The email exchange was pretty much the reason for 2 stars. If you're interested, you can read it here. https://drive.google.com/file/d/1b6xeHTqFUv_ZAaYhGviYldy6-HwKFsss/view?usp=sharing

Daniel Lightcap walked us through how to collapse our awning arm when it bent and would not close…read moreall the way. Read about how it broke on imaginecamper.com We were able to completely close it and zip tie it shut to get it home from the campground. We hired Man of Steele to replace the awning arm. He handled buying the arm and brought it with him to our house. He was quick and did great work. This is now our go to rv repair person!

They do good repair and work on RVs. BUT they want you to bring your RV and just leave it over…read morethere in outside in a parking lot - sometimes that can be weeks. Storms, winds, hail, and pounding heat - we always kept ours at least under a cover. Labor rate like most shops going up.

If you are thinking of using this place, run. They tell you…read morewhat you want to hear and then start the adding machine. This is the most dishonest place I've ever been to. I took it in for a recall that I had already done the footwork on with Lippert and even presented them with this information. After two months they told me it was not covered. After I spoke with the GM, he then said they had messed up. Upon picking up my RV I noticed they had torn down my curtains with the rod included. Left electrical wires dangling from under the dash and tried to double side tape a piece on my windshield that didn't work, and is not right. After leaving I noticed a storage compartment cover moving. Upon inspection, They had left every compartment and hood latch open. After getting home I noticed my faucet was closed after I had already winterized. They had put water through my system to check a drain leak after it was winterized. I still have not looked at everything. Beware. I believe the negative comments and think the majority of the positives are made up.

Not gonna lie, after reading all of the terrible reviews for this place I almost didnt even go to…read morethis dealer but they had a used unit that I was very interested in. Dealing with the sales dept was a pretty mediocre experience however I really did like the finance manager Matt and I got to meet Maxie and he was a pretty stand up guy as well. A few days later when I went to pick up the unit I had purchased I was really concerned about things not working as they could not connect power and water to the unit for me to check everything before purchasing the unit. At pick up they did have power and water connected so I could verify that everything worked. They also had gave the unit a deep cleaning and it looked great. They even had replaced the old power tongue jack with a brand new one and put 2 brand new deep cycle batteries on the unit. After reading all the reviews I was pretty shocked, they really took care of me when it was all said and done.

I bought more than one camper from these guy. They take care of me and are pretty reasonable to…read moredeal with.

STAY CLEAR OF THIS PLACE!!!…read more This has been the worst customer service and repair experience I've ever encountered. I dropped my camper off for warranty repairs -- for the third time -- in February and picked it up five months later with many of the same issues unresolved... and new damages added. I've owned this RV for just one year, and the service center had it for 7 months total across 3 visits. That's unacceptable. Quality Control = Nonexistent * Scratches on the interior trim and slide surrounds * Child-level caulking job * Trim installed at awkward angles, loaded with visible nail gun marks * Mismatched crayon color sticks to hide damage * Broken glass shards, nails, staples under the slide * Broken main slide window (which they tried to hide at first) * Improperly installed seals -- critical for 4-season use * Sloppy electrical work with wires flopping around Instead of making proper bracket adjustments, they shoved in shims to prop up the slide. Even the reclining couch was reinstalled so poorly, it no longer functions properly. Poor Communication & Unprofessionalism When I pointed out their mistakes, I was met with anger and defensiveness. They actually said "It's just a camper." NO -- it's our investment, our family's time, our memories. And if you've ever met Angry Anthony or dealt with Beehive Betty, you'll understand exactly what I mean: * Condescending "bless your heart" energy * Eye rolls and excuses * Flu season blamed for months * Total lack of ownership They held my camper hostage, performed subpar repairs, and dragged the process out long enough to push me out of warranty. ‍ "Tricks" and "Fixes" from Magicians, Not Technicians I didn't bring my RV to a magic show -- I expected professional repairs, not "tricks" and corner-cutting. Loose bolts, misaligned components, new holes, and shoddy craftsmanship. Using silicon sealant where it doesn't belong just to save a buck. Thanks for the: * Extra dents * Scratched cabinets and table * Sawdust mess * Misaligned slide seals * More headaches than I can list DO NOT TRUST THIS PLACE If you value your RV, your time, and your sanity -- STAY FAR AWAY. They will waste your time, damage your camper, and then gaslight you when you demand accountability. We were forced to make an insurance claim for vandalism on everything they have damaged on the rv. Insurance company estimage is for $5800 in visible damages caused by Camp Rite in Loganville. The Insurance company won't cover damages caused by poor workmanship/craftsmanship. The estimated costs of those repairs is upwards of $7000. Please take this warning and stay away from this place. Posted pictures of just a small amount of the damages. There are too many pics To load.

Had a very good experience. Sales process was smooth. Manager Mike spent some time with us and was…read morevery knowledgeable, thorough and let us know what to expect. Service was thorough and camper was both well cleaned and fully prepared for delivery. They installed a new hitch on my truck that protects from sway. We got this as my wife will be driving and this is new to her. Randy did a walk through at our pace as we are new to this business.He was very detailed in explaining things to us. Camper towed beautifully and with little extra vehicle effort. All in all a very good experience.

Exceptional experience! Aric spent 6-7 hours meticulously inspecting every inch of the fifth wheel…read morewe were under contract to purchase. He was able to put our minds at ease that we were acquiring a great rig and we were able to quickly resolve potential issues which could have made our travels and ownership of the rig stressful. He was happy to spend time after the inspection talking us through every aspect and has a wealth of knowledge as to the gear that will make our travels super smooth. Thanks again Aric! You're the best of the best!

From the owner: RV Trek provides pre-purchase inspections and mobile RV repair services…read more NRVIA Certified RV Inspector RVTAA Certified RV Technician We help our customers make informed purchase decisions by providing the most thorough and detailed RV inspections in the industry. Unlike dealerships and other inspection companies who provide 45 points of inspection, we perform up to 800 points of inspection, 100 photos and videos, and full length reports. We are highly experienced with inspecting Class A, B, and C motorhomes as well as travel trailers, fifth wheels, and toy haulers. Inspections take a full day and we stay in contact with our customers updating them about our findings. RV Trek offers mobile RV repair services in Atlanta and North Georgia. We perform general maintenance, repair plumbing, electrical systems, evaporative refrigerators, furnaces, air conditioners, propane systems, slideouts, leveling systems and much more. The best part is we come to you! Please give us a call, or see our website with more information.

This is one of those places that does not need your business. After walking into the store with the…read moresign turned to closed, I was greeted by a basset hound. The hound was nice the lady behind the desk was very nice. However, when I asked about a part for my RV toilet she referred me to a gentleman behind a desk. He was taking care of another couple. After a prolonged period of waiting with nothing happening , I just told them I would be back. I will not be back.

Traveling south for a vacation, broke off a black water valve…read more Called numerous Rv service centers, everyone was booked out two weeks or more. Atlanta rv was able to get me in in two days. All the staff were super friendly and helpful. They were able to fix what needed repair and get me back on the road within 20 minutes. Great customer service. Definitely will keep this on my list of services to use while traveling.

We were driving along I-20 westbound near Douglasville when Mark saw that our roof membrane was…read moreflapping loose. He caught up to us and signaled to call him (number on the side of his truck). We did and he told us about the issue which we were unaware of. Mark later texted that there was a Home Depot at the next exit where we could get roof tape to make an expediate repair. By that time I had already pulled off at a safe area and used my roof repair kit (EterniBond tape) to make the temporary repair. Mark didn't get any direct business from us today but his concern for the RV community tells me volumes about his work ethic. Give Mark a call if you are in West Atlanta/Douglasville and need a mobile RV tech! Marks Mobile Rv Repair 404-914-2063 cell 470-651-7253 office

Mark is great to work with... really went the extra mile for us. Even identified a problem that we…read morewere not aware of. I would highly recommend him.

I would like to give a huge thank you to MISA Mobile RV and Auto Repair. We had over a month long…read moreissue with the front jacks on our camper. These people went above and beyond to help us with this. They handled all paperwork and phone calls to the warranty company and the Lippert. The only reason that it took that long was no fault of theirs it was a manufacturing issue. The parts come in finally yesterday and they were out here today and got it fixed and works good as new. I would highly recommend them for any RV needs you may have.

Exceptional Service and True Customer Care at NIRVC Atlanta!…read moreWe recently purchased a 2021 Verona LE 40LTS motorhome and wanted to add an extra layer of safety with Rettroband tire protectors on the front tires before heading out as snowbirds. On November 8, 2025, while traveling from South Carolina toward Bryan, Texas, I called NIRVC in Atlanta and spoke with Nick Schwehr. Even though it was a Saturday and we were on a tight 5-day travel schedule (needing to be in Texas by the 14th), Nick was incredibly accommodating. He arranged for us to arrive on Sunday, stay overnight at their facility with shore power, and have the Rettrobands installed first thing Monday morning. We also asked to have the generator serviced while we were there -- killing two birds with one stone! When we arrived, Nick wasn't onsite, but his team was fully briefed and took excellent care of everything. At 8:00 a.m. Monday, they brought our motorhome into the shop without any delay. The waiting area was comfortable and welcoming, with a TV, freshly made popcorn, bottled water, and coffee -- the little touches that make a big difference. By early afternoon, the Rettrobands were professionally installed, the generator was serviced, and we were safely back on the road heading to Texas with complete peace of mind. NIRVC went above and beyond to work around our travel plans without causing any delays. Their team is professional, efficient, and genuinely customer-focused. If you're looking for RV service you can truly trust -- especially when you're on the road -- I highly recommend National Indoor RV Centers in Atlanta. We couldn't have asked for a better experience! Thank you, Nick and the entire Atlanta team! Michael (2021 Verona LE 40LTS)

We were very impressed with the level of attentiveness provided during our RV purchasing process…read more The salesperson's (Christy) professionalism and attentiveness played a significant role in our decision to purchase from National Indoor RV Centers rather than move forward with a lower-priced Jayco Granite model offered by Camping World. Unfortunately, our experience since the purchase has been disappointing. Our Condor has been with the service department now for three weeks, and we still have no clear timeline for completion of the service items identified both at delivery and after our first weekend trip. This is a serious concern and has delayed our summer vacation plans and our trip to Alaska. Our RV spent two weeks with the service department with no call-back for an update. We made multiple calls and inquiries and although we did receive two call backs, the person we talked with couldn't provide any information on where we were with the repairs and when we could pick our coach up. When we finally talked with the service department, we were informed that the warranty approval is still pending for several items requiring repair or replacement (Including an awning motor that was installed on the wrong side). We were also advised that we would be responsible for an $85. delivery fee to Mercedes for equipment that should have been included and installed at the time of purchase which was identified at delivery. Over the following week we had one follow-up call from the service department who still couldn't give us an estimate of when it would be ready but did promise a callback that still hasn't come. They did however provide us the service department POC at Mercedes so WE could follow up with them. Although the repair issues are frustrating, they were expected. What wasn't expected is the servicing and complete lack of communication and follow-up at NIRV. If we known the post-sale service experience would be handled this way, we would have purchased from Camping World. Update. Eight days later. Got a couple of updates. Unfortunately the conflict with previous update. Still no update on when our RV will be ready.