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Santa Ana, CA

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Discount Pets

4.5 (118 reviews)
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2 hours

Response rate

40%

Services - Discount Pets

Bath and groom only

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Reviews With Photos - Discount Pets

Alexandra D.

We've trusted Discount Pets with our dogs for about 4 years now, and we've always had a pleasant experience. They have competitive pricing compared to the big pet stores, and it's always nice to support small family businesses. They have great communication in letting you know what time to come pickup your pet, which I appreciate as I commute about 20 minutes. They'll listen to your grooming preferences so that you are happy with the final look. Highly recommend

Arleen J.

Charlie Bear after his hair cut! As always they did an amazing job! I called in the morning today and luckily they were able to squeeze us in without an appointment. Thank you Discount Pets

Same

So! My normal Groomer was @ Petsmart for yrs. Come to find out he left I asked where he went....? Ohh yeah we Can't give out that info. So I called spoke with Ozzy Yesterday they had room today @ 9:15 the Care and attention to Detail are Top Shelf I'm not going anywhere else now Awesome Service! .

Kobe after groomer

[[HIGHLIGHT]]Thank you for the staff for always keeping my dog, Kobe, looking so handsome and clean![[ENDHIGHLIGHT]]

Ella and her fresh cut

Thank you Ozzie for getting us such a quick appointment. Ella looks amazing, doesn't smell like a frito and I cant with her cute bow! I think that was the quickest grooming shes ever had and she looks beautiful. Thanks again

Been coming to this place for awhile now and they've always taken great care of my 2 dogs, especially my anxious girl Ryu. [[HIGHLIGHT]]The staff here is always so kind to her, even though I know she can be difficult because of her severe anxiety.[[ENDHIGHLIGHT]] Prices are affordable and they're very flexible with scheduling, sometimes even taking same day appointments.

Fresh cut and bow tie from Discount Pets loves
Andrew F.

The team at Discount Pets loves your pet just like you do! The groomers are not only skilled but also compassionate and friendly. The cuts are on point. Booking is easy and convenient, and the prices won't break the bank. After trying several groomers, we found that their combination of excellent service, availability, and affordability is unmatched.

Kitsy with her fresh haircut
Marie Y.

This place is Amazing! These 2 guys handled my feisty dog incredibly well ! I was recommended by a co-worker friend...and will only be coming here from now on. My multipoo does not like her paws touched at all ! But she was handled with care and received a cute haircut and well trimmed nails. I was really anxious about finding a new groomer for my fur baby since I recently moved in the area but the guys reassured me mid way into the haircut that she was doing well! I highly recommend this place for your grooming needs.

Melissa P.

First time taking our barky rescue to a groomer and we weren't disappointed! Ozzie was very understanding of our dogs vocal tendencies and gave him a really cute cut! He figured to do the teddy bear cut on his own and I appreciated that cus I had no idea what type of cut would look good on my dog. They didn't ask about vaccination or anything but ours is fully vaxxed and flea prevented so we weren't too worried. If yours isn't, I'd probably just make sure to ask them what to do. They had us wait in the parking lot to pick up our dog at our car. Ozzie came out to pick him up and was done in 1.5 hours. Dog came out looking fresh and smelling great. Mandu obviously also had a good time there too, he came back so happy and clean.

Time to relax after a long day at the groomers lol

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Review Insights

2 months ago

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Alex B.

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2 hours ago

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9 months ago

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4 months ago

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10 months ago

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8 months ago

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2 months ago

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6 months ago

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9 months ago

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1 year ago

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8 months ago

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9 months ago

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2 years ago

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9 months ago

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2 years ago

They got us in same day, we're very affordable, and did a great job!vWill definitely be back!

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11 months ago

Love bringing my fur babies here! The groomers are always punctual, listen to my requests and make my pups look great!

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4 years ago

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Arash B.

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1 year ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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6 years ago

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5 years ago

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6 years ago

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3 years ago

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4 years ago

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2 years ago

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5 years ago

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Arash B.

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7 years ago

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Arash B.

He makes the bow tie look good! Thank you for visiting!

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4 years ago

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5 years ago

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5 years ago

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Discount Pets Reviews in Other Languages

Ask the Community - Discount Pets

Good morning, are you guys open today?

Yes! Please call to find out availability.

Do you guys groom cats?

Unfortunately we do not.

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Review Highlights - Discount Pets

I requested a quote and I received one super quick and I was able to make an appointment right away.

Mentioned in 8 reviews

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Paw Sweet Paw Pet Resorts

Paw Sweet Paw Pet Resorts

4.3
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Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

Lucky Paws Grooming

Lucky Paws Grooming

4.4
(413 reviews)

We've been bringing our Japanese Akita to Lucky Paws for almost 7 years, since he was just a few…read moremonths old. Anyone familiar with the Akita breed knows they can be strong-willed and have very distinct personalities. Our boy definitely lets you know when he's unhappy about something. While he has never bitten anyone, he is very vocal and communicative when he doesn't like being handled. Despite his temperament, the team at Lucky Paws has always treated him with patience, professionalism, and care. They understand his personality, work with him calmly, and consistently do a great job grooming him. It's not easy finding people you trust with a large breed dog, especially one with a mind of his own, but we've never had concerns leaving him in their care. After nearly 7 years, we're grateful for the kindness and dedication they've shown our dog. We highly recommend Lucky Paws to anyone looking for experienced groomers who truly care about the animals they work with.

The staff at Lucky Paws have been great with my dogs. They do a good job and they're really quick…read more For years I went to other groomers and thought it was normal to take 4-5 hours to groom one dog. Lucky Paws gets the job done in just 1.5 - 2 hours. They listen and work to groom your dogs according to your requests. Reservations are easily made online. Confirmations and updates are texted. Also, my nervous dog isn't traumatized when she goes there, which is comforting.

House of Woof

House of Woof

4.3
(111 reviews)

We recently left our puppy, Boba, at House of Woof for his first overnight onboarding with added…read moredaycare, and we had such a great experience! Boba had an absolute blast. You can tell the staff genuinely care about the dogs. They're so kind, attentive, and communicative. We loved receiving email updates with pictures throughout his stay, which gave us so much peace of mind, especially since it was his first time. One of our favorite features is that they have cameras, so we could check in and watch Boba playing and having fun anytime. It made us feel really connected and reassured. A special shoutout to David. He was incredibly friendly and explained everything clearly, which made the whole process smooth and stress free. Overall, we felt so comfortable leaving Boba here, and it's clear he loved it too. We will definitely be bringing him back. Highly recommend!

In response to your response to my review. Your "private play "is 20 minutes while the rest of…read morethe time diego was thrown in a crate. That's what I was informed the day that he went for 4 hours and he only played 20 minutes . When the incident happened with diego being grabbed by a big dog, you guys gave it no importance, since that dog continued to be in open play ( I saw him on the camera all the time ) I am surprised the staff saw diego showing teeth, most of the staff there are on their phone all the time, not paying attention while they supposed to be "watching the dogs". With the exception of a couple of people that showed cared but they were not there when diego supposedly showed his teeth. Diego is a very lovable small dog, he is not a big vicious dog, and is very strange that at Paws Chateau he NEVER shows teeth or does any of the things you said, in fact, all of the staff there love Diego, and he has fun with the other dogs. In your daycare you guys never even checked to see if he was up to date with vaccines, just like you probably don't check anyone else's . So it surprises me that this facility says they care for the animals.The truth is that you are right, digo likes to cuddle or be loved and the staff was too busy on the phone to be paying attention to him.

Magic Pet Spa

Magic Pet Spa

4.0
(99 reviews)

Took my dog in to get cleaned after a dirty but fun time at the beach. the inside is fairly clean…read moreand it actually doesn't smell like moist wet dog which i think is really common. I paid 45 for a bath for my dog with trimming and ear cleaning. I will say the guy who handles the front desk is kinda difficult to communicate with and i had a lot of struggles booking over the phone. My only thing is that I am not sure if they were understaffed or overbooked but the bath for her took almost 2 hours so I was waiting in the area for a pretty long time. Her coat and skin have actually been really good since bringing her, so I'll probably be back but hopefully the wait won't be as long

Disclaimer that I did not completely understand what the groomer was trying to explain to me when…read moreexplaining the lengths. I originally booked myself with a different stylist but was asked if I'd like to be rescheduled with a "golden doodle specialist." The caller seemed disheveled and stressed but I unfortunately paid it little mind. Great! My boy will look amazing after his trim. I came in with my shaggy but unmatted boy to get him cleaned up around the eyes and rump for hygiene, maybe paws as well. He is a puppy and should to be used to the groomer after all. Unfortunately, the stylist showed me what looked like velcro straps for the lengths with numbers. I didn't piece together very well how the lengths would translate to the dog. My last dog was a golden retriever with straight hair, not a golden doodle. I showed a picture from the same breeder, same breed. Just older. The stylist insisted it could not be done and went along and took my dog anyways. With a price of $100-$120, I was sure he'd turn out well I still gave the benefit of the doubt. I then waited ~3.5 hours for my pup to be finished. I expected it to take atleast two hours but since it was his first time, longer. So seemed on time. Surely the cut would be amazing Uhh... look at the pictures I can see some people liking this cut but I WAS NOT expecting what I got. I kept my composure but was very disappointed and shocked. If I wanted a shave, I'd have done it myself and saved $120. The salon at that time was also rather chaotic as the stylist's dog was barking and she said she would put him outside if he would not be quiet. Far too much for my young pup whose first professional grooming had been done here. I left without saying anything and decided to ask for a discount over email after my thoughts settled, but my partner called rather frustrated before I could. She was met with rather unprofessional comments. "It will grow back." "Your boyfriend didn't say anything." "It wasn't the same dog." "We can't do it." I made many mistakes. Lapse in my judgement by not reading red flags, not leaving after the stylist said she could not cut my dog the same way as the reference, and failing to see the customer service is severely lacking. TLDR - Tell them what you want and if they say they can't do it, leave. Do not use their velcro length suggestion. Do not bring young and anxious dogs here as their handling is meh. I do take responsibility as I heard afterwards that this is a common occurrence with Goldendoodles

Discount Pets - groomer - Updated July 2026

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