This was probably the worst experience I have ever had with a retailer in my whole life. My first…read moretime trying to buy furniture here, I was told from an associate that they couldn't verify my identity despite me being in person with a valid US passport. The sales people were both aggressive and clueless at the same time. This happened several times before I just went and did bought my choices online. Once the furniture arrived, all items were either damaged or looked like a knock off version of what I chose in store. I am currently trying to return these items and I have been on the phone with a total of 8 people today for more than 4 hours. None of whom have given me the same information and no one was able to actually "help" me until the last agent and even that was excruciating to deal with. I am still only able to return one of my 5 items and was not given any information as to why. I was simply told I have to wait for a vendor to approve a return for the remaining items. I'm assuming they're delaying this until my first payment posts. Truly an insane experience. Avoid at all costs.

I was in there last week looking for a new couch. The sales lady wanted my email address so she…read morecould send me a picture and prices of the couches I liked. I decided not to buy there and now I keep getting spam emails from Bob's discount Furniture. I had told the lady at the time I wasn't happy giving my email address out and this is exactly why. They need to look into this.

Had a good selection, found what we were looking for and at a good price. Above and beyond service!…read moreThank you!

My boyfriend and I came in looking for a new bed frame and we're very impressed with the selection…read moreand prices. The customer service was top notch with the owner offering to contact us when he gets some items in!

We bought a Stressless chair here after looking for them at several other stores. By far the best…read moreand most knowledgeable sales staff of any we experienced. We had to special order the chair from Norway, and when it arrived, the owner delivered it herself -- on a Sunday! Highly recommend this business.

Kathleen Hoff was very helpful and consultative with our mattress selection. As it is a major…read morepurchase, she was careful to ask about our sleeping habits, and she explained the differences among the mattresses thoroughly. This was a very pleasant transaction, and my husband and I are sleeping much better now! Thanks!

I don't know what else I can say that everyone else has said. IKEA is a place that must be…read moreexperienced in person.

Mostly came for the food lol. Swedish meatballs were fine nothing incredibly exciting but did have…read morea nice jelly with them which was interesting with the gravy. The cream cake was the real star they had a multitude of options both Swedish and American and this cake was so good! It had a pink almond coating on it that was sweet but not too overwhelming which made it very refreshing and light! Good prices for the amount of food!

Well we been looking at Home Depot, Lowe's, NFM for a washer and they have all the normal brands…read morethat everyone knows real well except the staff knows nothing about any of the machines. Went to this local appliance store I will not go to big box stores anymore this man knows his stuff really well. We left with a speed queen can't wait to use it for years to come. Definitely will go here again.

Excellent service and genuine assistance. I contacted Dolsberry Appliance yesterday to have my…read moreDryer repaired; however, the representative stated they do not repair Dryers. Instead of hanging up the phone though, he began asking me what type of Dryer I had, what my issue was with the Dyer, and even began assisting me in trouble shooting the fault. Although the issue wasn't resolved over the phone, he then gave me the contact info for a company that could fix my Dryer. It's business like this that give me faith in humanity. It's more than a transaction, it's a relationship.

I was exploring Westport the other day and happened to stumble into this establishment. The have…read moregreat selection of really nice futons, the staff was available to answer any of my questions. They were also very knowledgeable in their knowledge of the product they were selling. I would highly recommend them to anyone looking for a high quality futon to check this place out.

This store is an odd one...on one hand, it's part grubby, patchouli-and-cloves drenched hipster…read morehangout, full of things like snarky greeting cards and subversive fridge magnets made of recycled license plates from import cars whose makes don't exist anymore. On the other hand, it's a peddler of upscale futons (is that possible?) that are custom-made and custom upholstered, the likes of which the grubby hipsters would never be able to afford without selling at least half their bongs. I appear to have awakened one morning to find that I had entered the stage of life where I no longer feel that my dwelling is empty without a futon, so when I go in here, it's usually just to look at the novelty knick knacks...wind-up nuns, libertarian quote books, obscene greeting cards, voo-doo dolls, soapstone incense burners, and whatnot. There's usually something fun to purchase.

Helpful guidance in finding the right mattress for my needs. Delivery was on time, and very…read morecourteous driver.

Unbelievable quality and excellent service here! Mike helped me find the right bed for my specific…read moreneeds. He was extremely helpful, and courteous, but not pushy like you might find at other places. I have shopped for beds at Sleep Number, Personal Comfort, and the like....the bed I got here is top quality and you can't beat the price, or the service! If you need a mattress, frame, or just a good night's sleep without the high pitched sales and pressure, give Mike's Mattress a call....Mike's got you covered, and you'll be glad you did!

I cannot recommend this place enough if you're looking for an excellent mattress and not break the…read morebank. Mark Blomeyer made sure I got the best mattress for the best price. He was personable, knowledgeable and genuine. As I write this review, I sit on the mattress that I bought from the store and I can safely say it is the most comfortable mattress I have ever written a yelp review on.

I didn't know bed shopping could be so simple and stress free until I came to Prime Sleep on…read moreJohnson Drive and Antioch. Mark Blomeyer listened intently to what I was looking for and once we found the one that worked best for my condition he kept things affordable. There was a sale going on because it was the Memorial Day weekend, and he was able to fit delivery into the next day (Memorial Day). I had gone to two large chains before having this experience. I highly recommend this store, and it's nice to know the money stays in KC and my old bed is going to someone who doesn't have one. I've never left a Yelp review, but this experience was so nice I thought I'd share.

My friend and I call this place old lady-chic. They're bedding often has exaggerated floral…read morepatterns that go beyond dated into this sort of fashionable realm...we both really like it and can recognize its odd appeal from spending too much time at our grandmother's houses, I'm sure. I like walking through the Plaza location, it's airy and interesting (although if you aren't a 50 year-old yuppie, don't hold your breath to be greeted at the door.) The prices go above and beyond what I'll be able to afford in bedding for the next 20 years, but a girl can dream can't she? I fell in love with this dreamy classic, romantic-looking cradle with a golden silk canopy draped around the four posts - for a regal baby with wealthy parents. The price tag is like $2,000, but it would look magnificent in a well-planned nursery, a mother's dream crib. Last time I was inside, I was all too coolly ignored...so bad in fact, I wondered why they spent so much effort ignoring some people and not others! And when I walked to the back of the store, I guess I caught their eye because one woman was sent to "check" on me...basically, to see if I was stealing. Oh yes! What I would have loved to take from the towel department (sarcasm)! Beyond this, Scandia Down is a place to escape in. It has beautifully detailed home pieces and a woman who enjoys decorating with an either exotic or old-fashioned flair (they somehow cover both tastes quite well) - would be happy to look around one day while window shopping on the Plaza.

The items at Scandia Down are very posh and over-priced. They have a delightful array of soaps,…read morehand towels, throw pillows and decorative, scented candles, but this is certainly not a place that inspires adjectives like "exciting." There are many objects that are quite lovely, but much of the bedding and decorative linens border on "dowdy" with floral patterns that are anything but youthful. My greatest praise for Scandia Down is for the bed frame that I purchased here. It sits holds the box springs a full 18-inches above the floor, making it possible for a grown man to climb under the bed if necessary. (Anyone who has ever tried to take a reluctant housecat to the vet knows how wonderful this feature might be!) Scandia Down has models of some of the charming metal bedframes on the floor, and a thick catalog from which a bed can be ordered in a variety of styles, sizes and finishes.