Overall I like this place. The employees are great 99% of the time. That 1% when they aren't so…read moregreat really sticks with me. They have sold me 2 items that didn't work. They let me return one of them without any problems. The second item was missing the remote and instruction manual. I actually think that an employee brought this item from home stuck a price tag on it and put it on the shelf knowing that it wouldn't work. I should have examined item better before I bought it. This place might seem better than it is because of the lack of local competition. Most importantly I do trust this place and most of the employees.

These people are sketchy af!!! Their prices change depending on who u are. Oh and u better be…read moreskinny because the aisles are crazy narrow and they have the expensive pipes hanging over the edge of th counter. U tap it by accident they fall and break and u get stuck paying 75% of it. Horrible place to go!!! Went in to spend 20 bucks walked out having to pay 90. It's BS

Every time I slide through The Hub, it's a vibe. They got the craziest selection--THCA flower,…read moredisposables, wraps, papers, bangers, all that. Everything fresh, fire, and priced right. You can tell they actually care about quality and not just pushing product. Staff always cool and chill too. Never feel rushed or talked down to like some other spots. They'll actually put you on game if you got questions, whether you a beginner or a vet. Place stays stocked with the real exotics and it's always something new. Plus the shop itself just got that clean, modern look--organized, easy to find what you need, and no sketchy energy. Been to a lot of smoke shops in the city, but The Hub is the only one I actually tell my people about. 10/10 recommend. This the one.

I come to this place for my kratom needs. also ocassionally for gifts. other places only have low…read morequality products across the board but I know when I come to the wellness center I can get the highest quality products from top rated brands. I am willing to oay the somewhat higher price for better quality products at an in store convenience

Cheapest place I have found for cigarettes and the staff is pleasant they have a rewards program…read morefor cartons buy 10 and it's $1.50 off on the next one I realize it may not seem like much but it does help.

this place is awful. good luck if you just wanna run in and get cigs, short old lady wont even…read moreacknowledge you at the counter even if shes standing 3 ft away on her phone smoking cigs. gotta wait for her to answer texts and scroll her phone til shes done, then sigh and rudely ask what you want like youre a pain in the ass for her. unbelievable. i tried this place 3 times, always the same exact crap. theres no "customer" here, just annoying people interrupting her facebooking.

Not sure what the last person was talking about. But I been coming here for a while and this place…read moreis great. People are great and friendly. Sure someone is having a bad day but they think it's ok to it out on the employ. Employees are human also.

Rude. Didnt want to let my husbamd use my card. Thats one thing. But not letting me use use it…read morebecuse I'm Burnett on my dl and blonde now. They staored at it. Looked ay mr then asked if it was my card... wtf? Can you read? I know there are very cery few people woth the name "eshenroder" there the same on the card and drivers licence. Iwill never go here again. And I hope they get closef. Fyi there is a quick trip across the street. Go there and shut this shell/ sorry excuses for a liquor store down!

Not as big as their NKC store, but with all of comfort, hospitality, and ambiance of it. Still…read morelarger than 1/2 of the cigar lounges out there, they have everything that you need and more. The service is great. This isn't one of those places that you walk into and nobody notices you for the longest 15 minutes of your life. Instead, the greeting is warm and they get right to finding out what you want or need. Their selection is great, with the all of the old standbys plus the latest offerings from the likes of Toscano,Espinosa, Rocky Patel, Drew Estate and so much more. The prices are actually some of the lowest in town, so it pays to buy local. All in all, a great experience!

Great atmosphere and a few locations to choose from. I love it. Great selection of garsread more

Speaking on Delta cart products…read more Been here too many times out of location.. always a regret. I have never bought a cart that worked at least 1/2 of the way. Hire a QA and product manager for purchasing. Y'all employees look annoyed 25/8 when they getting paid to stand there and say nothing important.

Love this shop goes hand in hand with their first location in Kc on the ave. Can always find…read moresomething great to buy!!

VERY friendly and unpretentious staff! Good selection and they don't price gouge. Just the opposite…read moreof their competitor a block or so south. I've been a cigar and pipe smoker for over 50 years so take my advice: Patronize The Ash! Update 5/1/26: Just found out that they are now out of business! Sad!

Staff friendly and the place was clean. Good selection of cigars with several hundred! Big TVs and…read morebig cigar lounge. When I was there about 5 people in the lounge but it was really smoky - not planning on going back because if that smoky with just a few people I wondered what it would be like if full.

I would never not recommend anyone to buy flower from this place. customer service is beyond trash…read morewith the flowe. I purchase a quarter lb of flower with to try it shit taste like dirt and I mean dirt which is really baffling why I'm a grower as well. i wouldn't even buy animal treats from this place. It's ran by a middle eastern who don't appreciate his customers. I would proudly take my money else where when I already spent over $275,000. Highly highly disappointed