I had an excellent experience with Emmanuel Perona, Store Manager at Discount Tire. I came in regarding reimbursement for an emergency tire repair that I had to have completed elsewhere while Discount Tire was closed. Emmanuel was kind, professional, and apologetic about the inconvenience. He handled my reimbursement quickly and efficiently. I truly appreciated how easy he made the entire process. There was no unnecessary hassle, just excellent customer service and a genuine willingness to help. Experiences like this are exactly why I'm glad I purchased my tire warranty through Discount Tire. Thank you, Emmanuel, for taking such great care of me today! read more

The staff is friendly and knowledgeable. They answer all my questions accurately, the tire warranty is a great investment. There was a nail in my tire and they replaced free of charge. Recommend an appointment but they allow walk-in's. read more

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I got an appointment same day and they are very welcoming and on top of service, I am in sales and I actually enjoyed talking and how they "upsell" waited for the right time to mention to me the free alignment check instead of bombarding me with all the things they can do right when I check in. Fast, friendly, affordable service. I will be coming back when I need a set of tires ! read more

Discount tire was AMAZING and Jose is hands down the best. We came to get a tire repaired and left with extra coverage. We are so thankful for the team here taking care of us offering quick amazing service. I fell like we can always come here for the best value in tires. If you are ever in need go see Jose. read more

Discount Tire - Tires Near Me - Jacksonville, Florida

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The service is always incredible and we receive great prices and support! If the service will take a while, they tell you up front so you can make other arrangements if you need! read more

"Discount Tire saved the day! Quick aircheck on my tire for free, done in 15 minutes while I waited. Everyone there was friendly, honest, and zero pressure. Clean shop, great service , and they even checked my tires for me. 5 stars -- these guys rock! read more

Super courteous staff! Clearly good management. The Chick-fil-A of tire stores. Keep up the good work! read more

I'm a long time customer of Discount Tire. Since 2016 or better. I have a dozen or so vehicles between family that been serviced by this company. This is why it pains me to say that I have witnessed their down turn over the years but remained hopeful. I stopped by here at the end of May before departing for a cross country trip, they did a decent job while taking several hours to complete, I wasn't bothered by it. Upon my return from the very same cross country trip the first thing I did was make my appointment for the tires to be balanced and rotated after the 5k miles I had accumulated. If you have been here, you know by the motivation occurring in the shop, they push for speed and the number of vehicles they can get in and out. This compromises quality and in some cases, safety. I saw the new signs for alignments and free alignment check, it was offered to me as a courtesy, I opted to take part in the service. I went to lunch while my vehicle was being serviced. I received a phone call from the alignment tech as we were finishing up our lunch. He proceeded to tell me a few things about the alignment that was hard to understand. I replied to him that I was on my way back to the shop and that we could discuss his findings in person. Upon my return, I engaged with the young man. He proceeded to inform me that the front end components were in good condition but a couple of my grease boots for the tie rods and ball joints were leaking grease. Not a big deal, however, he tried to convince me that the split boots were contributing to the minimal deflections on my alignment report. I tried to restrain myself from completely shutting him down with my experience as a season 16 year mechanic in this area but promptly told the young man he needed to go to school to learn about the newly installed alignment machine and how to identify failures properly. After reviewing the report, I concluded my alignment was not in need of attention and told the young man to take my truck off of the rack. I had conversations with the store manager and stated his team needed the proper training to ensure the alignment's moving forward would be done correctly. I have reservations about returning to this location in the future unless something changes. read more

Discount Tire - Balancing a wheel without checking for foreign objects prevents accuracy. - Tires Near Me - Jacksonville, Florida

Trevor and Cameron were very efficient and helpful great experience would come back again

We've been loyal customers of Discount Tires for approximately 18 years, and we will seriously go well out of our way to purchase new tires ONLY FROM THEM! Consider my most recent interaction with them (Discount Tires, : First, some background: We're thinking about trading our vehicle in the next six months or so, but we're taking our time to get just the vehicle we want---no rush. Presently, our vehicle has fairly low miles (39,000 on a 2021 Nissan Rogue SV --- an average of 780 per month or 9360 per year), and we are looking for another Rogue SV (2023). However, we're finding it difficult to find one with reasonable mileage. Anyway, with a looming trade-in possibility, and the installed tires being more than 2 years old, I thought new tires would make the car even more enticing for a trade or outright sale. Note: In the past when I had a daily commute, and we did a lot more driving, we would put quite a few miles on a set of tires in two years. However, with working from home, me not driving as much, and the Covid-19 planned-demic, Valerie and I just didn't put as many miles on this vehicle. So, today, I arrived for my appointment to buy a complete set of tires. After getting checked in, my service rep went out to check each tire---as they normally do. Upon his return, he informed me that all four tires were in fine shape, and he recommended that I wait to replace them . . . ESPECIALLY since we plan to trade the vehicle soon. After YEARS of experiencing this kind of honesty from this merchant (and I could point out numerous examples over the years), we trust Discount Tires to give us the truth each and every time we visit. There are very few products and services that I dare to recommend unconditionally . . . Discount Tires tops the list. Well, I ask you: How many other such merchants would have done that? It's something to think about. KUDOs to Discount Tires. If you don't know about them, you're missing out. read more

Hands down one of the most professional and courteous place to get tires. I really felt like the team here was very trustworthy and helpful when it came to me getting a new set of tires. I also will say the value of the warranty is well worth the cost. read more

I want to say that Discount Tire gets 5 Stars but they didn't call me when the tires I ordered arrived I had to call them. Their system was down when it came time to pay and I had to leave my credit card info with them...not the store's fault. Now to the really good part... I ordered a set of tires that took two days to get. I made an appointment for right when they opened at 8 o'clock. They opened the door and pulled my car in. Three guys tag teamed it and before I finished the transaction inside they were done. Super careful with my car and wheels. No damage. I decided to order a new spare tire because of the age of it and having used it already. Tech found what I needed and got it ordered for me. All were super professional with me and all the others there and answering all the phone calls. Great service and I highly recommend them and will use Discount Tire next time too. read more

We ended up with a nail in our tire while on a quick vacation. Since we always use Discount Tire and have certificates, we travelled to this location. AJ and his crew took great care of us..(and even with a little hiccup that they apologized for repeatedly) we had a great experience! AJ even took the time to check on open hours and make a recommendation of a place we could check out near our destination. Highly recommend this location. read more

I had a leak in my tire so I took it to Discount Tire. I was amazed at how many vehicles were there to get serviced and how hard the employees were working. The customer service representatives were courteous and attentive. It didn't take as long as I thought that it would especially since I had no appointment. I appreciated that they were able to fix my tire for no cost and I will definitely be getting new tires from then when I need new tires. Thanks again and outstanding job!!! read more

These guys know how to get it done ! Office staff is quick and to the point with great working attitudes. The shop guys move with purpose and repaired my truck super quick. read more

This location is about 40 minutes from my home but I won't go anywhere else. The team has been consistent in service, efficiently moving through clients with courteous, prompt and positive communication. Kudos to the staff for making this an enjoyable process. read more

Discount Tire - Storefront - Tires Near Me - Jacksonville, Florida

I came here today because l feared l had a nail in my tire. I did and they were able to repair it for free! I highly recommend using Discount Tires. The team is efficient and polite. Thanks team and Blaze. read more

Great, reliable, and good availability. My tires were not delivered in time, but they honored my appointment time and upgraded my tires in order to make it happen. They didn't start working on my car till 45 minutes after my appointment, and they finished in 20 min after starting. Didn't love the wait but they were fairly busy so i understand! The employees are always very kind. read more

Ryan, manager, took my call to schedule my appointment after I received two other terrible experiences from other local tire places. He had a couple of my tires in stock and ordered the other two. The store actually followed through with bringing all four tires to my car, the installation was half the promised time. Every staff member was working, friendly, quick, had attention to detail, and was presentable in their uniform. These are all qualities that should be a given, but it's unreal how many professional companies do not do any of these. Their warranty is well worth it. Much cheaper than buying a whole new tire. The staff took time to answer all my questions and didn't rush me off to take care of the next customer. read more

Service friendly Service quick and great prices great location to get your tires whether you're getting car tires or a trailer tire I definitely recommend recommend this location read more

Always an amazing experience, quick and easy service and they price match with every other shop, highly recommended

Came in on a Tuesday morning because I had a big nail lodged sideways in my tire. Ended up replacing the tires because they had low tread. They were very helpful and worked quick. Customer service was A1. read more

I've used Discount Tire for many years living all over the US. Customer Service has always been good and competitive prices so I stick with them. I recently purchased four new tires online through their website and set an appointment for install at this location. We live about an hour north, so this location and the Savannah locations are about the same distance. I'm glad I gave this location a try. I pulled in the parking lot a few minutes before my appointment. The associate met me in the parking lot, greeted me by name, took my keys and started the inspection. I rolled out 30 min later with my tires installed. This was by far, the smoothest new tire experience I've had. I highly recommend Discount Tire and this location is one of their best. read more

Make sure when you get a price they write it down because they gave me a price and then charge me $50 more after it was already done would not recommend this to anybody. I bet they worked on commission. read more

I have been a Discount Tire customer since 1994 and consistently have enjoyed 5 star service with all 4 discount tire shops (Orange Park, Regency, Phillips Highway, and Beach Blvd) we have done business with. Presently, this newest Discount Tire Airport Shop is led by AJ -- a truly superb and customer centric Manager-- formerly of the Beach Blvd shop. AJ is responsible for the outstanding tire work and top notch customer service for all of our 6 vehicles. From rotating and balancing, tire repair and tire replacements -- absolutely fabulous work, done professionally -- with courteous engagement with customers always and very reasonable prices. Discount tire has earned my business for years to come. Thank you AJ, Donnie and team for a JOB WELL DONE!! read more

Fixed a slow leak caused by a nail in my tire, FOR FREE! They said that's what they do! Clean and comfortable in the waiting area. Kept you informed on the progress of your vehicle via text message! read more

The best in the business. Super knowledgeable and helpful. Been buying from DT for 20 years. Best store in the chain.

Me and the family had a tire Catastrophe . Of course no tires anywhere except Discount Tire. The Discount dudes were all over it. All the guys busted their butts to get us squared away. Really lucky I ended up there and will be back. read more

I had to bring our car in because the tire was slowly leaking air and we couldn't figure out why. I did not have an appointment and was a walk in. However, Justin was incredibly helpful and kind, and said that they would be able to work me in, and I would hear back from him soon. They immediately found the problem, repaired it, and now it's working better than ever! I am often skeptical of auto places, as I frankly feel, they sometimes take advantage of people. However, that has not been my experience here at all! They've been kind, courteous, and very affordable. Frankly, I'm pleasantly surprised, and if we ever have any issues with our tires again, this will be the first place we go to. read more

Have bought to set of tires from them before but the customer service must of changed recently since my last attempt to buy from the resulted in a terrible experience. read more

Came in because I thought I needed my tires balanced. There was a lot shaking in the steering wheel above 50 mph. Turns out there was mud caked on the inside of the rims. They removed the mud and I was delighted with the results, car ran smooth. And best of all is that Discount Tire did not charge me for their service. Very, very Happy! read more

I highly recommend this place, they took care of my car needs (tire + rim was cracked), very professional, excellent customer service and price reasonable, didn't have to wait long to get it done, it took about an hour without an appointment. Staff is friendly and knowledgeable. They do free tire rotation every 5k miles read more

Jacksonville is one city that has certified mood swings, as far as weather is concerned. One morning you're chocked due to the humidity, the next you're warming your car to defrost your windshield. The colder mornings are some of the most inconvenient of them all. When that TPMS light stays on, prepare to get your car looked at. *Fluff/Service I've been coming to Discount Tire for a few years now. When I purchased my first set of tires, I wasn't shafted nor was I swindled into getting the most expensive set there. During the wear of my first set, I'd never gotten them rotated or balanced. One of the managers who worked with me during the first purchase, aided me once again for the second. He remembered me and stated the tires held up very well, even without the required maintenance needed to prolong the life of the tires. I was a new car owner at the time and didn't know anything about, well, anything. The price of the tires had been raised but I was charged the price from the first purchase I'd made (doing the work of the Lord). Currently I'm more cautious and attentive to the performance of my tires. As mentioned above, whenever I see my TPMS light come on, I bring my car here. There's a designated section for you to pull up and get a free tire check. That's right, for free! I've seen where first thing in the morning, there are car loads of people waiting to be seen. What's more impressive? The professionalism exhibited to all is impeccable and admirable. I can't think of a time where anyone has left upset with the services rendered. When they're busy, there's an option to receive a text when your car is ready to be picked up. *Overall I'm not looking to purchase a brand new set of tires anytime soon but in the event that I do, I know where I'm coming. The weather in the city is going to continue to string us along this emotional rollercoaster but my tires won't have to suffer. read more

Took my new CPO Infiniti up here today because someone bumped me in a parking lot on the left front corner and wanted a balance and rotation to insure all was good regarding the wheel and rim-used the app to get an appointment (highly recommend you do this) was out in 45 minutes and was not charged since I have purchased several sets of tires on previous vehicles. Where can you find better customer service and loyalty? Hard to find these days. Thanks to the DT TEAM !!!! read more

Got a screw in my tire on the way from Jacksonville to Charlotte. These guys had me in and out in 30 minutes even though they were super busy. Service was fantastic and they didn't charge me for the patch job! read more

Paul took care of me, they were running behind and unable to meet their appointment commitment, but they made it right. Glad I made the choice to come down here from St Mary's, GA and brave the dreaded COVID19 check point to get into FL. Professional. Worth the trip!! read more

This place is so dedicated to their customers!!! I have had all my tires done on my car AND my husband's car too! They really go the extra mile with making sure you are satisfied!! Hands down...they are the place to go for your next tires...AWESOME SERVICE, AWESOME STAFF AND AWESOME PRICES!!! read more

Said it would be an 1 hour wait made my apt for 4:45, and only waited for 20 mins or so. Pleasant group of guys! Thank you

They are honest and willing to help. Not looking to just make a buck but to provide customer satisfaction. I highly recommend this shop.

Every time I've been to this location, the staff is incredibly helpful. They are the happiest employees I've seen in a long time! They seriously are on their A game. Got my tires ordered fast, called me when they were in. Had me in and and out in 30 minutes! I will never go anywhere else for tires! Love this place! read more

Discount Tire - About to get new tires! - Tires Near Me - Jacksonville, Florida