Horrible customer service. You mess up a stud on one of my tires and then refer me to Veloz Motors…read morefor repair. They don't take appointments, if I go there and wait for the repair to be done, I was told it would be several hours! I don't have the luxury of time to fix something you all screwed up!!!! Seriously, how is this acceptable????

We always get great service at discount tire…read more The staff are always very quick with giving recommendations and quotes and will work you in quickly and text you updates. You can generally find something a little cheaper elsewhere but I recommend getting the extra coverage as they have so many locations you'll be covered if something happens when you are on the road.

My favorite Discount Tire location in town! I've been here a few times before for scheduled…read moreservices. But this time I stopped in without an appointment, expecting a long wait, but Doniven took care of me right away. I explained I had just hit a curb and was worried about a puncture in my tire, he was professional and knowledgeable and really took his time inspecting my tires and clearly explained to me all of my options. Doniven helped me choose the best pricing options for my budget, and had my payment & keys within 10 minutes, all while calmly managing a busy lobby alongside his team!   What impressed me most was how quickly everything was handled--I was completely done in a little over an hour. Throughout the process, the back team kept me updated on the status of my vehicle, which I really appreciated. Everyone I interacted with was friendly, personable, and genuinely focused on providing great customer service. I'm very grateful for their help and would definitely recommend Discount Tire to anyone needing tire service or replacement!

I had an appt for a tire rotation at 11 in the morning about two weeks ago. When I arrived it was…read morebusy so I didn't get checked in for almost 20 minutes. I was told they were behind and it'd be about an hour and a half until my car was serviced, I had my toddler with me but assumed we'd be fine waiting that long. I didn't leave until three hours after my appt slot. I had to cancel appointments I had later in the day because I didn't leave until just about 2pm. Service members were apologetic and I let it slide because they were very busy but I had to approach them for any updates on status which was frustrating especially when it went over the initial hour and a half estimate. My husband had an appt for 4:15 today to get a rotation and balance. He was also told it'd be an hour and a half- he didn't leave until after 7. Extremely frustrating again but service members were apologetic and I wasn't going to leave this review BUT when he got home he realized that the balance that he went for wasn't even performed. One star for apologetic team members but something has to be done about how appointments are handled.

I had a great experience! I had an issue with a bad battery connection and they fixed it promptly…read moreand perfectly. They also have a top-tier waiting area if your repair takes time-great place to wait if you have to wait on your car.

I took my car to Tubel's because it was steaming due to antifreeze hitting the motor. My car was…read morenot running hot, and it has never overheated before. I was charged almost $400 and told the issue was fixed. About 10 miles after leaving, my car started running hot. I immediately called the shop and was told, "That's strange, it didn't run hot when you brought it in." I had the car towed back. Three days later, I was told the car was ready. When I arrived to pick it up, the car would not start, which has never been an issue before. Again, I was told, "That's strange, it started when I drove it this morning." While driving the car home--less than 10 minutes from the shop--the vehicle began producing heavy white smoke, which I later learned indicates a blown head gasket. My car was returned to me in much worse condition than when I brought it in. I'm not sure what was done to my vehicle, but based on my experience, I strongly recommend doing your homework and getting a second opinion before taking your car here.

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

I've been here a few times. They are always nice and accommodating. Their work has always been…read morefine too. I come from about 45 mins away as well so differently worth the trip as I trust them completely. Highly recommend.

Needed an emergency tire repair. They made the repair in no time "flat"…read more Great job guys. Cheers!

Booked a rotation and alignment service. Went in for the appointment and was told the alignment…read moretech was out. Waste of time for everyone.

I've been airing my tire up for 3 months now. Walked in today on my lunch break spoke with Joe and…read moreSylvester Was told it takes about 7mins to fix the problem and boom my stopping to get air added every other day is over. Thanks guys for your quick response and getting me in and out. It was much appreciated.

I would give Makel a bonus if I could! He was extremely calm, friendly, and genuinely happy to help…read moreme. He answered all of my questions--no matter how silly I thought they were--with patience and professionalism. What really stood out to me was that I never felt uncomfortable asking him anything. He wasn't pushy or trying to pressure me into purchasing something, which I truly appreciated. He simply took the time to listen and answer every question I had. Even though I didn't end up making a purchase at this location, Makel still made me feel welcomed and valued as a customer. His patience, kindness, and willingness to help really made an impression on me. It's clear to me that Makel was raised right. Thank you so much, Makel, for taking the time to answer all of my questions and for making my experience such a pleasant one. People like you are what make a business stand out!

I had such an amazing experience! Makel was incredibly helpful, professional, and kind throughout…read morethe entire process. I especially appreciated his attention to detail and commitment to quality service. He made sure the nail in my tire was properly taken care of and took the time to ensure everything was done right. The value, quality of work, and customer service exceeded my expectations. I would definitely recommend this location and will be returning in the future.

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

I drive a little more to obtain great service at reasonable prices knowing I get quality repairs. I…read moretook my GMC Yukon to have my shocks installed and it was fast and not pricey. I chose them over the dealership and took my OEM shocks to Sandalwood Automotive and it was way cheaper than Dealership. I just took my Yukon for an AC issue and they fixed it. I know the dealership would have charged me double.

Personal and fast service, good quality. Radio did what he said he was going to do and the quality…read morewas awesome. I got four new beautiful rims at a great price. Very professional. Thank you!

From the owner: 904 x 4 provides wheel, tire and suspension services Monday through Saturday to Jacksonville, FL,…read moreand the surrounding area.

I had an excellent experience with Emmanuel Perona, Store Manager at Discount Tire. I came in…read moreregarding reimbursement for an emergency tire repair that I had to have completed elsewhere while Discount Tire was closed. Emmanuel was kind, professional, and apologetic about the inconvenience. He handled my reimbursement quickly and efficiently. I truly appreciated how easy he made the entire process. There was no unnecessary hassle, just excellent customer service and a genuine willingness to help. Experiences like this are exactly why I'm glad I purchased my tire warranty through Discount Tire. Thank you, Emmanuel, for taking such great care of me today!

The staff is friendly and knowledgeable. They answer all my questions accurately, the tire warranty…read moreis a great investment. There was a nail in my tire and they replaced free of charge. Recommend an appointment but they allow walk-in's.