This travel agency has been here for quit some time and this would be our 3rd time using them (our…read morefamily has used them a few times too!) They are very detailed when explaining everything from flights to hotels to any extra charges that may be associated with your chosen packages. We've booked a tour though China with them and is booking one for Japan now. They can also arrange for a bus to take you to and from the airport (in our case Newark) for an additional charge. And most importantly, they are very friendly and patient with my millions of questions!

This agency was super friendly very helpful with getting my visa to China and had the best rates…read more Thankful that they made it so easy. Tried getting one on my own and it was super confusing. Fantastic friendly staff!!! Thank you guys for all your help. Will definitely use them again!!!

Found out I lost my passport Tuesday at 2:00PM and I have a trip to Mexico Thursday at 8:15AM!…read more Called up The Passport Guys and went to their office at 3:00PM Tuesday. Howard assured me he will take care of everything. He filled out my paperwork and the next day at 3:15PM I have my passport in hand and I am now checked in for my flight. These guys are the real deal and are life savers. Definitely would recommend them when you're in a pinch or just need passport or visa services. Thanks Howard!

I left a voice message for them with a question about their services, not an emergency situation,…read morenevertheless no return phone call.

I highly recommend Gina Bianchini from Gil travel,based in Philadelphia, for her exceptional…read moreservices in planning a dream trip to Jamaica for my 60th birthday. Her prompt responses, unbeatable deals,and timely updates,particularly after a hurricane hit our destination, have been invaluable. Gina's expertise, knowledge,and friendly demeanor have made the entire planning process seamless. I strongly advise utilizing her services; you will be delighted with the results.

Impossible to work with. Extremely unresponsive and unprofessional. Gave me someone else's flight…read moreitinerary instead of my own and would not respond with any actual information for my own trip after dozens of attempts to reach them over weeks via many emails including directly to the individual who booked my extension to begin with, phone calls, contact forms, and trying to reach out via third parties like the trip coordinators. Gil Travel was completely unresponsive for 10 days leading up to my flight, so I tried to cancel the flight with the airline directly, which due to the war was only offering WhatsApp support through an automated system that required a booking number to get through. I of course couldn't get through because I had the wrong booking information. Gil remained unresponsive the entire time until well after my flight had already passed. The process to get the flight extension confirmed in the first place was also painful and required an extraordinary amount of follow up with Gil Travel. Many in my group shared the same stressful experience of not knowing whether we should take our original flights back because Gil Travel was not responding and did not end up confirming until the last minute. They'll try to blame this on the airlines -- but that doesn't really justify non-response to their customers experienced by several people. From start to finish, working with this agency caused unnecessary stress in an already tumultuous time.

Yangtze Trading & Travel is one of those basement stores on Arch Street in Chinatown that offers a…read morevariety of services to the local community. It is involved in selling airline tickets, packaged tours, assisting with securing a visa for China travel, as well as watch repair and traditional Chinese apothecary. We stopped in with friends from Asia who wanted to buy travel and touring in Miami, Florida (Can't blame them!). The elderly gentleman who greeted us moved with deliberate care, but was friendly and attempted to assist. From observation, this shop is not licensed as a travel agency, but acts to consolidate travelers for an offsite provider of direct services. All he had were brochures; not even a computer for bookings. The opposite wall had medicinal herbs for sale. There was another corner for watch repair. We didn't do business here, as it was obvious the owner had an indirect relationship with travel, and knew little about the business. Still, we accepted what information he had, thanked him, and continued on our way. In fact, there are several such "travel service" offices around the neighborhood, and most of them seem to be only looking for a commission for passing the customer down the line to the actual agency. No need to deal with any of them if you are internet savvy. All is available to those who know how to seek. An interesting cultural experience to watch, but not one to buy into.

NE Philly's best kept secret for a quick turnaround on a drivers license. Now this isn't a Real ID…read morephoto center but if you're just looking to update your license to a regular version and already have your camera card, start to finish, I was in an out in under and hour, just go as soon as they open.

Th fact that nobody answers the phone after 420 is crazy . You guys should do better especially if…read morethe person only has one question

Thank you Peter Levinson! You made our elopement to Iceland absolutely PERFECT! I couldn't be…read morehappier with the service we received. I highly recommend everyone to trust this company for all your special travel needs. My then fiancé, now husband, and I contacted Peter to help us arrange our wedding ceremony and mini honeymoon in Iceland. I was seriously so confused with all the rules and red tape involved with getting married there. It is definitely not as easy as people make it seem in the blogs! Thankfully, Peter had my back! He works with a fantastic company in Iceland called Nordic Visitor. I can't tell you how pleased we were with both companies. They made every day there so special! We were picked up promptly in Iceland by our super nice driver Aleksander. He had a beautiful Mercedes waiting to take us to Hotel 101 in downtown Reykjavik. We were even able to check in way early. The hotel was insanely nice and the customer service was even better! A couple days we would come back from our adventures and find chocolate covered strawberries and complimentary champagne waiting for us! Every adventure we had planned went off without a hitch. Every driver was promptly on time, waiting for us in our lobby. We even got to squeeze in some snowmobile action after the golden circle tour thanks to our awesome driver that pulled some strings! I'm so impressed how amazing everything came together and we're using this company for all our future trips!

One of the best, in service and prices! This is a small family oriented travel agaeny but, you…read morecould not tell by the level of skill and service provided by this agency. They have always been very efficient, friendly and their prices have rivaled doing online bookings myself. They offer both corporate and leisure travel services and are well worth checking out before your next biz trip or vacation!

I always like it when what appears to be a difficult process is made simple. My 95-year-old mother…read moredecided she could no longer drive. I was gifted the car, but didn't understand the process of acquiring a vehicle from out of State. On my first attempt, I was presented with detailed instructions on what was involved with the car dealership, bank, and local PD. Upon my return, the paperwork process was made very easy. I was processed out very quickly with a new set of plates and registration. They explained the advantages of an upgraded AAA membership, which I took advantage of. Special thanks to the team of Jennifer and Pamela at the South Philly location for making this process easy.

Terrible roadside service. Your automated system does not work for people who need real assistance…read more It took our information, told us via message that someone would be here in 48 minutes, and an hour later, the message said that no one would be coming -- the ticket was cancelled without reason and told that the ticket was processed in Arizona, which is thousands of miles away. Your automated service keeps saying "I'm sorry, but we don't understand you" -- well that's because your bots aren't PEOPLE, much as you'd like to pretend otherwise. We've been stranded for HOURS due to AAA's terrible service.

It's been almost 30 years since I started getting travel help from Reji Philip. This was way before…read morehe started Global Travel Experts. My experience has always been above expectations. Whether it be a personal business trip, or a family vacation package, I'll call him to get me the best deal possible. So, for my travel needs, I'll not look to anyone else but Global Travel Experts and it's MD Reji Philip.

Global Travel Expert was amazing! They were patient, answered all my questions, and helped me…read morecustomize my trip perfectly. Their rates were great, and their commitment to customer satisfaction was outstanding. I'll definitely book with them again!

This place was absolutely no help at all. I'm not sure where all these five star reviews are coming…read morefrom. They wouldnt discuss their available tours over the phone and asked that my MIL show up in person instead. I called asking if there were pamphlets available to get and review, to decide which tour would be best. The lady said yes. I arrived, very well aware that the lady helping me was not the same person on the phone. I asked about pamphlet, she said they dont have such a thing. I would have to tell her where Im interested in going in order for her to print something out for me. Unfortunately, she wasnt able to print ANY of their tours because there's just too many. She continued to be very pushy in asking where we wanted to go. I don't know, why else do you think Im here!!! How does one expect someone to answer if you can't provide me what you can offer in the possible states you may be going to? She kept repeating Boston, which leads me to think thats the most popular place to go. One would not need to go to a tour company, if they know where to go and what to do. Obviously, Im coming to you, and asking what your company can provide me. Another thing that was irritating. Im speaking to the lady in english. This older man starts chiming in, in mandarin. Why? One, why are you talking to me and two, why are you talking to me in another language? Very unprofessional.

My mother and I are so happy that we went through Discover Travel to book our tickets to Taiwan…read more Aileen is a wealth of information about the best flights, connections, seats, baggage and change fees, visas, COVID restrictions, and shuttles. She saved us so much time, and was so responsive when we emailed our questions from Taiwan. She is so professional and efficient! Thank you for your service!

EXCELLENT TRIP TO GERMANY, SWITZERLAND & AUSTRIA…read more========================== My husband and I booked the eleven day itinerary, but added one day to the beginning and two days to the end. Their website describes the day by day activities and hotels, so you can see the list there. I liked about half of the hotels, but some I would not stay in again like the Hilton in Central Munich, Germany. The breakfast was awful in my opinion and the one dinner wasn't that much better. Our room was alright, but the refrigerator didn't work. They brought an extra one that took up space on the floor. Since Gate 1 books your hotels you don't have control over their hotel choices. Our room at the Hyatt in Mainz smelled like mold, but the hotel kindly switched that room for us. I think my favorite hotel was the AC Marriott in Innsbruck. The food, rooms and location were great. Nadine Sandranowsky was our tour director for our small group of 24. She was great and always did a great job from start to beginning. I would recommend Gate 1 Travel as you do get more bang for your buck.

Update 2026 June 2: Gate 1 staff GSC reached out to me…read moretoday, who, apparently, had replied to me last year but I didn't receive. Thanks for reaching out.