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    Discovery Mood & Anxiety Program

    2.0 (4 reviews)
    Open Open 24 hours

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    4 years ago

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    LiveWell Therapy

    LiveWell Therapy

    4.0
    (21 reviews)
    1.4 mi

    I would not recommend Patricia Chan to anyone. My family hired Patricia to provide both in person…read moreand online therapy sessions - her services were unprofessional and biased. For insight on this, as well as to how she responds to criticism, take a look at how she responds to negative reviews on Yelp. She routinely hides behind her "Board of Directors" when it comes to any complaint. She commonly responds to concerns with statements like, "all decisions are made by the board" and "I have to ask the board" - however, public records show that she's the only director. It was a struggle to obtain any kind of billing records from her and her team as they were extremely unhelpful and uncommunicative. She was, however, happy to take almost $7000 from us. My family had to obtain therapy from a different, more reputable therapist because of the trauma went through with Patricia Chan. We considered reporting her but decided we wanted to wash our hands clean of the trauma and move forward with healing instead. If you're considering her services, please do your research and find a therapist with the right credentials for your individual situation. Understanding the differences between LCSW, LMFT and PsyD will be very helpful. UPDATE: I had photos of my receipts and her business name filing showing her being the only director. Patricia Chan got my photos deleted and responded to this review (in the third person - in all other responses, she responds directly). She's also using the "this person was never a client" excuse and (passive aggressively) claiming defamation. Again, she provided therapy for members of my family - not me directly - that I paid for. There are many situations where this might happen, including but not limited to: a parent obtaining therapy for a child; a child obtaining therapy for an elderly parent; etc. But I'm not surprised she used that excuse, as that was the same excuse that was made when attempting to resolve this issue at the time of conflict. There's also a difference between defamation and sharing a negative experience regarding interactions with a business - this is my honest review of my family's experience with Patricia Chan/LiveWell Therapy. I'm happy to provide copies of my receipts and emails (me communicating directly with Chan) for anyone else having issues with this business - feel free to message me. Additionally, anyone can do a public business search for LiveWell Therapy on: https://bizfileonline.sos.ca.gov/search/business Click on "View History" and to see the Statement of Information, showing Patrica Chan as the only person on the Board of Directors. She also regularly uses the PsyD(c) designation in her emails and billing statements. According to the American Psychological Association, the "(c)" designation is misleading and potentially unethical. See: https://www.apa.org/monitor/2016/09/misuse-phd

    Jack is very knowledgeable and great with athletes and just regular people who have some soreness…read moregoing on. I highly recommend!

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    Relax - right next to Our Salt Water Fish Tank, as you wait for your loved one to finish their counseling session. With You in Mind.
    Relax - right next to Our Salt Water Fish Tank, as you wait for your loved one to finish their counseling session. With You in Mind.
    LiveWell Therapy

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    LiveWell Therapy
    Avery Centre

    Avery Centre

    3.8
    (17 reviews)
    4.7 mi

    I wanted to add an update. Lyndee, the owner of the business, personally reached out and took the…read moretime to fully understand the situation while also explaining the process from their side. I truly appreciated the care and effort she put into resolving this issue. She was incredibly kind, professional, and exactly the type of person I would hope to encounter when seeking support from a mental health facility. Her willingness to listen and work toward a resolution made a significant difference in my experience. Thank you so much, Lyndee. I am very grateful that you took the time to reach out and help.

    Trying to schedule a new patient appointment with Lyndee, the owner of this practice was beyond…read moremiserable. Clearly shes not empathetic to new patients and much too much busy for new appointments for non-patients. I requested her specifically due to the form of therapy she does. But her receptionist, appointment scheduler just turned me away. I was referred to other 'clinical' therapists that i did not care for because they do not do the kind of therapy that Lyndee does. Lyndee's form of therapy from her website states: "Highly Sensitive Person (HSP). Empath. Do any of these words sound familiar to you? Have you ever felt or have been told that you are "too sensitive"? Maybe you have felt empathy for others on such a deep level that is hard to explain. You may feel as if you actually begin to take on the mental and emotional state of another and find yourself dealing with added anxiety, depression." Clinical Psychologist don't connect this way which was why i asked for her. But she's too booked up for new patients. So when professionals are too busy, too booked up WHY would they be open to new patients? She should perhaps CHANGE the notes in her profile that shes NOT open to new patients. She was referred by IEHP, i am only 8 min. away from her office. Her consultations dont take more than 1 hour. Yet Lyndee is too busy to squeeze in an hour of her busy schedule to take a new patient TO HELP. Perhaps her empathic ability doesn't connect to new patients that need her. Very disappointment. Yelpers, I Do Not recommend this therapist. Lyndee is too booked. RESPONSE TO LYNDEE'S RESPONSE: You told your office what to tell me. Your office didn't say what i was told. You told the lady in your office to tell me that a clinical therapist could be referred. You told your office you were too booked. Be more accountable of what you told your office what to say to me. Your reply is not full transparency or full disclosure Lyndsee. Even if you allowed me an appointment, i wouldn't even consider it now leaving blame to your office Really?

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    Avery Centre
    Avery Centre
    Avery Centre

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    Peter Robbins, PHD

    Peter Robbins, PHD

    4.9
    (116 reviews)
    10.8 mi

    My spouse and I were going through the most difficult time in our marriage and Dr. Robbins went…read moreabove and beyond for us. If there was a gap in us coming (due to my husband schedule) the office would call to check on us. He gave us many resources, books, shared his years of professional experience with us and we both trust him. He was so patient and when I would ask him questions he always would listen and made me feel heard even when it was difficult to hear. He always referred us to the Bible and quoted many scriptures, which was huge for us, and reminded us of what's most important. It allowed to walk and respond to the situation as God would want us to.

    I normally don't write negative reviews, but my experience with Dr. Robbins left me deeply…read moredisturbed, especially during our last couples therapy session. One of the most concerning moments was when he told me that my childhood trauma was my "perception." I shared that my mom would wake me up in the middle of the night to console her through panic attacks. I then asked him if a child being molested by a parent would also be "perception," and he said yes. He later clarified that perception doesn't mean it didn't happen--but using that word felt extremely invalidating. When I expressed that, he dismissively responded, "Okay, I just won't use that word if you don't like it." Throughout our sessions, he emphasized "self-control." When I shared that I believe control and self-control are often used to push away feelings, he immediately told me we could not work together. When I tried to explain my perspective, he shut down and refused to share his own thoughts. During that same session, he disengaged almost completely--remaining silent and appearing to stare me down. He said he didn't want to "argue," but I was simply expressing how I felt. Therapy should be a safe space to communicate openly, not one where a therapist withdraws when challenged. There was also a situation where my wife stormed out of last session because I didn't want to spend our 45 minute session going through a 50-page workbook. I preferred to do that outside of session time. Despite this, Dr. Robbins placed the blame entirely on me. And because I kept urging Dr. Robbins to look at the underlying root issues in our relationship, he acted very childishly by using that same approach in a crude way on me. My wife lost our family 500k by gambling it away in stocks and crypto. He asked how it made me feel and what trauma that was coming from. Obviously, it makes me feel like I don't matter, but I want to break the cycle of my childhood trauma where boundaries were not allowed, and I want to set boundaries with my wife. When Dr. Robbins heard that, he didn't care to respond, because his main goal was to one up me by using the root cause methods I was urging him to use. At another point, he asked, "Where do feelings come from?" I said the inner child, and he responded, "No, it comes from behavior." I am always talking to my son about feelings and emotions, and after the session I told him what Dr. Robbins said about feelings not coming from the inner child. My six-year-old son's immediate response was, "what the h*ll." Even my six-year old son is emotionally smarter than Dr. Robbins. I would not recommend working with Dr. Robbins because he uses his pain and his coping mechanisms to dictate the session. After ten sessions, we had no real improvement in our relationship.

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    An incredible day!
    An incredible day!
    Happy marriage create happy kids. Let's restore your marriage!
    Happy marriage create happy kids. Let's restore your marriage!
    Peter Robbins, PHD

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    Discovery Mood & Anxiety Program - c_and_mh - Updated July 2026

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