The staff at Jain Dental are courteous and professional. I was able to get an appointment pretty…read morequickly and had no issues once I was there or with insurance. The office space is really clean and modern-looking. Especially during this pandemic, they have upped their cleaning standards. They even sanitize pens that clients use. Both Jessica and Dr. Bussa were very thorough when discussing my teeth with me. They referenced x-rays and photos and made sure I was understanding what they were seeing and diagnosing. They're located right next to Trader Joe's, so that's also a huge bonus!

The worst experience I have ever had at a dentist's office. I had to cancel and reschedule my…read moreappointment because of my kids' school schedule, and I rescheduled it again. I thought my appointment was at 11:00, but it was actually at 10:00. When I arrived, the dentist refused to see me and told me that I was no longer welcome at the office. I understand that I made a mistake with the appointment time, but I feel the situation could have been handled much more professionally and respectfully.

First of all, I am embarrassed it has been a long time since I have been to a dentist... talking…read moreYEARS... so I kept dreading it. I had a cracked tooth from a snowboarding accident that was causing pain and I looked at reviews and really wanted a kind dentist that wouldnt pass judgement and would help me. The receptionist was kind and welcoming and walked me through what I could expect. When I sat down Abby was the dental hygienist and was kind and didn't pass judgement. She said she was glad they could help me and get me back on track. She walked me through the cleaning and the dentist saw me and asked what hurt. He insisted on getting me into a specialist for a root canal and called and made an appointment for me. He talked me through what to expect. Yes. I needed a root canal for the extremely cracked tooth... but just the experience w Dr Sandler helped ease my pajn and fear of the dentist and look forward to my next visit. If you are new to the area, or looking for a great dentist to get back into the dentist routine I HiGHLY recommend them. They have 2 locations, one in robbinsdale and another in Minnetonka by the Ridgedale Mall.

I've got bad teeth and some complicated stuff. Both Dr. Bob & Dr. Jerry have helped me through some…read moretough times. They're pragmatic, explaining the good and bad sides of any treatment approach and, they're not going to go to the most-expensive solution if there's something else that might work first. I appreciate their honesty, responsiveness (when needing to address things quickly) and concerned care.

COLUMBIA HIEGHTS DENTISTRY! I went there on February 26th…read more2026 to see about dentures/implants. They had me beck March 10th to consult with a surgeon. He said he wanted to consult with my dentist there and come up with a plan. Two and a half weeks went by so I called to make sure I wasn't lost in the mix. A polite lady said that they had been on vacation and that she would leave a note for them to contact me asap. 6 weeks went by, nothing. Screw them. I went to NUVIA in Roseville and got it done. Also my wife went to Col Hgts Dental and said the clinic was dirty. STAY AWAY FROM COLUBIA HIEGHTS PERIOD!

I believe ethics are extremely important when partnering with a healthcare provider. Unfortunately,…read moreI have to question this after what happened to me. Reading the reviews, I see this is a pattern for this dental practice. I came in as a new patient for a routine cleaning since I've just moved to the area. I was really excited to establish care here since it's close to me. I also was happy to have a lady doctor. My insurance is kicking in on February 1 so I wasn't open to any extra services quite yet. I just wanted to establish care, get a good exam and above all, a cleaning! I had made my insurance situation clear when I made the appointment and again with the assisting staff. Also, I didn't actually need more X-rays as I have them from my previous dentist, but they insisted. After all that, the dentist gave me a hard sell on 4 quadrant deep cleaning and a new crown (which I did need), but not on that day ... I didn't want to pay out of pocket given my insurance would be kicking in soon. My dentist was visibly upset that I didn't sign the expensive out-of-pocket treatment plan on the spot. She then spent maybe 5 minutes cleaning my teeth. Terrible vibe and a waste of time as I have to now schedule an actual cleaning somewhere else. What a disappointment. I think the dentists must have a sales quota. I will be reporting them to the BBB, the city and various licensing associations.

They had always seemed like a good dental practice. This location is very convenient for me. Lately…read morethough, they've been short-staffed. I made an appointment with my favorite hygienist only to show up and find out that they substituted someone else. This wasn't the first time this had happened. They had to bring in staff from their Chaska office to staff other positions, too. I hate being surprised like this. And I just read in the paper that they want to go public in order to raise money to open more offices. They can't even staff the ones they have now!! For my next cleaning appointment she had to book me for 9 months out - - not the normal 6 months. What the heck is going on with their management?!

It has been years since I went to see a dentist because of severe dental issues and a bad…read moreexperience with dentist in the past. My tooth broke recently and so I was going to have to face my fears. From the moment I walked in I was put at ease. My hygienist Ting was THE BEST EVER and my dentist Dr. Cepek was the first dentist to actually talk to me and explain my dental condition in a way I could understand. If you need a great dentist and a great staff come to Park Dental Eden Prairie.

I decided to go to Le Centre Dentistry because I was experiencing tooth sensitivity and saw the…read morehigh ratings... Unfortunately, my experience was quite disappointing, especially in terms of transparency and communication. Dr. Le told me I had three cavities that needed fillings. As someone who had never done a filling before, I was quite skeptical but since I was anxious to get my sensitive tooth treated, I didn't seek a second opinion and proceeded with the three fillings here in March. Halfway through the procedure, Dr. Le told me that one of my teeth had a crack and that I might need a crown. At that point, I started feeling like this might be an upselling tactic, so I went to get a second opinion. After doing an occlusion examination, they concluded that I do not need a crown. On top of that, I was originally supposed to be billed for three fillings, and the office never informed me at checkout that they were changing the insurance claim. I only found out after receiving a notice from my insurance company that they had submitted a different claim instead. Because my insurance does not cover it, I was charged the full amount out of pocket.

This business lacks transparency. Gave me condescending attitudes when I asked questions…read more Aggressive on my teeth during my fillings. The staff have very negative and dismissive attitudes towards patients. Not only the dentist also the staff at the desk are all around unprofessional with their behavior and have poor communication. Very disappointing when I thought I could trust a business to make me feel comfortable. Instead I was treated inadequate while they would still take my money... Would not recommend trusting this business for dental work.

I want to start by saying my close friend was my dentist for 20 years. She has retired and I…read morelooked for a new dentist nearby for a cleaning. I thought I would give them a try with their "new patient" offer. This is a boiler room dentist. Exrays taken and then they tell me I need all these crowns, fillings, root canals. Then they send in the payment plan person. Nope. Get out. I want my teeth cleaned. Finally, 1.5 hours later I leave with a very poor cleaning. If I truly needed any of these things done, my friend would have told me before she retired. Be wary.

I have been with dentist of savage for a few years and they have been great cleaning my teeth. The…read moreoffice is clean and easy to find. The office staff are nice as well. Highly recommend

I'm not sure what is up with these bad reviews, but I've had nothing but great experiences at…read moreGentle Dentistry. I switched dentists because my last retired and I have extreme anxiety when it comes to dentists so I was not looking forward to finding a new one and trying to get comfortable again. I'm very glad I found Dr. Kinney and her team though. They've all been so sweet and made me feel so comfortable. One of my last appointments, my husband was running late so I had to bring our 1 year old son with because there was no way I was missing my appointment that I had, had for 2 months. Well, the front desk ladies immediately took him and brought him to hangout with them while I got started with my appointment. I seriously couldn't thank them all enough. If you're in need of a new dentist, I highly recommend this group of ladies!

Horrible place . First time coming in she say I need to see a specialist to remove my teeth. Refuse…read moreto answer any additional question. I decided to give benefit of the doubt. Second time come back keep try to sell stuff like saying I need a crown when really filling will do the work. Third time come back to get cavity done she schedule for cleaning instead. I feel like the dentist will only be nice if she can make money out of you. Previous dentist was great sadly he retired! I would not recommend this place . The only reason why they still in business because of great hygienist. Oh by the way thank you for sending me a bill for 50$ miss appointment when I told you advance that I'm not coming in as you schedule me for a cleaning when I ask for a filling. Extremely bad business and unethical practices !

Dishonest and wouldn't recommend. I checked to make sure Droel Family Dentistry was in-plan and…read morethey were. When I went and have my teeth cleaned (which is preventative care and free for in-plan dentists) I was charged. When I called to ask, they just dropped United Heathcare a week prior to my appointment and failed to mention this when I gave them my insurance card at the beginning of my appointment. I then got a piece of mail a week later saying I could pay for a membership and would get the in-plan pricing. Money hungry and unethical. DO NOT GO HERE FOR YOUR DENTAL NEEDS. Save yourself money and a headache.

I wish I could write a zero-star review for Droel Family Dentistry…read more They were kind enough to send three text reminders for my last scheduled appointment beginning about a week in advance. I responded with a request to cancel my appointment due to my dental insurance expiring. Laine, the Practice Manager, responded to my cancellation request to say that Droel "always verifies benefits/eligibility before your scheduled appointment" (with many typos). She also specifically told me that I am covered for the next ~8.5 months based on the Delta Dental benefit calendar. She ended her text with "You are definitely eligible to come in :)" About a month after my appointment, I was again contacted via text to say that "the plan we had on file seems to have terminated which has left a pretty hefty balance on your account" of over $1,000. This is extremely frustrating given what I mentioned above. I trusted Droel to be the experts on dental insurance coverage since it is something they deal with on a daily basis, but instead I'm left wondering if they are dishonest or downright predatory toward their patients on purpose. Despite their negligence on this issue, they refused to offer me any sort of concession on my balance due, and even threatened to send it to a collection agency. On top of this, their quality of care is severely lacking. Wait times are extremely long for any sort of procedure beyond a routine cleaning, which leads me to believe that the doctor, Andy is stretching his practice too thin. I've also had to have multiple follow-up visits to fix sharp edges and uneven fillings, further reinforcing that Droel only cares about volume and not patient satisfaction. While I'm fortunate enough to be able to just pay this balance and avoid any further conflict, I'm afraid that this is not an isolated issue with Droel Family Dentistry, and that their subpar level of care could lead to a significant financial burden for others. I hope this review does something to combat that. Neither I nor my family will be returning to Droel Family Dentistry for any future dental care needs.