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    District Heights Liquors

    2.5 (2 reviews)

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    1 year ago

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    Penn-Mar Liquor

    Penn-Mar Liquor

    2.7(6 reviews)
    1.1 mi
    •$$

    One of the smaller liquor stores around my area that has a pretty good selection of wines and…read moreliquor. Nothing much to write home to as the selection is limited but it had what I wanted to grab at that time. If I'm in the area again I'll go back.

    If I could leave zero stars, I would!…read more This was by far one of the worst experiences I've ever had at a liquor store. I purchased a bottle of Bartenura wine for $14.99, only to get home and discover that the cork was defective and would not come out of the bottle. Approximately two hours later, I returned to the store to exchange the bottle. The associate attempted to remove the cork using two different corkscrews, and he was unable to get it out either. At that point, I simply requested a replacement bottle. The manager/owner was contacted and, rather than resolving what should have been a very simple customer-service issue, he claimed that the store had not sold me that bottle that day. He stated that he had checked the surveillance footage, register, and my pending bank transaction. I found this extremely disappointing, especially considering the purchase was only $14.99. What bothered me most was how I was treated as a customer. I was not asking for anything unreasonable--just an exchange for a defective product that the store had sold me. As an African American customer, I also left feeling that my business and concerns were not valued or respected. Black consumers contribute significantly to the success of businesses in our communities, and we deserve to be treated with the same respect and consideration as any other customer. I will not be returning to this store and would strongly encourage the ownership/management to reevaluate how they handle customer complaints and defective merchandise.

    District Heights Liquors - beer_and_wine - Updated September 2026

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