Great staff with a nice environment. The owners constantly put their investment in money and time…read moreby improving the shop's interior and services. Spa services available. Walk-ins are okay, but I would suggest getting an appointment with your favorite stylist.

My husband who has only fringe around the edges really enjoyed his haircut and the added surprise…read moreof a shampoo the other day and plan's to ask for Amy who did an excellent job, when he next needs a haircut

I had a facial today with Misty, and oh my goodness-- it was INCREDIBLE! I was blown away. I've had…read morefacials before at day spas, and hers was by far the best. She explained the basis behind what she was doing & was politely updating me on which stage we were at during the process. She's incredibly knowledgeable and sweet as can be. 10/10 would recommend to everyone. This would also be a great gift idea. Quality skincare in a relaxing spa-like room, located in quaint O'Fallon.

I have been going to Sanctuary for years and love everything about this hair salon! My hair always…read morelooks exactly the way I love it! Andrea does an amazing at hair extensions and blending them perfectly. They treat you like family and it's always such a treat to get my hair done!

I love just about any Aveda salon. This Aveda salon in Columbia has a very friendly staff, a laid…read moreback, relaxed atmosphere and I've always been pleased with the services I've received. I've had hair cuts, facials, and brow waxes, and have always walked away incredibly satisfied. You might pay more at an Aveda salon, but it's money well spent.

From the owner: Our Mission at Aveda, and Pure Natur, is to care for the world we live in fromt he products we make…read moreto the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world.

We stopped in for a men's walk in haircut, priced $30-…read more We asked if they did mens cuts, we were told yes. Poor gal was shaking the whole time while doing hair cut, Left my husband looking like a mushroom rather than being able to do a fade. There's a difference between saying you "can" or being a learning salon or stylist with learning prices not $30 dollars worth.

I have never felt more at home than I did while in the salon. All the stylists are extremely…read morefriendly and go above and beyond for their clients. I specifically always go to Lexy, who is a phenomenal stylist that always does wonderfully with my hair. Lexy is amazing with coming up with creative ideas for my hair and executes these ideas perfectly. I highly recommend Lexy to anyone who's looking to get their hair done!!

I see Katie for color and cut. She takes her time and is professional. Doesn't push products on you…read moreeither. She gets booked up quickly, so an appointment is a good idea.

1 Star (and honestly that's being generous) If I had the…read moreoption, I wouldn't give this place any stars. My 19-year-old daughter booked an appointment here on her own for the first time. She brought in inspiration photos and explained exactly what she wanted to her stylist. Unfortunately, the results were nothing like what she asked for and she left extremely upset. When I contacted the salon to address the situation, the owner's response was completely unprofessional. Instead of listening or trying to resolve the issue, he spoke to both my daughter and myself in a very disrespectful and inappropriate manner. As a business owner, the way you speak to your customers matters. A man should never talk to a young woman or any client the way he spoke to us. Based on the way the owner handled this situation alone, I absolutely do not recommend this place.

I recently went to this salon for a partial balayage and long haircut, and unfortunately my…read moreexperience was extremely disappointing. My hair was completely botched. I asked for a small trim, but the stylist cut 5-6 inches off my hair, leaving it very uneven. The balayage was also not done properly. Instead of a blended balayage, my hair is streaky, patchy, and poorly blended. It was barely toned, and now my hair has orange and yellow spots throughout it, which looks nothing like the inspiration photo I showed before the appointment. Before the service even began, I specifically told the stylist that I had previously used Kristen Ess hair gloss on my hair, so she was fully aware of my hair history going into the appointment. Because of how upset I was, my mother contacted the owner to discuss the situation. When he called me, he said the only way I could receive a refund was if I came back in and let him fix it. I was not comfortable with that, since my hair had already been ruined by this salon. During the call, he then tried to blame the outcome on the fact that I had previously used Kristen Ess hair gloss, implying that the result was somehow my fault--even though I had already informed the stylist of that beforehand. That also does not explain the uneven haircut, streaky color placement, or the lack of proper toning. Overall, the way this situation was handled was extremely unprofessional. My hair looks nothing like what I asked for, and instead of taking responsibility, the owner was dismissive and rude. I am very upset with both the service and how the situation was handled afterward. Unfortunately, I would not recommend this salon based on my experience.

There's nothing closer to hometown beautician that has compassion in what she does for her…read morecommunity. When I've had the opportunity to sit with the Talented staff at sublime, I've felt like I was a family member from the start. Expecting just a haircut the service was above and beyond, It felt like I was with old friends. I will definitely be back.