We've had Woofie's now 3 times to bath and groom our Golden-doodle. They do such a nice job and…read moreit's so convenient to have their trucks come to you.

I LOVE Woofie's of Castle Rock! We have hired them for grooming and to let my dog out when we were…read moregoing to be gone all day. They are reliable and treat my fur baby very well! Woofie's will always be my top choice!

We just had a horrible experience at Camp BowWow CR. We got a call 5 days into our 8 day stay that…read moreour dog had been in a couple fights and he needed to be isolated. He has been kenneled in other locations before and this had never happened. I was told by the manager it was possibly the large number of dogs in the play area that didn't work for him but because of fighting they couldn't have him back, and they were going to keep him in his kennel 24/7 for the next 2 days until we picked him. I understand, safety first, but when I asked how often he would be taken out to potty I was told the staffing was overloaded and he would probably not get out, but they would try to work something out. I told her that was not ok! She back pedaled and said it would be fine and they'd take care of him. Well, I don't think they did. My dog came home dirty, smelling, skittish, clearly had lost weight and was not himself. He threw up the first night home - which he never does. When my husband went in to pick him up, he came out tail tucked and not even happy to see us. My husband questioned them when we picked him up, they just brushed us off. They clearly had no plan for a dog they needed to separate. I watched my dog on video while he was there and he was interacting very well. If he got in a fight, I can understand keeping him isolated from group play - but they have to have a plan for that, a place they can potty dogs separately and give him interaction separately. I wasn't paying to keep him locked in a kennel alone 24/7. Based on his behavior when I picked him up - I am concerned he was not only isolated but treated very unkindly. It is taking time to coax him out of being skittish and back to his normal fun loving self. I do not recommend this place at all!!!

If I could do lower stars I would. My dogs went for a 3 night stay they came home and I've never…read moreseen dogs so sick in my life. My dogs both vomitted and had diarrhea multiple times since they have been home. My older dog has never had accidents in the house came home and has had diarrhea so bad that he's had accidents 2 nights in a row. Our best guess is that our dogs wet food was left out and spoiled during their stay making them both sick. We will NEVER bring our dogs back to this location.

So grateful for all that Pam did for our two cats while we were out of town! Pam was so patient and…read moreaccommodating for our shy kitty and made sure that they both were fed and happy! Pam was highly communicative and responsive--we got videos of our babies every time she visited and she made sure we got back home safe to them. We will absolutely be asking Pam to feed our cats in the future! Huge relief to have a trusted pet sitter in the area :) Pam has even given us recommendations for sitters for when she is not around! Professional and wonderful!!

Pam was truly amazing with our two dogs!! Daily updates with pictures to give us peace of mind…read morewhile we traveled. She even made an extra visit when she found out our flight was delayed to allow one extra potty break. Above and beyond service all to keep my pups happy.

When we moved here in 2021, we did some research as to where we would have our juicy and delicious…read moreLab Enzo go for day care and boarding. After going through the process of interviewing our offerings in Castle Rock, we chose Tails Up. Now it books up fast so you really should plan ahead. Although calling them and begging them also works ;) They have a very good online scheduling site where you can book all of their visits. Enzo loves it there and I can vouch for him since I can go online and watch him through all of their cameras. This play does NOT have all day play, which I prefer since my dog would be exhausted if they did that. When I board him there for longer than a few days, I always sign him up for some extra play sessions or tennis ball day where they put out a ton of tennis balls and dogs can live their best life playing fetch, etc. I can't recommend them enough!

I unfortunately can no longer recommend this boarding facility. Today we picked up our cats Rosco…read moreand Keanu from a 10 day stay (8/15/2024-8/23/2024), this is their 4th stay in 2 years with Tails Up. We texted to check in on them everyday and were told they were great. When we picked them up today though, it was clear they have been having diarrhea, with Rosco having lots of poo matted in his fur. They never let us know they were showing signs of illness, even with our daily check ins. They said nothing at pick up. Additionally, when picking up they informed me I could not go into the cat room to get them but had to wait and have them do it due to "the room being under construction" - that was a first but okay. They come out with my cats in their carrier and a bag with two of my cats toys and another animals medication, handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing a bag of many toys, a wand, blankets, etc. and their medication and treats. She came back with just the medication, told me I was good to go. Again asked about the bag of toys and blankets. Went back and brought just the bag of toys, said I was good to go. This went on for a total of 5-6 trips to bring us the rest of our stuff. She ended up still missing some wipes and our food scoop, but we didn't realize till we got home. The blanket we left in Rosco's crate also was in the laundry for some reason, they have never washed their bedding before which also tells me he must have had diarrhea bad enough to have to clean his bedding. We are very unsure if another animal's medication was administered to our cats based on this interaction, the diarrhea, and them acting very oddly since being home. Keanu keeps waking up in a panic from his naps like he is having bad dreams. It genuinely seems like they were not taken well care of while there. We are afraid they were administered medication that wasn't theirs and they could be sick from it. And they seem skittish and afraid. I do not know what the people at Tails Up did to them this time for them to react this way. They have been boarded for more than 10 days each time, and never come home like this. I texted their number right when we noticed they had diarrhea caked in their fur to ask if they had been sick, why we hadn't been notified if they had, and whether they had been administered another animals medication -- no response over 12 hours later. I have sent an email as well tonight, no response. Never received a "report card" either, even though their app notified me one should be available, which seems even more suspicious -- we have always received it right after check out. TLDR; I can no longer recommend this facility. They seemed to have misled me when checking in on their well being and his that they were having bad diarrhea, were completely disorganized on pick up (which is a first), lost several of our items, tried to give me another animals medication instead of their own to take home, and may have administered another animals medication to my cats. I cannot trust them to care for my cats and be conscious of their safety while boarding there, and my cats are acting traumatized now that they are home. Spend your money somewhere that you pets will be safe.

Kylie and Happy Tails allowed me to have a stress free vacation! She is truly a professional, and…read moretook great care of our three dogs, fish tanks, and house. We have a very shy and nervous dog, and he takes a long time to trust new people. Fonzie was giving Kylie kisses within minutes of her initial visit. Kylie obviously loves animals and treats them with kindness. I will be calling her for all our vacations, and I'm so happy I can relax on my vacations!

Kylie is the absolute best. She is so amazing with our dogs, that we are fairly sure that they are…read moresad when we get back and she doesn't show up! She will send pictures of your animals for piece of mind, which is huge for my wife and I. We have used Happy Tails for the last few years, and she is worth every penny. It is so comforting to know our animals are taken care of while we are traveling that it makes it much easier for us to get away once in a while. We recommend Happy Tails to everyone we know, she is that awesome!

Caroline truly cares about your pet! She walks our dog Houston twice a week and he absolutely LOVES…read morewhen she comes through the door. Caroline knows so much about dogs and dog behavior, that my dog trainer even commented on how well-behaved Houston is on his training walks. We owe it all to Caroline!

Love Caroline, but I'm sad to say that she'll no longer be our "feline nanny" as we are moving out…read moreof state. (Surprisingly, Phoenix is not within her coverage area. :-) ) In the last several years she's taken care of our cats (currently at "4"), she has been ultra-reliable and communicative, always texting us insanely adorable pix of them and letting us know how they're doing while we're away. At one point, we had a 20 year-old cat and he had special needs - Caroline stepped right up to the plate and made sure his needs were met. It's obvious she cares deeply about animals. It's not just a job for her. Caroline has also taken care of small things unrelated to cat care for us - keeping an eye on the home environment as well. I can't say enough good things about her. More of her clients should sing her praises on this site!

Mary is fantastic! We've had her do drop in visits and more recently overnights while we were out…read moreof town. She was so good with all of my elderly dogs special needs, lots of meds, and using pee pads. She sent us pictures every day, which put our minds at ease. I feel very good knowing she is in our home with our animals. I would definitely recommend her.

Finding Mary was a blessing. I had moved from Henderson and no longer had a dog sitter that would…read morenow come to Rhodes Ranch. I got referrals from my prior dog sitter, searched yelp, Facebook and nv pet websites for dog sitters in my area. They either lived to far for my comfort or charged way too much money for what I needed. Mary came to my home for the initial visit. I knew right away she was the one. She is super sweet with the dogs. I showed her around, we went over her rates and she provided some paperwork for the dogs needs and wants. She lives in mountains edge area so she does not charge mileage rates if you live near there and rhodes ranch is included.. Yippee! We went to our out of town trip and she provided photos each day. Fun stuff too! She took the dogs on walks and made sure they were fed and taken care of. She even caught my lab jumping in the pool to cool off after a walk. It was hilarious! When we got home our mail was collected and everything was in place. She left a log chart of the time she got in and left and what was done that day. It also showed if they were eating good, etc. She text me the night we got home to make sure the dogs were doing good. They were doing great, they were pooped! I definitely plan on using Mary again in the near future. Great service and in the Southwest!

We have tried many grooming places for our two doodles, and this mobile service is the best by far…read more Our dogs love their spa days. We wouldn't trust anyone else with our babies.

I have tried several different dog groomers in town but keep finding myself coming back to the…read morepampered puppy. Their mobile service is convenient and there prices are much more cheaper than anyone else. Plus you can keep going out to see how your dog is being treated because they are at your home (and your car doesn't get dirty!!). After hearing tragedy stories about dogs dying while at a groomers or being mistreated by the employees, it is comforting to see how your dog is being treated. so give these guys a call for your next grooming. it beats doing it yourself at a self service wash (you don't get wet, your not full of hair, and your back won't hurt!!)

Great people. Carly and Sky love your dogs. Very knowledgeable about care. Very helpful.read more

Friends recommended this kennel to us when we moved to town last summer. We have a Besenji Border…read moreCollie mix who loved his stay there. We had to go out of town for about 5 days and he was well cared for, played with and exercised regularly, and came home a happy sleepy guy. We love that the business is family owned and is located on the owners property! HUGE plus is the grassy area the dogs have supervised time in. We are confident we will go back when we leave town again.

I highly recommend Jordyn and her Pawsitively Perfect Pet Services. She gave us a quick response…read moreand communicated well with us from time to time while we were gone for 7 weeks. She will also get the mail! When we got home both cat boxes were clean and the cats were great!! Everything was Pawsitively Perfect!!

Jordyn has been watching my black lab and shih tzu for the past several months. I trust her and…read moreshe is dependable. Most of all, my babies love her. She communicates well and responds quickly. I highly recommend her.