Gavin is an amazing dog trainer that equips you with all the tools & direction to change your goals…read morefor training. His work has brought joy to our family with our dogs' obedience skills. All the time & investment is worth it!

Very delayed in getting this review out however, it was a great experience working with Ohana…read more(Gavin) for our rescue. She was a very traumatized, mixed lab that developed a combination strong will and lack of attention or awareness of her strength. He provided helpful and compassionate training techniques that have proven to get her on a good path. He is very methodical in his training that was done in our home and neighborhood. He took time to answer our questions and was not dismissive or rude if we didn't understand or were not doing his training methods properly. He even gave us tips for our current dog. Ohana would be my go to for any future dog and highly recommend.

We had such a great session with this trainer. In just one hour she gave us so many useful,…read moreeasy-to-follow tools and even sent notes after so we wouldn't forget anything. Our dog is reactive, and we were honestly shocked at how quickly her techniques started working. She explained things in a way that actually made sense, focused on helping our dog feel safe, and even stayed longer to help us practice around other dogs. We left feeling way more confident and hopeful. Highly recommend her if you have a sensitive or reactive pup. Also, Heidi is incredibly funny, so it was a great time!

Heidi did an excellent job with our pup, and was able to come over and do a private lesson quickly…read more We feel much more confident after just an hour session. She knew just how to teach not only the puppy, but the humans as well. We are excited to join her puppy manners class next month too!

So this review is solely based on my experience prior to trying to get my dog trained here. When…read moreyou call no one's available to talk to you, which isn't an issue. They texted me when they were available. They booked a consultation with me not one time did any person mention a consultation fee. Which is not an issue some places charge a consultation fee some do not. The issue lies where they texted me at 6 o'clock in the morning the day of my consultation request requesting a payment from me and waking me up. I asked them if we could speak later than after I got another request for a payment. So I asked why are you sending me a payment link he says if you want to keep the consultation you have to pay for it I was like why would you not tell me that when I called to book the appointment to speak to you or when you were texting me. He laughed at me then tells me that it's posted all over their website. I wasn't referred via their website. So I let him know it doesn't matter you did not at any point in time mentioning a consultation fee then you think it's appropriate to wake me up at six something in the morning to ask me for a payment the day of the consultation. It was very unprofessional very rude and then when I told him that it was unprofessional that I would like to cancel the appointment they then laugh at me. And tell me that I'm being hostile. It's not being hostile not wanting to be woken up at 6 o'clock in the morning. It's not hostile saying that if there is a consultation fee, the client should be made aware of the fee prior to booking the consultation not 6 o'clock in the morning of. It makes you feel like the only thing these people care about is the money that they're not really trying to give anyone a good experience that they're not trying to make sure that when people come to this company, they experience a professional situation. I wouldn't book with somebody who treats their clients like this. Also for future reference when you guys read the review. You should mention to somebody when you're on the phone with them or even when you're texting them that there's a consultation fee when you're scheduling and how much it's for. Not just send them a payment link request requesting a random payment.

Our Dog, Cooper, was afraid of his shadow. Unfortunately, his fear limited our ability to take him…read moreplaces or allow him to be unsupervised with other people. His fear made people fearful of him. We checked him in for a 3 week train/board with Moc 9 and he is a different dog. Adam and Uriah worked some kind of magic and it is noticeable to our family and friends. The best part is Cooper can go places with us and one click of my tongue and he comfortably walks beside me ignoring other dogs(no growls) and the bunnies(no jerk of the leash)! Thanks Guys!

We have had several German Shepherd rescues that brought so much joy to our lives. We adopted Remi…read moreand experienced first-hand the stereotypical German Shepherd aggression. Our lives continued to get smaller as we could not have her around friends, family, and dogs. We tried several dog training companies with no success. And then we found behavioral vets. Dr. Maffeo quickly realized Remi is not aggressive; she is highly anxious.  We worked on a treatment and medication that included dog training with Eric G. and slowly started to understand our canine friend. Everything started coming together when we began working with Eric.  Remi responded exceptionally well to the positive reinforcement training. I cannot say enough good things about Eric. Hands down the best dog trainer I have ever worked with. He is kind and patient with Remi and me. Eric turned dog walks from chaotic embarrassing, and downright painful into a joyful bonding experience. I am a huge dog lover and have rescued and fostered. Remi tested my patients, and I almost gave up on her. I am thankful to Eric every day for helping me find a path to help make Remi's world bigger and brighter.

I have used behavior vets services for both of our rescue dogs. The docs are experts in medication…read moreprescribing and found a good combination for both dogs. Eric G is the best trainer I have ever worked with. He is a masterclass in communication with both people and dogs. He helped both my dog and I in ways multiple other trainers were unable to. I highly recommend the team here, especially Eric for any dog behavior concerns.

We brought my son's Husky puppy, Koda, to Quinn for her board-and-train program, and we couldn't be…read morehappier with the results! Quinn worked on potty training, staying on command, crate training, leash walking, and socialization with both dogs and cats. The progress Koda made in such a short time was incredible. Throughout the training, Quinn kept us updated with texts, emails, and videos showing Koda's progress, along with clear, easy-to-follow instructions to help us continue reinforcing the training at home. What truly sets Quinn apart is her passion and genuine love for dogs. She treats every dog as if they were her own, and it shows in the care, patience, and dedication she puts into her work. We highly recommend Quinn to anyone looking for a knowledgeable, caring, and effective dog trainer!

We love Pavlov Dog Training and Quinn!! Quinn truly understands the importance of structured,…read morethoughtful training, especially for a young Golden Retriever like Ruby, and what stands out most is how much she listens to my goals and shapes the training around what matters most to us. She treats Ruby like her own while also making sure I feel confident and fully equipped with the tools and understanding I need to continue her success at home. The board and train sessions are exactly what we need and are always grounded in real-life situations, so the training translates seamlessly into everyday life. I trust Ruby and her training completely and genuinely love the relationship and foundation Quinn has helped build for both of us--we are so grateful for everything she has done for Ruby and me in helping shape a happy, well-trained Golden. Thank you Quinn!! You are the best!

When we moved here in 2021, we did some research as to where we would have our juicy and delicious…read moreLab Enzo go for day care and boarding. After going through the process of interviewing our offerings in Castle Rock, we chose Tails Up. Now it books up fast so you really should plan ahead. Although calling them and begging them also works ;) They have a very good online scheduling site where you can book all of their visits. Enzo loves it there and I can vouch for him since I can go online and watch him through all of their cameras. This play does NOT have all day play, which I prefer since my dog would be exhausted if they did that. When I board him there for longer than a few days, I always sign him up for some extra play sessions or tennis ball day where they put out a ton of tennis balls and dogs can live their best life playing fetch, etc. I can't recommend them enough!

I unfortunately can no longer recommend this boarding facility. Today we picked up our cats Rosco…read moreand Keanu from a 10 day stay (8/15/2024-8/23/2024), this is their 4th stay in 2 years with Tails Up. We texted to check in on them everyday and were told they were great. When we picked them up today though, it was clear they have been having diarrhea, with Rosco having lots of poo matted in his fur. They never let us know they were showing signs of illness, even with our daily check ins. They said nothing at pick up. Additionally, when picking up they informed me I could not go into the cat room to get them but had to wait and have them do it due to "the room being under construction" - that was a first but okay. They come out with my cats in their carrier and a bag with two of my cats toys and another animals medication, handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing a bag of many toys, a wand, blankets, etc. and their medication and treats. She came back with just the medication, told me I was good to go. Again asked about the bag of toys and blankets. Went back and brought just the bag of toys, said I was good to go. This went on for a total of 5-6 trips to bring us the rest of our stuff. She ended up still missing some wipes and our food scoop, but we didn't realize till we got home. The blanket we left in Rosco's crate also was in the laundry for some reason, they have never washed their bedding before which also tells me he must have had diarrhea bad enough to have to clean his bedding. We are very unsure if another animal's medication was administered to our cats based on this interaction, the diarrhea, and them acting very oddly since being home. Keanu keeps waking up in a panic from his naps like he is having bad dreams. It genuinely seems like they were not taken well care of while there. We are afraid they were administered medication that wasn't theirs and they could be sick from it. And they seem skittish and afraid. I do not know what the people at Tails Up did to them this time for them to react this way. They have been boarded for more than 10 days each time, and never come home like this. I texted their number right when we noticed they had diarrhea caked in their fur to ask if they had been sick, why we hadn't been notified if they had, and whether they had been administered another animals medication -- no response over 12 hours later. I have sent an email as well tonight, no response. Never received a "report card" either, even though their app notified me one should be available, which seems even more suspicious -- we have always received it right after check out. TLDR; I can no longer recommend this facility. They seemed to have misled me when checking in on their well being and his that they were having bad diarrhea, were completely disorganized on pick up (which is a first), lost several of our items, tried to give me another animals medication instead of their own to take home, and may have administered another animals medication to my cats. I cannot trust them to care for my cats and be conscious of their safety while boarding there, and my cats are acting traumatized now that they are home. Spend your money somewhere that you pets will be safe.

Oh my gosh. Adrienne Green with Bark Busters is an incredible dog trainer who teaches you to be a…read moredog pack leader and speak dog so your pup can quickly learn what you want him to do My husband and I have had dogs all our lives. Everything from Pomeranians to Labrador and Golden Retrievers and every breed, temperament and personality in between. It's easy to find trainers but it can be really hard to find a GOOD trainer! Over the years, we've spent thousands on dog behavior veterinarians, breed specific trainers, and your basic pet store group classes. All of these can work for some dogs, but not all. We lost our two black Labrador brothers this past summer to age related health problems. We were completely devestated. We didn't know if we could do it again until Jack decided for us. Jack is a male Bichon mix rescue, but who rescued who? Jack rescued us - literally ! When we got Jack home we wanted to start out on the right foot immediately. We used two online trainings - waste of money and time. We asked, searched and found several self-proclaimed and "guaranteed results" trainers. You had a time limited training. From past training experiences, if your dog didn't learn everything in that timeframe you were left feeling frustrated and confused as to what to do next. Then we found Adrienne at Bark Busters. They aren't inexpensive, but when we found out they would be partners for the life of our dog, we were hooked. In over 40 years of our dogs and training, Adrienne is the ONLY trainer who actually knows what she's doing. Jack began training as a timid puppy who then developed into a defiant teenager with an attitude. Adrienne has given us the tools and behavioral changes we needed to make to consistently provide Jack with age appropriate expectations. We now understand how to think like a dog and speak "dog". Jack is becoming calm and confident that we are the leaders and he can enjoy being a puppy. Thank you Adrienne!

Impressed with how quickly they resolved my issue with their business practice. I can't speak to…read moretheir training but happy that they followed up to refund my deposit.

We brought our cat in and the vet was old school easy to work with. She let us know what she…read moresuggested and also other alternatives. We took an alternative and it worked out great. We were not pressured into something that didn't feel right for our cat. 10/10 will be back.

My family has been going to FAC for last 14yrs. They cared for our dog for 13 years up until she…read morepassed. We received a paw print and card which is cherished by my family. Now they care for our two huskies, and cat. Never had a bad experience here! Their vets follow up on our pets after they been sick or had a procedure. I have not had any scheduling issues here. They are upfront about pricing and provide estimates in a timely manner! I recommend them to anyone looking for a vet.

We had our dog in training here and it has been working out well. It's a typical PetSmart. They…read morehad some holiday items on sale and tons of holiday dog toys.

Decided to get some mature cat dry food to add to his cats's meals. So many choices to select from…read more I read the nutrition labels and felt through the packaging for the size of the pellets. One of his cats does not have all her teeth anymore so we wanted to be sure that she could eat the food as well. They have a selection of broth to put over the food for more flavor. And a variety of wet food as well. I like looking at the different animals in the store. Cute hamsters and Guinea pigs. Colorful birds and cool reptiles. And the adoption center is my favorite as there are too many displaced animals out there. The associate was friendly and quickly checked us out. Lots of parking so our visits here are always convenient.

Ethan Bonen is the new "dog whisperer. " I can't say enough about how great he was with my troubled…read morepuppy. He was very patient and knowledgeable, problem-solving issues stemming from impulse control (ie. chasing rabbits) to furniture biting. Our sessions were interactive with good feedback and information including detailed explanations on the reasons behind different dog behaviors and reactions. Ethan was also extremely responsive and flexible with scheduling, and took the time to send pictures/videos of recommendations mentioned during our sessions. My dog loves Ethan and I'm certain yours will too!

We went to the puppy play socialization class. Our pup was a little nervous in the parking lot…read moreseeing some of the other dogs but did great in the class. Eske was great working with the pups and helped us out a lot at the different stations, showed us different ways to get our pup to try out the new stuff around him. We will be back for sure. Thanks guys