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    Diversicare Healthcare Services Inc

    1.0 (1 review)

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    5 years ago

    This place is horrible . Has to keep changing its name due to deplorable care and staffing. Do not take your loved ones here.

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    TriHealth Bethesda Butler Hospital

    TriHealth Bethesda Butler Hospital

    2.7
    (21 reviews)
    5.2 mi

    Went for some outpatient bloodwork. As I entered the immaculate facility, I was greeted by an…read moreextremely friendly front desk attendant. She directed me to the patient registration desks where I was greeted by another friendly employee. After she checked me in, I was directed to the waiting area of the lobby to wait for the person to do my blood work. After a very short, wait, I was taken back to have the blood work done. Yet again, the person doing the blood work was friendly and engaging, It made me very comfortable. He explained his process of finding the best location to take my blood and it was done quickly and painlessly. I've been to this hospital multiple times for myself and with other people and I've seen nothing but the highest quality facility and staff. There is nothing I could suggest that they could improve upon.

    Okay so i'm not a leave a review kind of person, but I couldn't let this go…read more I'm pregnant with my first and was doing the Panorama and Horizon blood testing for congenital defects, checking if i'm a carrier for anything etc. I went to this lab to have it done on Monday April 6th around 5:15 pm. The phlebotomists were sweet and an easy stick, but they were asking me what to do with the test. ? I don't know my doctor said hand you the box. A week and a half later I don't have my results so we call. They canceled the test. These professionals didn't know what to do with my test, and instead of calling my doctor or utilizing the resources listed inside the box such as a phone number and provided labels, they instead took my blood samples, threw them in the trash, canceled the test and continued with their day. This is the health of my child and my own health as well and they couldn't care less. If you can avoid it I would not go to this lab. It's okay to not know something - it's not okay to dispose of a sample test that costs $400 and not even notify me while I'm waiting for my results. The one star is for the woman working the front desk. She was very sweet. And really everyone was nice. But throwing my test away like trash is unforgivable.

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    Diversicare Healthcare Services Inc - medcenters - Updated July 2026

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