I was nervous that I didn't have all the required documents for my tax filing, since this year's filing had been more complicated than others. However, Ellen organized my documents and directed me how best to obtain the missing information. Ellen instills confidence, and Cindy assists when I have issues logging into the portal and guarantees a prompt response when I call with questions for Ellen. read more

I have been using Diversified Financial for about 5 years or more. After working with many other tax professionals, I trust Ellen with my financial information and getting the job done in the best way. She has always been very responsive when I have questions or concerns, explaining everything so that I can easily understand. read more

I hired DFS to handle my taxes and bookkeeping early 2019 . I have a small business and the results were terrible ,,,, total lack of communication, employees ask for the same documents over and over. and my taxes were not complete. also Ellen did not honor our contract and when I tried in a nice way to discuss she did not even give the professional courtesy to respond or return any of my documents. I offered to move on to another company because of my experience and Ellen would not return any documents for my business. I was told to see her attorney . REALLY over a year and 7k later a business with only 3 employees she wants another 2k to get the paperwork back that is mine to start with. DID NOT COMPLETE WORK I PAID FOR AND WILL NOT RESPOND TO CUSTOMERS AT ALL. I needed these documents for covid 19 help and I have been unable to acquire funds desperately needed. I explained this to Ellen and my wife personally went to talk to her and she still refused . unethical and no moral respect for her clients during a pandemic is my reason for review. WOULD NOT RECCOMEND. read more

Hired in April to do my simple tax return. In August I get an email stating they lost my documents and to please resend. End of Sept I get my finalized tax return with money due. Paid in full and get a letter from the IRS with a late penalty charge of $1058. She never once mentioned on the 10 plus phone calls to her that I needed to send in an estimated tax amount. When asked to look into it she said she would. One week, two weeks nothing. All I get from Ellen Sines are excuses and flat out lies. Customers beware. Filing a complaint with the IRS. Stay far far away.... read more

Ellen Sines, the owner takes your payroll funds and keeps them for herself. She claims she has made tax deposits with the money she has drafted from your bank account and does not. She avoids phone calls and walk in visits when you try to confront her about what she is doing. She does not make the payroll tax deposits as she states she will. You are ultimately responsible for the taxes that are supposed to be paid so there is nothing that can be done. This is not someone you want representing you in front of the IRS, Check her Better Business Bureau Rating. If she were innocent she would respond to these accusations. Her company has judgments against her for her fraudulent activity. read more