I am insured through Westtown IG…read more I would like to acknowledge Raymond and Ashley for their diligence, and fine work in resolving a problem between my auto insurance, a local Magistrate, and Harrisburg. Paperwork and technologic issues can be a real problem at times. They worked their magic through the system and saved me a lot of time and frustration. Kudos to the Group! Sincerely, a valued customer, Les Kondisko

My new insurance broker cancelled my previous insurance policy with Kevin Bruce (my previous…read morebroker) so I did not have to do any work. A few minutes after my new broker faxed over my signed cancellation letter, Kevin called my cell phone and left a very disturbing, unprofessional voice mail. He demanded to know why I was canceling my policy with him because he "never heard me discuss with him that I was unhappy with my insurance". I called Kevin back to confirm that yes, it is my signature on the cancellation page and that my policy with him should be terminated immediately. Kevin then made fun of my new agent on the phone with me by saying "how long has this new agent been practicing? He certainly seems new at this". Kevin then proceeded to tell me that I will need to pay a $50 cancellation fee. After hearing of my wonderful conversation with Kevin, my new broker sent my cancellation letter directly to the insurance company. The insurance company ensured that I would not accrue a cancellation fee and terminated my policy right then without question. Please think twice before considering choosing Kevin as your insurance broker. I would not want you to suffer through the same verbal harassment I have received from him.

Micheal was incredibly nice and helpful in giving us a full auto coverage at a great premium. In…read moreaddition to that, he was quick to save us from a stressful situation with Geico Springfield Branch. Thank you, Mike for your care and quick response. Highly recommend.

Tucker helped me out today. Awesome guy to talk to. Very knowledgeable. He beat my my most recent…read moreinsurance policy from Geico by $600! Highly recommend!

Abdir was so helpful with providing quotes for a new auto and getting everything over to me…read morequickly. Appreciate all of his help!

Abdi was so much help getting my car insurance figured out after moving from out of state! He made…read morethe process and painless as possible and made sure to talk me through all of the details of my policy and all the discount options. Also, he helped me get renters insurance through State Farm which also gave me a discount on my car insurance. Thorough, fast, and patient--can't recommend enough!

The absolute worst experience trying to get anything accomplished. The first mistake was "they"…read moresubmitted the wrong paperwork. The second mistake was that "they" forgot to resubmit my paperwork. The third is now it's been MONTHS and I can't even get them on the phone. I will be filing with the BBB and all other online platforms. EAD

My elderly dad wanted to sell his car and I had absolutely NO idea how to go about it; the PennDOT…read morewebsite was super confusing. Did I need to draw up a bill of sale myself? What tax was owed? What Form to use from PennDOT? Well all I had to do was show up at Laughlin and Damon took care of EVERYTHING. This was a complicated transaction as my mom had recently died and her name was also on the title, there was a typo in my dad's middle initial on the title, etc. With great patience and courtesy, Damon got everything done in record time. So a very happy seller and a very happy buyer. Thank you so much Damon. You are such a kind and knowledgeable professional.

My family and I have been with Gary Winkler - State Farm Insurance Agent for more than a decade…read more The staff is extremely courteous and patient, able to articulate what I need to understand. I am especially thankful to Mr. Paul Lacroix and Mr. Ben Miller who I am familiar with because of the outstanding customer service I receive from them all the time. My family bundled our car and home insurances. I always and strongly recommend Gary Winkler - State Farm Insurance Agent to family and friends.

Gary Winkler, State Farm Insurance agent works against his clients! Beware, use extreme caution!…read more My mother had a hole in her oil tank and the heating oil leaked all in her basement. That happened on 1-15-2024. My mother hired a company to clean the oil up. on 2-13-24 my mother and I called state farms to see when they are going to pay the claim and the insurance adjuster asked my mother how she want her insurance claim payment digital or check. My mother told the insurance adjuster that she wants a digital payment. The insurance adjuster explained the digital payment process and stated it should be in her account in 24-48 hours. The insurance adjuster called back and said that my mother cannot gets a digital payout because the mortgage company policy stated the insurance claim check have to have the mortgage company name on the check so the insurance company cannot electronically transfer the funds. My Mother and I called her mortgage company to confirm what the insurance adjuster told us about the mortgage company policy stating they have to be on the check. The mortgage company representative said, " putting us on the check came from the insurance company, but we will get the check see if she owes any back payments then mail the check-out to her." The paper check process takes from 30-45 days. State farms said it takes 7 to 10 businesses days to mail it to my mother, then my mother have to sign the check and endorsed it over to her mortgage company. When my mother put i in the mail that is another 7-10 days before the bank get it. Once the bank has the check the bank stated it takes 20 days to process, I informed both the state farms and the mortgage company that this process will cause my mother harm and the company who cleaned up the oil spill is going to have to wait another 45 days to get paid. I asked both state farms and the mortgage company who is going to pay the interest or penalties the company will charge for waiting another 30 to 45 days. Bothe the Insurance adjuster and the mortgage rep stated that it will be on my mother. I called Gary Winkler my mother State Farm agent. Instead of trying to resolve the issue for my mother he was combative and implying we are committing fraud. He stated the company can wait for the funds so I asked him if he can wait for his payments. He made it seem like we are doing something wrong for advocating for the electronic option and the company should not have to wait another 30 to 45 days. As I stated before BEWARE and use extreme caution when having Gary winkler as your insurance agent or choosing State farms for your insurance needs. African Americans as you already know we have to fight for any justice and they always giving us a hard way to go. My mother pays all her bills on time and is in not back on her mortgage. Why do the mortgage company need to see if she is behind in her payments before the will endorse an insurance claim check to her? This is my mother second claim after being with state farms for 18 years and it was over 10 years ago since the first claim. Gary Winkler line of questioning was inappropriate deflected the issue about getting the electronic transfer told me my mother should have heat and this is put in place to make sure no fraud is not being committed. He was very insensitive to my mother needs and the delay in paying her claim will cause her harm and stress. My mother main heating source is from the oil heat. Gary Winkler did not have any empathy or sympathy, when I told him she does not have any heat and the clean-up have to be paid before the new system will be put in place. He said, " the company can wait for their payments." but he will not wait to get paid when it comes time to pay the insurance bill. BUYER BEWARE GARY WINKLER WORK AGAINST HIS CLIENTS. HE IS NOT FOR HIS CUSTOMERS BEWARE, BEWARE, BEWARE HE DO NOT WORK IN YOUR INTEREST

Legit the best insurance experience ever! Jim stayed an hour and a half after the office closed…read morejust to help me understand the options better and transfer my state to state policy. He answered all of my questions. There were a lot. Haha Tina, Kevin, and Tom are all so inviting and pleasant. You can tell they run the office like a family. Jim's license plate says "KHAKIS". I mean c'mon! I'm going to go there just to hang out with them because they are so fun! Also, they sent me a hand written thank you card in the mail a few days later.

Tom was wonderful and pleasant and super helpful! I was able to get a new car insurance policy and…read moresave money by switching as well! HIGHLY recommend Tom and the team to help with anything they have to offer!

Matt Uszaki was so helpful from start to finish. I had been with another provider for years and…read morenever bothered to take the plunge to compare pricing. I sent Matt a message, he asked a few questions and by the afternoon I had a quote. He quoted me both home owners and car insurance - saved me $1200 and better coverage. Highly recommend- give Matt a call!!!

Worked with Matt Uszaki who couldn't have been more professional and helpful. He was able to get me…read morebetter home insurance coverage for less than what I'm currently paying. I would definitely recommend T.C. Irons.

I have insurance for both my house and cars through this agency. Very happy with my insurance…read morecoverage and the cost too. The Drexel Hill office location is very convenient and Jim McKenna and his staff are very helpful and courteous if I ever need any help. Highly recommend.