Walked in here for the first time and was disappointed that not one person greeted me or asked if I…read moreneeded help. They were all too busy having their own conversation. I walked in with the intention to buy a new perfume bottle but because not one person payed me any mind I walked out. They need to work on their customer service and greet people when they walk in. Or at least ask if I needed help. Disappointing

Very nice place! We recommend! We found everything we need! All the products and very kind…read moreemployees!

Amazing selection and prices. If they don't carry a scent you like, they will source it for you.read more

I will go to no one else for my perfume needs! Everyone who works here is extremely polite and…read morehelpful. I came in for a boyfriend to get rid of his nasty cologne and the salesman helped me find a perfect scent just based on my bad description of what I liked. Highly, highly recommended. I will never pay full price again

I have not purchased cologne in years! I have kept the empty bottles on the bathroom counter to…read moremotivate me to up my scent game, but I have not braved the mall to re-stock. I was at West Oaks Mall (so sad what it has become) to renew my auto registration and passed this place. Stopped in and they had my two favorites, so I have rejoined the fragrant. Friendly counter lady. Better prices than the big department stores where I have previously purchased cologne. Worth the trip. If you are a regular cologne user, they even have discounts for regular customers.

This is a nice little spot with some great deals on brand perfume and cologne. The employees are…read morevery friendly, attentive, and especially bilingual.

honestly I love this place always clean and organized. Matt is an amazing…read more guy, really straightforward and truthful. first time I went there I was at his shop for about 3 or 4 hours. he taught me so much about the business/ industry and now I'm honestly driving there almost every week (its about an hour and twenty minutes drive). if you are close to his shop I highly recommend you visiting hi.

The store is amazing. Matt the owner is a great guy with an amazing assortment of fragrances…read moreunisex,women's and men's. Out of this world customer service. Go by the store and check it out you want regret it. I promise after your first vist you be a customer for life.

I had such a great experience at Sephora thanks to Erin and Emily! I'm pretty new to skincare, so I…read morecame in feeling a little overwhelmed, but they made everything so easy and comfortable. Emily helped me find exactly what I was looking for and really took the time to understand my needs. Erin also gave amazing advice and helped guide me toward products that would actually work well for my skin. They were both so patient, knowledgeable, and genuinely kind. You can tell they really care about helping customers, not just making a sale. I left feeling confident and excited about my new skincare routine. Thank you both so much!

As expected and as crazy busy as any other Sephora I've entered. Bless the folks that work here and…read morelive in the chaos of customers for hours. Plenty of team members available to help us within each section and they actively reached out to check on us. Went in for a specific perfume brand. A little bummed that only one scent was available, but it was a a good one and we purchased it.

I would encourage anyone shopping at Perfume Collection at Volusia Mall in Daytona Beach to inspect…read moreevery item carefully before leaving. I recently purchased a bottle of Versace Crystal Noir and later discovered that the sprayer was missing its top. When I returned to the kiosk, the young man working there appeared annoyed that I interrupted his phone call. Instead of listening to my concern, he immediately accused me of doing something to the bottle and even laughed while speaking with me, which I found extremely unprofessional and disrespectful. He then called someone, and I overheard them say that because I didn't have my receipt, they couldn't help me--even though I had proof of purchase on my American Express statement. It was disappointing that they were unwilling to verify the purchase or make any effort to resolve the issue. What makes this even more concerning is that this isn't my first negative experience. On a previous visit, I almost purchased what appeared to be a used perfume, but fortunately I noticed before leaving. This time, I trusted the product without inspecting it thoroughly, and I regret doing so. Customer service should be built on respect, professionalism, and a willingness to help customers--not assumptions, accusations, or dismissive behavior. I have made significant purchases from this business in the past, but after this experience I will be taking my business elsewhere. There are many retailers that value their customers, and I prefer to support businesses that stand behind the products they sell and treat people with courtesy. Shop carefully and always inspect your purchase before leaving.

This place at the Volusia Mall has the rudest employee I have ever had the displeasure of meeting…read more This guy actually made me feel threatened. I had bought an item there from someone else before and now inquired if they had it. When I asked for the price he in turn asked me what I had paid before, I remarked that what I had paid before didn't matter. His answer was to cuss and tell me he would not sell to me. He actually began to curse, and wanted to assault me, I thought his black hair and beard would turn red! Guess to him it didn't matter that I am a disabled senior who walks with a cane. He is just a very nasty abusive individual by nature who should consider himself lucky to even have a job. Avoid this place at all costs.