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    Divine Transport And Logistics

    5.0 (2 reviews)
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    Updated 3 months ago

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    Rogers Service Group

    Rogers Service Group

    2.9
    (12 reviews)

    Rogers came highly recommended by local neighbors and friends, most characterizing Rogers as…read moreexpensive but worth it. Well, they were definitely expensive. My estimate came in at $6-7k; my final bill was well over $11k. The important part for potential customers is how this happened. When the Rogers estimator came for the on-site visit, we walked through every part of my house while the estimator and I both took notes. The estimator assured me along the way that Rogers could easily handle packing and moving the large house and particular items of concern. The email I received from the estimator afterward reads "...we would complete the packing we discussed. This includes W, X, Y, and Z. Estimate shows you completing packing for A, B, C and D." This matches the notes I took during our conversation. Based firmly on that conversation, I understood "the packing we discussed... including W-Z" to mean the estimator was highlighting items I was concerned about, and that Rogers would plan to pack everything that wasn't expressly assigned to me within the quoted price. The language in the contract that arrived later, however, doesn't match the email. It says "...crew will pack W, X, Y, and Z; all other packing will be completed by customer." I was confused, then panicked because it was far too late for me to di so much more than expected so close to move dates. The Rogers estimator did a textbook bait and switch - one that nearly doubled the quoted price. Whether dishonest or incompetent, Rogers is demonstrably untrustworthy. There's also a stunning lack of professionalism. The estimator turns out to be a manager as well and the day before my move, this manager had a multi-minute unhinged scream-fest at me on the phone. Nothing justifies that. However many times employees of Rogers repeat that they know how stressful moving is, this verbal assault and the compassionless mechanics of their process make it completely hollow. Moving is stressful. For the people moving, it also has unique circumstances every single time. My realtor, fully aware and part of these complications, told me repeatedly that homeowners often change move-out dates and that Rogers would be understanding. Rogers, however, was indifferent to my situation and the many constraints I was forced to manage and the stress I was under as a result. I didn't find them to be understanding or patient or helpful. Then there's the Rogers business model. Unlike any of the several professional movers I've worked with previously, Rogers closes over the weekend. My three-day move was split by a weekend, and as a result Rogers charged me for three nights of storage, Friday, Saturday, and Sunday. If they were customer oriented, and because closing is their own choice, they would only charge for the one business night. This arrangement also meant I slept on the floor for three nights in an empty house. I've never had a professional moving company take my bed before the last night in the house, even for multi-day moves. I raised this with Rogers representatives who were, again, entirely indifferent. They seem so focused on their own business and profit margins that they can't consider any impact on the human beings who hire them. Another real inconsideration of the customer is the complete waste of time and money of having one packing crew member spend about an hour walking through the house asking what to pack and what to leave. The exercise was useless because the crew didn't follow many of the requests. They took several things I asked them to leave, including cleaning supplies that I needed and reminded them about repeatedly, and left a lot of items that could have gone. Amazingly, they also took carriers for pets that stayed behind with me. Nonetheless, the crew members were friendly, helpful to me as I worked alongside them, and seemed generally well trained in their work. Unfortunately, as the day wore on, they took only short breaks and most of them skipped lunch. I was home alone, giving directions and answering questions on my own, and working all day to help get everything packed. It wasn't feasible for me to go buy them lunch. With Rogers charging $460 an hour for labor, it wasn't reasonable either. Unsurprisingly, the crew became hungry and cranky, and this hampered their ability to do quality work. If Rogers were a decent employer, they would build meal breaks into the schedule - without charging their customers or expecting them to provide meals - to ensure their moving crews were working to the best of their ability throughout the job. There's so much more wrong with this experience; I'll finish with something that tells you a lot about Rogers. While they say proudly and often that the customer is only charged for what's actually used, they left piles of unused paper, tape, and boxes. Remembering that Rogers re-sells boxes, I called and learned that they gladly take them, but offer not a single cent back. Rogers is only about their profit.

    Let me start by saying Rogers is a subcontractor through the company which I got a new mattress and…read moreadjustable base delivered. The company from which I bought the merchandise is in no way at fault for Rogers negligence. Rogers came to my apartment to complete a delivery on Friday 12/12/2025, just before 1:00 p.m. . My delivery window was slated for between 1:00 p.m. and 3:00 p.m., so the fact that they showed up a little bit early, being that this was their last delivery of the day, wasn't too much of a big deal. However, these drivers showed up in such a rush, and acted like they had no idea what they were there to do. The store from which my merchandise was delivered had delivery specifications of setup, removal/haul away. The setup was fine, other than the fact that they didn't ask me which position I wanted my bed in, so I'm going to have to rotate it myself. The removal/haul away, however, was a complete disaster. They first tried to tell me that there was no haul away listed on the ticket, which I know was not the case (I was showing the original order at the store, and it specifically said haul away was indeed listed on the order). So, because I wasn't able to haul away the mattress myself (I was downsizing from a king to a queen), I paid these guys an additional FIFTY DOLLARS to haul it out for me (being that I just started my job, $50 was a lot of money for me, and I really could not afford to spare it, but I did). What's more, is they left the mattress on the front lawn of my building, which I did not notice until leaving for work the next day. I have been in a back and forth battle between the store that I purchased the merchandise from as well as Rogers trucking. The company from which I purchased the merchandise clearly has haul away as an included service, whereas Rogers is vehemently denying that haul away was included. When I spoke to Jeannie this morning as a final attempt to rectify the matter, she was extremely rude to me. After going around in an endless loop for a few days trying to justify this matter, I have simply given up and cut my losses. But the main reason for such a harsh review is that I hope nobody else experiences this. I happen to work for the company that I bought the bedding from, so I was not anticipating any type of negligence. I would even go so far as to encourage the company from which I purchased the bedding, to find a new delivery company

    Crew4 Moving Solutions

    Crew4 Moving Solutions

    2.5
    (23 reviews)

    I just moved from an upstairs apartment with a skinny staircase, tall railings, and a short ceiling…read moreto a house my wife and I purchased and these guys were great. While it is true that $80 an hour for two guys seems a little pricey, they were well worth it and I would have paid more. I booked them for 3 hours figuring with the amount of stuff I had it would take at least that long with me starting to load the truck with three other people before they even arrived. After they did get there I stepped out of the way, they finished loading my truck followed me to my new house and had the entire thing unloaded for a total time of just under two hours. This was the best money I have spent in a long time as moving sucks but with these guys I didn't really have to do too much. I thank you Mike and Denny for a job well done

    We had a very small furniture move - a dining table, 6 chairs and sideboard - to be moved from…read moreBinghamton, NY to Riverdale, NY. We agreed to the outrageous moving fee since we were on a tight time frame, and paid an additional amount to have the move insured. On the day of the move, the movers attempted to detach the legs from the table, but were not able to remove all four. They supposedly 'reattached' them and loaded the table top-side-down in the truck. Fine. I had to stay in Binghamton with my mother who was ill at the time, so my husband drove back to our apartment for the load-in. Admittedly, he (my husband) should have checked the table a bit better when it arrived. It was not scratched or broken, but it was not reassembled properly by the moving team and is leaning and 'sways' with even the slightest touch. I realized this as soon as I arrived home two days later and we attempted to call the moving company. This was an expensive, hand-crafted, solid oak table and has never swayed in its life. Over the past three weeks, we have attempted to contact the movers several times for them to arrange for the table to be repaired - honestly all it needs is for the screw sites to be filled and redrilled properly. And we paid for the insurance to cover this type of repair! We have been understanding that these things can happen - hence getting insurance - but it is absolutely impossible to reach Crew4 once they have your money. They answered the phone once in these three weeks, heard our concerns and request for repair, but have not followed up with us after several more attempts to contact them. I have waited nearly a month for them to do the right thing resolve this issue, but it is to no avail. I don't enjoy leaving 1-star reviews, but I am hoping this will help others to avoid using such an unprofessional company.

    Dimon & Bacorn Co of Binghamton

    Dimon & Bacorn Co of Binghamton

    1.0
    (1 review)

    Never ever use Vestal Dimon Bacorn Inc/North American Van Lines, Allied Van lines or Worldwide…read moremovers because if you lose your things, they will not be replaced. We found that out the hard way! We lost a $1000 dresser and they broke another $1000 worth of collectibles that they refused to replace. North American claim services you're a lying joke; And the main office, you promised us the moon; said there would only be two family's belongings on the tractor trailer...turns out there were two family's belongings already on the trailer on the day of our move and not enough room for our belongings, you also said that our renters Ins would cover any damage or missing items....a lie! Good ole "Ken" another lying joke said, I do three all the time it's how I make my money I don't know why She would tell you that?? We had to rent an additional trailer that we pulled all the way to Florida for another $750 cuz trailer ran out of room. Never once did we get any response from Vestal Dimon and Bacorn Inc with regards to being compensated for that. Why is it now all of a sudden after you got your $7800 you ignore our emails, you ignore our correspondence, our communications; you don't have the time of day for us now. You lost our dresser to another home and refuse to replace it. You never called anyone, nope, not poking that bees nest, you all but called us liars and as for your driver, Ken, of course he's going to lie and say there wasn't any dresser otherwise, he has to return it to us on his time and fuel and that just isn't going to happen. Unless your property ends up being strewn down I -95 from the truck crashing or it catches fire or trailer is somehow stolen with your things on it, you're not getting any kind of compensation whatsoever, these companies will deny any other kind of claim basically call you a liar. I cannot stress this enough do not hire these thieving companies, they are scum!

    Bennett Landwork & Landscapes

    Bennett Landwork & Landscapes

    2.3
    (6 reviews)

    He responded very quickly to my request for a quote for some landscaping. He seemed knowledgeable…read moreand used an AI app to show us how the work would look when finished. We were impressed so we agreed to hire him for the job and even added on pressure washing the house, even though he was very expensive ($650 for 2 sides). It was April and they finished after 8:30 at night, so it was dark and I had to inspect the work with a flashlight, not optimal. I said it looked good, but upon re-inspecting in day light, I was far from satisfied. Mulch was thin and bare spots all around . You could see the weed guard in several places. The black mulch was already fading, didn't even do everything quotes. i.e. use mulch glue, no plants on side of stairs and their clean-up was sub-par at best. The house wash was just terrible. I texted him to complain and was surprised to hear that he wasn't going to stand behind his work. I expected him to at least come out and look for himself. Instead, he told me how I could fix it. I hate leaving a bad review, he's a nice kid and I just wanted to give him the job to support a local business. Unfortunately, I cannot recommend him and would not hire him again.

    I was quoted a price for a job that included some landscaping on the front of my house and one side…read moreof my house, as well as putting down topsoil and reseeding my lawn. After completing the landscaping, he declared that the lawn came back fine and no longer needed topsoil and reseeding. He did a terrible job with the landscaping and refused to deduct any money from the quoted price, even though he didn't do the topsoil and reseeding that he originally said he was going to do. I would never use him again and would not recommend him to anyone else. On the upside, he was a very nice young man and I believe that he thought he did a good job, but in reality, he has no landscaping skills whatsoever.

    Divine Transport And Logistics - junkremovalandhauling - Updated August 2026

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