I'm so happy to have had Fast Help Caregivers as our caregivers for my brother. They were so quick…read more& helpful in a very stressful time with the Rehab center pressuring us to get our own 24 hr service. I'm glad we did, I understand the center is short staff but that doesn't help your love one who needs help just going to the bathroom. Fast help has wonderful & patient workers. I highly recommend them.

I love that my call is answered in just a few rings always. I think that's super important. I've…read morereferred a few friends to this agency and they've always made sure to keep them informed and made sure I'm aware of their processes as well so we can all be on the same page. They are very kind and easy going but most importantly honest. Even if the news isn't good, they make sure to be up front and assist with finding solutions. Always a joy to talk with Sylvia and Jillian.

My 7 th and last OT session for my shoulder. If you want a friendly, caring and good…read moreconversationalist come see Kelli H. I've seen her previously for my two thumb arthroscopy surgeries and now. Each time I've enjoyed coming. The hand massages and now the arm to shoulder massages are good then there's the exercises using various gadgets, sticks, balls, squeeze wheels and more. Treatments are so different for hands vs shoulders. The 55 minute sessions go quickly.

Great experience from the check-in with Whitney, through the entire OT experience. All of the…read moreemployees are professional, experienced and caring. Bonnie & Bryson are both exceptional therapist. I would definitely recommend HHR!

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

We have been using the good people of Home Instead Windward for home care and support services for…read morenearly four months now, and we are very happy and satisfied with the quality of service & support provided. In my opinion, the company, Home Instead Windward, is a quality service organization with a high level of competence and dedication to personal home care services in Windward Oahu. We have had a Home Instead Windward person, Ariana, come to our home weekly and provide certain services, such as food preparation, personal care for my wife (diagnosed with mild dementia), and light house work. Ariana is a social person, and is a calming influence with my wife, and she shows a clear capability for positive social interaction. Ariana has an easy-going personality and is cool and unruffled if there should be any "incident." She works well with other people, and, Ariana is also a Wonderful Cook!. We like Home Instead Windward. E. R. Miller, Kailua, Hi, April 18, 2025.

Great place, Dr. Jarin is the Physical Therapist. I've been going for two years. The staff us…read moregreat. Lori, the receptionist is much more than that! Previous reviews should be erased. None if those people are there anymore. This Yelp site is misleading. I will share with the staff!

Leeward physical therapy is a great place to go for physical therapy super friendly and great…read moreservice go see Lori the receptionist and she'll take care of you

I struggled for 5 months to find good reliable care for my Husband who passed from Lung cancer…read morerecently! No shows and no return calls etc. I felt helpless until I found Lou's Quality Home Care! They are the best and excellent getting coverage if our caregiver got sick or could not make it for good reason. Harry A Saunders III worked very near 50 years for Castle and Cooke eventually becoming Executive President and overseeing all operations in Hawai'i since 2001.He is particular and Cleo Suize was just amazing. She was a nurse elsewhere before and obvious that she knows how to care for patients! We all got along with her great, energetic, and kind personality! She rarely Sat and made sure my husband was always comfortable. When he napped, she would stay by the door to peek in on him and to hear him too. He would only sleep in his bed in our room and she made it work. Even our house was kept maintained and clean. The days Cleo was off we had Aida who was also really good caring for Harry and molding into our family! We all got along like family with the caregivers from Lou's and she herself would come by for personal visits to see if our needs were met!! It was like finding Angels on Earth for our care! Mahalo for truly caring for your patients! Love and Blessing to you, your caregivers, and staff Highly recommend this Company Aloha, Susie Malia Saunders

I cannot recommend this healthcare service. From the very beginning, they failed to follow through…read moreon the schedule we agreed upon. We initially set visits for Tuesdays and Thursdays from 1-4 PM, but they immediately started canceling. To make things simpler, we changed to just Fridays from 1-4 PM. Even then, the problems continued. Every week, despite having a set schedule, they would call and ask if we needed someone to come. Each time I reminded them that, yes, we had already agreed on Fridays. They would confirm--but then, at the last minute, I'd get a call saying they had no caregiver available, or the caregiver had car trouble, or sometimes no call at all and simply no one showed up. When I called to address this, the response I got was basically, "We can't control the caregivers if they don't show up." That kind of excuse is unacceptable. Reliability and communication are the bare minimum in healthcare, and this company consistently failed on both. What was supposed to be supportive care turned into a stressful, frustrating experience week after week.

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

Not only does Ilima enrich the lives of their residents but they also SAVE lives. My 99 year old…read moremother was triaged to the Emergency room when staff intervened. It was housekeeping that noticed mom was not looking well, it was the competent nurses (thank you, Michelle) that monitored her carefully then called for the ambulance. Because of ILIMA, mom may now celebrate her 100th. Ilima SAVES lives.

To the Staff of Ilima at Leihano:…read more We are so impressed with the level of service my parents receive at Ilima at Leihano. The love and care they provide is laced with compassion and grace and it is comforting to know that our mom and dad are well taken care of. The staff is skilled and caring, sensitive to the needs of the family members as well as residents. The wonderful staff at Ilima at Leihano made a difficult transition easier for my parents. We are indeed, blessed to have found such an outstanding home for our parents!