Our mom graduated from hospice miraculously, courtesy of the compassionate nurses and aids at Hale…read moreMalamalama. Seven months earlier, mom, with a family history of weak kidneys, was in renal failure. She refused to eat and was in pain. Johanna, through her awesome diversion tactics, distracted Mom to the point that she opened her month and ingested whatever went into it. This went in for weeks. Her kidneys eventually started to come back! Mom, being a bit demented, thought she owned the place. One morning, she found everyone still sleeping, and complained, "This is not right. How can I run the place when everyone is sleeping?" She always kept an eye at meal time, making sure everyone was fed. She also worried that we couldn't afford to feed the crowd since she owned the place. This attests to her sense of belonging. Hale Malamalama is very well run. Everyone of our relatives who visited commented on the cleanliness and absence of odor typically found in nursing homes. The atmosphere is collegial and the team spirit among the many crew brightened our spirits, even in stressful times. Kudos to all. Lea Anne and Joseph

Having a family member needing 24hrs care is very hard to come in terms with and making the right…read moredecision to find someone or place that you can entrust your love one to while you are not able to or have the medical skills to do so is very heart wrenching and challenging. I am so humbly grateful to the staff of Hale Malamalama for their skilled professionals that took care of my mother in-law. The facility is very clean. The staff are very accommodating for our various requests we asked for. It was also nice to take my mother in-law outdoors to sit and watch the ocean. Also to be able to have our family come and do potluck lunches with her at the facility.

My Dad's PCP recommended Aqua Therapy to help strengthen his leg muscles. OrthoSport in Niu Valley…read morewas one of the few options on the island; although it was a bit of commute, it's turned out to be a great choice. A customer's experience with such personalized service usually banks on their relationship with their therapist. In this case, we are fortunate to be aligned with Summer. She's a pro - patient, clear in her exercise instructions, encouraging (yet firm), and flexible with some of our last minute scheduling issues (Niu Valley is quite a commute from Moanalua). The facility is right behind Jack in the Box on Kalanianaole Hwy; the light at the left turning lane can try your patience. Parking during lunch hour can be a little challenging; fortunately it is very large parking lot shared by other businesses. They do a nice job with scheduling/changing your appointments, and the email reminders really do help (as does the $50 penalty if you cancel in less than 24 hours). All in all, the experience of going through this form of PT along with the physical exertion without impact to your joints is definitely worthwhile!

I WOULD NOT USE ORTHO SPORT-HERE IS WHY…read more For everyone of my visits Kevin arrived 3 to 4 minutes late. Almost every visit was ended at least 5 minutes before the hour. About 20% of the session Kevin was writing notes about what just happened. Every 10th session was almost entirely spent recording measurements and strength of where I was at. I was told by Kevin that Medicare required this. I spoke to Medicare and was told that they do not require reports. I am approaching the 4th month of my recovery. This is the time when my strengthening is most important as I am limping from muscle weakness. Kevin has told me he is cutting my sessions from 2 to 1 session per week. I asked why and he told me that Medicare will not be approving 2 sessions. I asked Medicare about this. They referred me to page 48 of the Medicare Handbook which says if the Doctor prescribes 2 visits per week that is what will happen. Medicare does not challenge what a Doctor thinks is necessary. Attached are photos from the current Medicare Handbook that contradict what I was told by Ortho Sport. Even with this Ortho Sport still stands by their contradictory statements. I have found a different physical therapy provider who does NOT makeup rules. I also realize by what I have written above that my 1 hour session was "at best about 30 minutes of physical therapy". Many Physical Therapists offer websites or apps that show you videos of the suggested exercises to do. They also offer other options to help with your recovery. Ortho Sport merely prints out a sheet of paper. It is very hard to believe that Ortho Sport has 241 reviews and everyone is 5 stars. That is not likely considering life is not perfect. Please consider what I have written in making your decision. I have given the honest facts of my experience. Ortho Sport has stood by what Medicare said is not true even though it is in writing and told to me explicitly when I spoke with them.

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

Justin was very helpful to coordinate service for our dad!…read moreWe are expecting great relationship. We have one of thier team members coming today to do a trial. God bless wendy

I've been going here for years whenever my bulging disc & kyphosis act up. They are the best. I…read moredrive to their clinic even though there are other clinics closer to where I live because I know they will always help me get better. I've tried other places & I won't go to any other clinic.

I have such mixed feelings because this is 5 stars for Tara, but 1 star for other providers. I've…read morethought about this review for many months. Long story short I really have a bad taste in my mouth from certain providers. I found them to be condescending and to position themselves as the authority, rather than evoking and collaborating with my wisdom and expertise on my own body. Also I find that people who are naturally thin tend to make a lot of assumptions about women who aren't naturally thin in terms of how fit we are. Your assumptions were wrong. However for Tara, she made me feel very seen and heard and took a far more collaborative approach. Additionally she stayed curious about what was going on and made some really crucial observations which lead to me seeking further medical tests and learning that in contrast to PT's diagnoses, I actually have osteoarthritis and a totally shredded up hip joint with multiple tears and degenerative cartilage at the most severe level someone can have. I wish I'd sought more testing sooner as I might have been able to intervene before the damage got this bad but super grateful to Tara for her insight and suggestions. She was amazing start to finish. So overall, mixed bag. I hope the other providers can take a more humble approach, recognizing the strengths and wisdom of their clients.

Faith Harbor provided my mom full time attention and care during her last few months of life…read morewrestling with cancer. The facility is sunny, spacious, peaceful, comfortable and secure, and the staff is very attentive and caring. My mom was quite happy and content with Faith Harbor and my siblings and I were very relieved she had round the clock attention. I highly recommend Faith Harbor.

Faith Harbor, owners and staff, provided excellent care for my aunt. As my aunt's dementia…read moreprogressed and she was no longer able to live by herself, we moved her to Faith Harbor Adult Care. She had no family living in Hawaii and we needed to have a care facility who could manage her care, communicate with distant family, and provide a safe comfortable home environment for her. Faith Harbor worked closely with our family to insure my aunt's care and with her doctors to insure her many medical conditions were treated properly so that my aunt's best interest were represented. Faith Harbor treated her as family. They are very attentive, loving and caring. It would have been very difficult on the family if my aunt did not living at this caring home. We made many visits to Hawaii to visit my aunt at Faith Harbor and were always very pleased with the facility, the owners, and staff. My aunt was very happy living here and most importantly all her needs were met by the very caring owners and staff.

I had an amazing experience with Jimmy and team rehabilitating a torn MCL. Work outs were well…read moredesigned and homework was easy to manage. I'm happy to be back on the soccer field, in the water surfing, hiking and farming with out any pain. Thanks for getting me strong and teaching me some things about the body's mechanics.

The words to adequately describe the level of treatment Jimmy provides simply do not exist. I'm two…read moremonths in to my work with him (I'm an ultra runner with a fused spine: lots of challenges in movement) and in two months he's made more progress on my movement aand overall body confidence than anyone in my entire history of treatment. Absolute one of a kind human, book an appointment; you will not be let down. -Steven