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    Division 1 Plumbing

    5.0 (1 review)
    Open Open 24 hours

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    Plumbing inspection

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    10 months ago

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    Loyalty Home Services - Drywall that needed to be cut out to fix Xavier's hack job

    Loyalty Home Services

    (123 reviews)

    Update: Xavier provided screenshot of his report to AHS, so there's some more info, but generally,…read moreyeah, not sure why they don't leave an invoice ($0 since paid through AHS) or some kind of paperwork to document what they did. There's such a thing as their company can just do a checklist of common fixes and then the tech can just check off what he did, and sign his name and date the statement, no writing necessary... Can't get easier than that, free tip. Appt made quickly after service request was put in for a couple of toilets and 1 kitchen faucet all malfunctioning. The fee is a flat fee for utilizing my home warranty plan so it's fair. Service was prompt/on-time, but post-appointment communication was curt and not clear, without enough details and there was no invoice/statement of services rendered to include details on what services/repairs were done and the materials/replacements provided. This is a rental home, so having to go through property mgr to get tenant to give more info and any paperwork is a huge hassle when the service provider could've provided the paperwork to show what materials and services were rendered. I hope these toilets are really fixed and will not have any leaks. Tech (Xavier) was there less than 30 minutes total.

    Loyalty home services is a complete scam. Came to our house based on an AHS request. Mark was on…read moresite for 20 minutes. Said we needed a new gas valve on the water heater. Never submitted their report to AHS. I called AHS 3 times and was told that they were waiting on the report. Called AHS the 4th time to learn that Loyalty closed the service claiming they had replaced my valve which they did not. I would never recommend Loyalty or AHS to anyone

    Division 1 Plumbing - plumbing - Updated September 2026

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