Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Ray Pfeifle was my technician. He was kind and professional. He assured me that he could fix my…read moreproblem and he did. Would highly recommend him and the company!!! Sincerely, Susan Masles

As we move into summer, our 11 year old AC unit started having days where it would stop blowing…read morecold air. We'd turn it off for a bit, turn it back on and it would work just fine for a few more days. Didn't seem to be a problem with electric, refrigerant, etc. We'd had the unit serviced recently so not much dirt on the unit.. I guess we're lucky because in the few years we've been here both our units have functioned great. Wasn't sure who to call, but we'd had a great experience with the plumbing side of Hansen, so we reached out. Scheduling was very easy. You can do so online, or a real person answers the phone. They offered to have someone out within a few hours! Our problem wasn't that urgent, but it's comforting to know. Benjamin was our technician, and he was great with communication. He diagnosed the problem (leaking fan motor) very quickly, and gave us options for repair. At no time was he pushy about anything, just factual. We were on the fence with repair vs replace, but decided the unit had enough life in it to repair. Ben also gave us figures on replacing with an eye towards the future. He wrote it all up even knowing that we weren't going to buy anything in the short term. This is really excellent customer service, and you can bet when we're ready we will remember. The repairs were done quickly, we got an email with the invoice and pictures of all the areas worked on. The property was left tidy, and it was an overall excellent experience. That was a week ago, and our AC is working better than it has in the past two years.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30-9:30 AM…read more Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was "on the way." I understand that jobs can run over, but it's common courtesy -- and basic professionalism -- to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extremely frustrating and unprofessional.

Quick service and reasonable pricing. We needed our water heater to be replaced and they did it…read morepromptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance.

Had a miserable time with a water heater that went out. Not only did these guys come out quick, but…read morethey repaired they changed out the water heater fast.

Rich was great to work with, highly recommend. Quick to answer questions, very friendly and helpful!read more

Called them this morning looking to replace my water heater. They were able to come in and replace…read morethe water heater same day. Very friendly and accommodating, would recommend

Nick was very professional, responsive, on time and super helpful! I highly recommend and will…read moredefinitely use Norfleet again in the future.

After I gave them the info on the water heater, I got a quote. They were able to come to my home,…read moresame day, within a few hours, I spoke to Nick the technician and told me that it would take 90 mi uses to remove and replace my water heater. It was done in exactly that time frame. Very professional and friendly. The quote I received is what I paid including tax. Would highly recommend this company for thier efficiency, craftsmanship, and timeliness.

On time and affordable! Planning to use again in the future. Great service! I am going to contact…read morethem now'

A Affordable Plumber is affordable, professional and quick. 3/13/23…read more Walt, the plumber, was effective and nice. Cody, the apprentice, was good. They called me before they came to the house and we're reliable. I will have them back again sometime. I don't think they take credit cards. They take cash, checks or venmo. Thanks Patrick for coordinating.

Repaired our security door, cleaned up and re-grouted our walk-in shower. Good communication and…read moreexcellent pricing. Will definitely use for future issues.

Since I've decided to retire my "Miss Independent" hat over the last several years, I'm usually…read morealways in need of getting something done correctly for my home. My pest control guy suggested I get my front door resealed since tiny bugs are still coming through the cracks (I mean, I don't blame them, it's hell out there during the summer months here in Arizona). Found Robert through looking for a decent handyman on Yelp. And boy am I glad I followed through with hiring him. From the initial text to him completing the job. He was nothing short of efficient, friendly, and extremely professional. Just from my experience watching him do the job, I can tell he's also the kind of human that goes above and beyond for his own inner circle if he handles his own clients with this type of top tier treatment. On top of that, Robert gave me a nice discount just for a little knowledge trade. Will definitely hire him again for any of my home's future fix-up needs.