Horrible customer service! I have used Silva for a total of three jobs (first was to install…read morekitchen cabinets when remodeling back in 2012, second was to refinish the cabinets they installed in 2012 and third was to install built in cabinets, wine racks and a buffet into our dining room. (I also had them install in my moms house and she had some headaches with Silva but that's a different review to be done later). When we did the original install back in 2012, we were impressed by the work. The cabinets were well made and looked great. We installed painted (white) cabinets and as you would expect over time the paint started to fade, chip etc out of usual wear and tear. Given normal wear and tear on painted cabinets, we asked if Silva could refinish these cabinets and they agreed. At the same time we asked them if they can install built in cabinets, wine racks and a buffet into our dining room. This is when their true customer service became apparent. When refinishing the kitchen cabinets it is necessary to take the cabinet doors off. Upon reinstalling the cabinet doors in our kitchen we noticed that some of the alignments were off, and some of the drawers didn't close properly. In addition, the newly installed bult in cabinets in our dining room had the same issue. The dining room cabinets are rarely used, so it definitely was NOT from our use but the installation. I did mention this to Ricardo and he said he would come out and adjust the cabinets. A long time passed and i guess we just forgot or didnt follow up. when it came to my mother installing new cabinets I recommended Silva (mistake). I mentioned to Ricardo that if he does my moms job, i finally want them to come out and adjust the cabinet doors which were mis aligned. Silva finally came out and did the adjustments. The day after Silva adjusted the cabinets, one of the plastic pieces on the slides for our utensil drawer broke. It was just bad luck. I called Silva immediately to inform them this mechanism was broken and our utensil drawer "locks up" when closed, causing a bit of a headache for the most used drawer in our kitchen. Almost 3 months passed and i called time and time again just asking if they can come fix this one piece. I mentioned it should be a quick fix as its one piece on one drawer. Well similar to their previous customer service, they NEVER got back to me. I called many times, asking for a date and when they finally gave me a date to come out they NO SHOWED. so i kept calling. they kept saying they are so busy and are not sure when they can come out. I told them it doesn't matter, just give me a date...any date...and stick to it. The receptionist said Ricardo will call me back....did he......NOPE! This morning i finally got ricardo on the phone, he immediately accused me of blaming their workers for "breaking my cabinets". Maybe I was so frustrated I spoke incorrectly so i tried telling Ricardo that I'm not blaming anyone that things happen but he just wouldn't listen. He went off on a rant about many things, speaking to me in an unprofessional way. Voices got elevated and at the same time we both yelled at each other. Ricardo went as far as dropping the F bomb when speaking to me, which i did in return. As a salesman myself, I don't think I have EVER cursed at a customer. You would think after a total of 4 jobs (including my mothers) I would be treated with more respect. The constant delays, no shows, lack of communication and other issues will drive me to NEVER use Silva again. In fact one of my friends when hearing this story this morning told me he needs to refinish his cabinets and wanted to ask me for a recommendation....I told him to stay away. Ricardo will be your best friend when trying to make a sale, but if you read other reviews this isn't the first time he flew off the handle. Its sad that after using Silva since 2012 this is the way I have been treated. bottom line, no one should be treated this way and I do not believe its customer service at all. Do yourself a favor and go elsewhere.

We are so thankful for the Silva Cabinetry. We had a challenging project that others refused to…read moretackle, namely squeezing some cabinetry into a small space with tight tolerances. The whole team did an exceptional job - from design and concept with Ricardo, to the 3 rounds of color matching, to the product and installation. They made it seem effortless, but took the time to make things right. Really just an exceptional experience.

Estate Cabinetry (Rocco Matra) and Matra Building Corp (Anthony Matra)…read morewere contracted to design and install our new kitchen from new floor to ceiling. Estate Cabinetry supervised all parts of the operation ascertaining that all deliveries went smoothly, that our home was well protected from the work activity, and all components fit properly. The family operation may be described as highly professional, neat, catering to client needs, and attentive to the details. We were very pleased with our new kitchen. Both Estate Cabinetry and Matra Building are highly recommended and are five ***** star businesses.

I recently completed a kitchen remodeling project with Matra Construction Co. and Estate Cabinetry,…read morea father-son affiliation. This was my third kitchen remodeling (two at my current house, thirty-odd years apart), along with many other remodeling projects. The Matras was among the very best of the numerous home improvement contractors I have worked with over the years. The planning stage was with Rocco. At my home and at the Estate Cabinetry showroom in Croton, he made great suggestions for materials, designs and colors and was obliging when once-or-twice I changed my mind on a selection or found something I liked online. During the three-week construction period, Anthony was on the job almost every day and Rocco was there often. Both take an old-school pride in their craftsmanship. Their crew was meticulous and the job site was always left neat and clean at the end of the day. The Matras did the entire project: planning, demo, installation, electrical, plumbing, taping, and painting. The only sub-contracting was for the granite countertop, which they handled as well. It was convenient one-stop shopping. Another plus was that Anthony and Rocco were very easy to communicate with throughout the process, promptly responding to texts, calls, and e-mails. Estate Cabinetry and Matra Construction are first-rate home-improvement outfits and I give them the highest recommendation. PGS

Alex and his team are very professional, neat with an eye for details. They remodeled our kitchen…read moreand our bathroom and painted our whole downstairs and we are pleased with all of their work.

I wish I could comment on the work this company did except that they didn't do any!…read moreThe owner came ( an hr. late for the app't) was nice, seemed knowledgable and seemed eager to do the work. He promised to get back to me within a few days with a proposal in writing,a sample and he's be ready to go .I was thrilled to find someone I had good feelings about. This was over 3 wks ago and I still haven't heard back from him-even after I called him to see what was happening. Given his seeming eagerness to start No matter how many good reviews ,why would you ever start a project with someone who is irresponsible before he even begins . These jobs are stress inducing and expensive enough !

How do you rate a business whose front door sign says "Open" and your are standing there during…read morebusiness hours but no one is there, AND you call, no one answers AND you leave a message with your cell # but no one returns your call?

I would like to say that our experience with Carbone Bros Kitchens was an excellent one! We found…read morethem honest, professional, flexible, and timely. They completed our granite countertop, dishwasher and sink installation in less than a week! And the fact they could do the whole job inclusive of installation saved us the aggravation of having to deal with a third party and additional anxiety. We couldn't be any happier with the results! I would highly recommend them and refer business to them without hesitation! They do excellent work!

Doug and team were magicians they turned my ugly, useless wall into an amazing built-in media…read morecabinet and L-shaped banquette. I've never managed any sort of home renovations in my adult life, so I was nervous about this project, but Doug's team worked with me during the process and relieved my anxiety. We live in a small, pre-war building with sloping floors and a tiny elevator, but Doug's team worked their magic and really transformed my apartment. Their work exceeded my expectations - Thank you! I can't recommend Hudson Cabinetry enough.

From the owner: We design and build great custom cabinetry including built-in wall units, bookcases, media cabinets…read moreand kitchen cabinetry for clients throughout Westchester and New York City. We also make beautiful one-of-a-kind custom furniture.

My husband and I were very pleased with the quality of materials and the timely manner in which…read morethey were installed.

From the owner: Over 35 years as custom cabinet maker. Kitchen and bath installations across upstate New York…read more 5-star reviews on Thumbtack and Angi Leads/Home Advisor. Long track record of happy clients. I show up on time, communicate clearly, have an eye for detail and design, and am committed to making your vision become a reality

Wow! I have had the best experience with this Kitchen Designer/Supplier. The new owner is the son…read moreof the previous deceased one. He is a very experienced and talented artist. He designed the most beautiful, yet functional kitchen for me, and they were so helpful to me through every stage of the process. First designing to meet my wishes, then supplying quality cabinetry and countertops at a good price and being there throughout the installation process. I have never had the pleasure to work with so helpful, patient and informed an individual before. He made the whole experience a breeze and everyone who sees my new kitchen is full of compliments. I highly recommend him and his company.

From the owner: IInvest in a Professional Kitchen Designer and generate BIG returns in Value and Lifestyle! Much…read morelike investors seeking the advice of professional financial partners, savvy consumers turn to professional kitchen designers to develop customized kitchen solutions. However, we go beyond measurements to provide a total lifestyle solutions. An in-depth analysis of customer's tastes and habits is conducted, covering cooking approach, aesthetic style and even shopping routines. The end result is a kitchen that is uniquely suited to the customer's patterns and preferences. We have experienced eye and professional training required to make sure everything will look good and work even better, down to the fraction of an inch. Kitchen planning is not just a sort of interior decorating, in fact, it demands expertise in engineering, architecture, and 3 dimensional conceptualization. Also check out our Long Island location Real Live Kitchens.

Another great Kevin Davis project.Needed deck and staircase replacement and project was done with…read morecareful contract and attention to all our needs. Very happy to use this company again and highly recommend them.

From the owner: Kevin Davis Construction Consultant Inc. is my way of offering my services to existing homeowners…read morewho want remodel their bathrooms, kitchens, basements, attics, and others. From interior remodeling services all the way to full-on new home construction projects, you can always be sure to get the quality results you're sure to love at prices you'd be happy to pay every time you come to the seasoned residential construction specialists here at Kevin Davis Construction Consultant Inc.