Thanks for your follow-up response. Yes, you did offer a site visit. But your company also offered…read morethe same when we had the first problem and it took 5 MONTHS to come out. Unfortunately, there was no trust and the tone of the responses we received from your company gave us no reassurance things would be different this time. We had asked Roberts Roofing to at least cover material costs for the repair since the wrong items were used during the initial installation causing the separation and subsequent leaks. Roberts Roofing declined any resolution. This was the second time we had issues with the roof because of dishonesty and cutting corners during the initial installation. Are these cost savings shortcuts made because people can't see up on the roof to inspect the work? With two repairs already because the job wasn't done correctly the first time, it was probably worth the money out of pocket to at least know the job was done right this time by a reputable contractor.

This has to be long because that is awful they are! They think their clients are stupid…read more Here we go so on July 1st o signed a contract with them stating that I would pay them 10% upon signing ( I did) 30% upon materials and 60% upon completio and that my windows should arrive within 6 to 8 weeks of ordering. They came out measured and said Kevin owner would be out later that day to make sure one window wouldn't be an issue he did that. Chris called us next day informed us to get the permit windows were being ordered so I did cost me 250$. Now I've heard nothing it's been the 6 weeks I call to get an update see whats going on the women I spoke to think her name was Cathy informs me I owe them money there for windows haven't been ordered so I try telling her what the contract says upon materials. She then tells me that materials is when they measure ( am I only one didn't put this together) but they never called or sent email so I guess your just supposed to know you owe them money. Finally lady on has Chris sales guy call me he assures me no money is owed my windows are ordered and should be in next week and that he'd talk to office about contract. So week goes by nothing so following week I call back thinking soon be new window time again the lady in office insists I owe them money but now when I as about windows she say NOVEMBER (I get Rona hold) but she just doesn't say that she trlls me this is standerd time so I'm like I was I told 6-8 weeks which she then tells me is November let's add her July + 8 weeks is not November. I let her know I'm not stupid July + 8 weeks is not November she hangs up. I call Chris he explains issue I tell him I understand but don't like that lady acting like I'm dumb and telling me again I owe them money and would like to be kept informed of what's going on he says will do that was lastnight today that same rude woman calls and cancels my order. Needless to say calling a lawyer pretty sure can't break contact for someone telling you their not stupid. This is first yelp I ever made and I wish I could put photo of my contract.

I HIGHLY RECOMMEND HUDSON VALLEY HOME IMPROVEMENTS ! Kareem…read moreand his dream team are a pleasure from start to finish. Honest on pricing, quality materials, stellar, talented crew.

Your service is outstanding. Very good communication. Quick response time for an issue with the…read moreroof.

TH Remodeling replaced my roof and gutters. I was very satisfied with Teddy's knowledge and…read moreprofessionalism. He answered all my questions, educated me on roofing specifics and gave me the confidence to make one of the biggest single purchases one makes in a lifetime. Keith the project manager was very involved in managing his crew, who were excellent workers and did a great job. They were polite, quick, and efficient. There was just a minor hiccup with the gutters, but they were right on it. I highly recommend TH Remodeling for any roofing concerns. *****

I am late getting to this review but I wanted to put in my two or three cents about Tom and his…read morecompany. For the negative reviewers, I am not family to Tom, not one of his Facebook friends, etc. Nor have I been offered a gift card. I was introduced to him by another contractor whom I've known for a number of years and trust his judgement. We had to take on a roof project when we had a slow leak destroy a corner of our laundry room. When I took apart the ceiling it was obvious that this had been going on for a while. We'd had this fixed previously though the water had found a way to come back and had gotten much more serious. This occurred about March timeframe so it was problematic getting someone to come out. Tom came out with Alex and did a thorough check of the roof, found the area in question, and provided options. The part of the roof with problems wasn't quite a flat roof but wasn't pitched enough to always shed water. We wanted something we would never have to worry about again, plus while we were fixing this one side we figured on just doing the whole thing and making it right. Tom gave us a few different options. We did also contact a couple other roofing companies to get competing quotes. We decided to go with Tom because we felt the price was fair for the value - not cheap, or cheapest but well explained as to what was going to be done. We also had a solar installation to remove, and Tom knew of a firm that could do this (which ended up being the same people the solar company recommended). It took almost 6 weeks to get the requisite approvals from the town thanks to the 'Rona, but once that was done, we made our down payment and then maybe only another 2 weeks to get everything ordered and on-site. The crew ended up having to strip the roof down which was an unexpected add-on but not egregious. (This actually helped to ensure that we were able to get the water damaged area completely taken care of later.) The crew brought a big dump trailer and tarped off all of my gardens around the house. Considering what came off the house (two layers of shingles, tarpaper, drip edges, flashing, nails, etc.) they did a pretty good job keeping stuff from getting everywhere. There were a couple of spots where it wasn't perfect but they took care of it. The team that did the roof was extremely polite and professional. They came to the house early, worked their butts off all day, and stayed late. They definitely understood the technical aspects of the roof system and ensured that the components were applied in the right order, using the correct methods. It was easy to see they took pride in what they were doing. The results were outstanding. First and foremost, no more leaks (there was a false alarm on this but more about that in a bit). Second, the job they did was professional and looks great. The small details were well taken care of. Third, I had no issues getting a hold of Tom, Alex, or the team working on the house. I always knew what was going on. This extended to after the job was done. About 6 weeks after this finished, it had rained heavily and I discovered some water damage to a bathroom ceiling. Naturally, I thought something was wrong with the roof. So I texted Tom and asked him about it. He said he would be right on it. Alex called me in 5 minutes and set up a time to come take a look. Long story short, it wasn't the roof but the way the original plumber did the vent. Fixing the roof just exposed the problem with the way the vent was installed. I would recommend Tom and TH for roofs without reservation.

I had the pleasure of working with a great handyman, Phillip. I was pleased with his knowledge, and…read moreskills. expertise, and work ethics. I am very happy with the outcome of the project which added value to my home. If you're looking for a reliable handyman, he's the guy!

From the owner: "Top-Notch Handyman Services at Your Doorstep!…read more Looking for skilled, reliable handymen who can tackle any project, big or small? Look no further! Our handyman business is your go-to for all your home repair and improvement needs. With a team of experts, we pride ourselves on quality workmanship, excellent customer service, and affordable rates. Your satisfaction is our priority. Let us make your home projects a breeze!

There is no one better than Jim. We had a hole in our roof that turned out to be three and storms…read morecoming in a couple of days. He fixed our leak promptly and with ease and taught us valuable information about the health and life of our roof. He is reliable, professional and incredibly educated in his craft. Beyond all of this, though, he is an exceptional human being. It felt like finding long lost family and instantly feeling taken care of. I would give Jim every project in our home if I could, and we recommend him to everyone we know. You'd be hard pressed to find anyone better, as a roofer and a person.

Jim was nothing short of amazing! We are first time home buyers and we were having some leaking…read moreissues. Jim was prompt, professional and friendly. He came over and assessed the problem. He sent pictures of the issue with the roof and where it was leaking. He fixed the problem on hand and checked in with us multiple times during a rain storm to ensure that his work was withstanding. He came back to assess the work and took more pictures to send to us so we could see what work he had done and also how it was effective in no longer leaking. He ensured us that we had another 10 years until the roof would need replacing! We will be using him for our new roof and any other issues!