Horrible customer service! I have used Silva for a total of three jobs (first was to install…read morekitchen cabinets when remodeling back in 2012, second was to refinish the cabinets they installed in 2012 and third was to install built in cabinets, wine racks and a buffet into our dining room. (I also had them install in my moms house and she had some headaches with Silva but that's a different review to be done later). When we did the original install back in 2012, we were impressed by the work. The cabinets were well made and looked great. We installed painted (white) cabinets and as you would expect over time the paint started to fade, chip etc out of usual wear and tear. Given normal wear and tear on painted cabinets, we asked if Silva could refinish these cabinets and they agreed. At the same time we asked them if they can install built in cabinets, wine racks and a buffet into our dining room. This is when their true customer service became apparent. When refinishing the kitchen cabinets it is necessary to take the cabinet doors off. Upon reinstalling the cabinet doors in our kitchen we noticed that some of the alignments were off, and some of the drawers didn't close properly. In addition, the newly installed bult in cabinets in our dining room had the same issue. The dining room cabinets are rarely used, so it definitely was NOT from our use but the installation. I did mention this to Ricardo and he said he would come out and adjust the cabinets. A long time passed and i guess we just forgot or didnt follow up. when it came to my mother installing new cabinets I recommended Silva (mistake). I mentioned to Ricardo that if he does my moms job, i finally want them to come out and adjust the cabinet doors which were mis aligned. Silva finally came out and did the adjustments. The day after Silva adjusted the cabinets, one of the plastic pieces on the slides for our utensil drawer broke. It was just bad luck. I called Silva immediately to inform them this mechanism was broken and our utensil drawer "locks up" when closed, causing a bit of a headache for the most used drawer in our kitchen. Almost 3 months passed and i called time and time again just asking if they can come fix this one piece. I mentioned it should be a quick fix as its one piece on one drawer. Well similar to their previous customer service, they NEVER got back to me. I called many times, asking for a date and when they finally gave me a date to come out they NO SHOWED. so i kept calling. they kept saying they are so busy and are not sure when they can come out. I told them it doesn't matter, just give me a date...any date...and stick to it. The receptionist said Ricardo will call me back....did he......NOPE! This morning i finally got ricardo on the phone, he immediately accused me of blaming their workers for "breaking my cabinets". Maybe I was so frustrated I spoke incorrectly so i tried telling Ricardo that I'm not blaming anyone that things happen but he just wouldn't listen. He went off on a rant about many things, speaking to me in an unprofessional way. Voices got elevated and at the same time we both yelled at each other. Ricardo went as far as dropping the F bomb when speaking to me, which i did in return. As a salesman myself, I don't think I have EVER cursed at a customer. You would think after a total of 4 jobs (including my mothers) I would be treated with more respect. The constant delays, no shows, lack of communication and other issues will drive me to NEVER use Silva again. In fact one of my friends when hearing this story this morning told me he needs to refinish his cabinets and wanted to ask me for a recommendation....I told him to stay away. Ricardo will be your best friend when trying to make a sale, but if you read other reviews this isn't the first time he flew off the handle. Its sad that after using Silva since 2012 this is the way I have been treated. bottom line, no one should be treated this way and I do not believe its customer service at all. Do yourself a favor and go elsewhere.

We are so thankful for the Silva Cabinetry. We had a challenging project that others refused to…read moretackle, namely squeezing some cabinetry into a small space with tight tolerances. The whole team did an exceptional job - from design and concept with Ricardo, to the 3 rounds of color matching, to the product and installation. They made it seem effortless, but took the time to make things right. Really just an exceptional experience.

I would not recommend this company to my worst enemy. Gallego's wife Veronica tried to deflect…read moreresponsibility for what appeared to be a piece of overpriced, used, marble that looked like it was repurposed after being removed from another residence. Gallegos is very unreliable. We will have to have their expensive piece of garbage, that was heavily scratched, and had multiple beverage rings etched on the surface as per an expert at stone restoration, replaced. When the stones were removed it was obvious the counter was black and the backsplash was gray. Gallegos seem to have very questionable business practices. Noticed they respond to negative feedback by criticizing the customer. Had they done their job well, no one would be complaining. Gallegos was given the opportunity to rectify their mistake. They sent a smug employee, allegedly to remove and polish the stone, he only wanted to photograph the hot mess, then got in the company truck and left. They used up their good will, I would not trust them in our home again!

So happy with your work Edy and team! We are so pleased with everything, you've accommodated us…read morethroughout the process! I know 3 people waiting to use you, your craftsmanship is wonderful! Thank you!

Estate Cabinetry (Rocco Matra) and Matra Building Corp (Anthony Matra)…read morewere contracted to design and install our new kitchen from new floor to ceiling. Estate Cabinetry supervised all parts of the operation ascertaining that all deliveries went smoothly, that our home was well protected from the work activity, and all components fit properly. The family operation may be described as highly professional, neat, catering to client needs, and attentive to the details. We were very pleased with our new kitchen. Both Estate Cabinetry and Matra Building are highly recommended and are five ***** star businesses.

I recently completed a kitchen remodeling project with Matra Construction Co. and Estate Cabinetry,…read morea father-son affiliation. This was my third kitchen remodeling (two at my current house, thirty-odd years apart), along with many other remodeling projects. The Matras was among the very best of the numerous home improvement contractors I have worked with over the years. The planning stage was with Rocco. At my home and at the Estate Cabinetry showroom in Croton, he made great suggestions for materials, designs and colors and was obliging when once-or-twice I changed my mind on a selection or found something I liked online. During the three-week construction period, Anthony was on the job almost every day and Rocco was there often. Both take an old-school pride in their craftsmanship. Their crew was meticulous and the job site was always left neat and clean at the end of the day. The Matras did the entire project: planning, demo, installation, electrical, plumbing, taping, and painting. The only sub-contracting was for the granite countertop, which they handled as well. It was convenient one-stop shopping. Another plus was that Anthony and Rocco were very easy to communicate with throughout the process, promptly responding to texts, calls, and e-mails. Estate Cabinetry and Matra Construction are first-rate home-improvement outfits and I give them the highest recommendation. PGS

I had a good experience with Gomez Stone Express! Fernando…read more( the owner) is very professional, they did a great job. I will hire them again if needed.

I put inquiries to build accent wall for fireplace, Fernando provided prompt quote and did…read moremeasurements next morning. They arranged installation a few days later, very efficient. The work completed with fantastic results and they cleaned up the site afterwards. Great team to work with.

North Jersey Countertops have been amazing from start to finish. Their customer service is top…read morenotch and their workmanship is absolutely amazing. This is seriously one of the best business I have ever dealt with. We are so happy with how everything came out.

I would just like to give a shout out to North Jersey countertops. After searching high and low for…read moreoutdoor countertop - that wasn't insanely over priced- I found North Jersey Countertops. The main point of contact was Marc and he was a dream to work with. He followed up- and even rejected a piece of stone that came In that he didn't think was up to his standards. In addition, and most importantly, I LOVE how the countertops came out- it was exactly what i was searching for. I feel like In these crazy times, it's hard to find someone who is honest, follows up, easy to work with and delivers In a timely manner. If you need a countertop, I encourage you to reach out, 201 474 0503. They are located In Ridgewood, off Rt 17.

We are beyond impressed with JCS Marble & Granite! When we realized our new cooktop wouldn't fit,…read morewe needed the granite cut to make it work. Tony and George came out the very next morning--on a Sunday, no less--and not only widened the opening but also repaired chips around our sink and sealed the countertop. Now it looks brand new! They took their time, carefully hung plastic to keep our kitchen clean, and did an outstanding job. We highly recommend them!

This is the second time we have used JCS Marble & Granite for a renovation. The granite…read morecountertops are beautiful. They are wonderful to work with and the installation was perfect. Fairly priced. We highly recommend JCS for your build/renovation.

Great, reliable, responsive family owned and operated marble company. They did a wonderful job in…read moremy fireplace.

Luis and his team are top notch! He had an excellent selection available at his shop and was able…read moreto measure and template quickly for our kitchen. The install was seamless and he and his crew of 5+ men were able to move and install our extremely long span L shaped counters with only one seam. He has the quickest turnaround time of all the fabricators I met with. Our quartzite looks fantastic. He even checked in months later to see how the counters were doing. He is extremely responsive and easy to work with. It is obvious how much pride he has in his work and product. Highly recommended!!!

Be sure to stop in at AGC. Great staff, very professional. Installation was on time, great…read moreinstallation crew.

We purchased our guest bathroom countertop through Affordable Granite & Cabinetry, and the entire…read moreexperience was excellent. From our first phone calls and a tour of their facility to the site visit for templating and the final installation, every team member was professional, courteous, and easy to work with. The installation itself was challenging, but their crew worked seamlessly with us and our contractor to ensure everything was done right--and the result is beautiful. We're so appreciative of the effort and care that went into making our project a success.

They are very responsive to customer requests and they are willing to accommodate considering their…read moreactive business. I like the quality of their work as well as their reasonable pricing. You should check them out for your home or business projects. They provide free proposals which is an awesome tool when looking for a company to do work.

From the owner: “We are dedicated to transforming homes and commercial…read morespaces with complete and customized renovation services. We offer free, no-obligation in-person estimates, always prioritizing your needs and vision. Our team, with a family approach, provides you with expert and professional advice, guaranteeing transparency and quality in each project. In these difficult times, we want to be your ally in revitalizing your living or working environment. Contact us at any time to schedule a meeting and explore the possibilities together. Visit our website for more information: jmrenovationandpaintinginc.com

My husband and I were very pleased with the quality of materials and the timely manner in which…read morethey were installed.

From the owner: Over 35 years as custom cabinet maker. Kitchen and bath installations across upstate New York…read more 5-star reviews on Thumbtack and Angi Leads/Home Advisor. Long track record of happy clients. I show up on time, communicate clearly, have an eye for detail and design, and am committed to making your vision become a reality