Shavonne was a help and magnetic personality! She was very informative and helpful with the card…read morereader and the amount and time differences between each load as well.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!

BEST in Jefferson City, MO…read more Updated for next 20 years! Cadillac of laundromats Has all the bells a. d whistles of modern day needs

Although fairly clean the quality of the machines leaves a lot to be desired. 25% weren't working…read moreand per the attendants own words she "didn't feel like messing with fixing them". the cost to ratio of how the machines work is horrible!! there is another laundromat across town with newer equipment for half the cost and is even cleaner!! Will not come back to this establishment. if you choose to use it bring $50 for two loads!

Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Service & great quality dry cleaning. I wish we had a French Laundry by us! I haven't found…read moreanything close to where we live. We are off WW - just west of Old Hawthorne.

Somebody gave me the brilliant idea to take the blankets from my king size bed to a laundromat to…read morewash, as every time I washed them at home my washer shook uncontrollably. Since I am a night owl, I looked for the laundromat with the latest, hours and this one was it, with the last load allowed in at 10:30 PM. When I walked in the smell of mold Was stronger than the smell of laundry, typically one of my favorite smells. To add to this there was standing water throughout the middle of the aisle. The water was brown. I thought twice but push through as I wanted to get the blankets washed. As I looked at the washers I saw obvious filth that had not been addressed in a long time. There was dirt and hair on the outside and crevice of the window and on top of the washer where soap and fabric softener are added. I had made it this far so I persevered, lysol in hand. When I opened the flap to add soap and fabric softener the sight is one that I will never be able to unsee. What must have been years of different soaps, liquid and powder, softeners and God knows what else was caked so thick that I could barely pour any soap in. The washers were fast but then I moved on to the dryer... Through the holes in the drum (I think that is what it is called) I could see dirt, lint, etc. I used the dryers and they dried fast. So.... I'm still seriously debating if I need to go to another laundry mat as there is something very unsettling about "cleaning" your blankets in a FILTHY machine followed by drying them, after they are clean, in a dirty dryer. I was not able to take pics because I was not taking my phone in this facility. There is a sign on the door that says their hours changed due to vandalism. Honestly, how can you tell this place was vandalized and how can you expect people to treat a facility with respect that looks like this. Smh. Shame on you Robinsons.

I went to this laundry to use the self serve laundry. I filled a machine and tried to start it. The…read moremachine did not start. The attendant stated she knew that machine and another were not working yet there was no out of order sign on them. I asked for a refund and she refused to return the money. I had started other machines so I moved down to a different machine. When I returned to the new machine it was Stopped prematurely the clothes were not wet yet the attendant still insisted that the machine had ran. And once again refused to return the money. They must go out of their way to hire rude attendants. I have used this place when I have a backup of laundry to catch me up. This is the first time I felt like they were there to scam me. I ended up taking my laundry elsewhere.

High quality cleaning and pressing. Nice, courteous employees. Good value compared to my dry…read morecleaner in St. Louis.

I took a suit jacket in for dry cleaning. It came back great. The staff is very helpful and…read morefriendly. It was just the right price. The hours on the website Are not correct. They close at 5, which I found out the hard way. Fortunately, one of the staff members went out of her way to help me pick up my jacket. She was a real lifesaver. Recommend

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

I have used this place for the last year. Great work and friendly service. Turnaround after a…read morecouple days. Ahead of the game when compared to local competitors.

Nothing but good.The staff is friendly. The drive-thru window is definitely a time-saver. The staff…read moreget to know you....they see you pull in the parking lot...and have your order ready before you even walk in the door. Seriously! They never lost any of my clothing and the prices are reasonable. The manager/owner frequently handles the counter and drive-thru window. Great small town business.

I've been here a couple of times to dry clean a suit and some of my husband's military garb. Since…read morethey did a good job on those items, I dropped off my wedding dress last week to be cleaned before the ceremony. It's a brocade dress with a big train and beadwork around the neck. It had some stains on the hem and spot at the waist. It wasn't super worried about getting these stains out, as I doubt anyone will be looking that closely, but I just wanted it freshened up and pressed. $85 for cleaning and pressing. One week. It looks like new! Very white, all the spots are gone, and I didn't see any beads missing. Then again, I didn't look very closely. I'll keep going here!

Hands down the WORST consumer experience of my life. Chaos…read more They lost my order (two suits and two shirts) last year in May 2024 and I had to follow up with them every week for until they found it in early July. Now, I made a mistake and didn't check closely that all my items were there. A year later, I discovered a unique shirt was missing. I called, hoping they might still have it, and knowing it was a long shot. Now, at this point, if they had just told me, "so sorry, there's nothing we can do," I wouldn't be writing this review. In my first call (and eerily, the next 3-4 calls, as if the first had never happened), they said it would have been donated after "several phone calls to come pick it up" -- phone calls I never received. The employees promised they'd call me back each time. That was late June. It's now August 15th. I've called them back every week since, with no apologies but plenty of promises from them. Each time I was told a manager would call me "right back". One employee said the owner might be able to cut me a check. I was never called. I had to call each time. Each time I had to tell my story from the beginning. I finally spoke with the owner today. She immediately started scolding me, saying if it's been over a year, there's nothing they can do. She immediately matched my level of upset and insisted I was LYING to her and that her employees would "never" mention writing a check because that's not their "policy". She also did not believe me when I told her about my experience in 2024 because her floor manager "doesn't remember it". After calling me a liar, the owner offered a $40 discount (a fraction of the shirt's cost, not to mention my time) of service. I have no interest in risking my garments with them again. She did not apologize. Not for losing my shirt or wasting my time, this time around or in 2024. They could have apologized and told me there was nothing they could do two months ago. Instead I got lead on with promises of a replacement and then and finally scolded, belittled, and called a liar by the owner. Absolutely outrageous. Chaos.

Deserves no stars. This place never called me back after I dropped hand made costumes off a month…read moreprior to Halloween. They said it might take a while for the stains, so I figured that was the issue. I finally got a call, my first call about it, in November/December and let them know I would be out of town until the next week, they said that was fine over the phone. I came to pick up my items and they told me they donated them because I had left them there over two weeks and refused to tell me where they donated them. I asked to speak to a manager and they wouldn't let me, said they would write down my number and they never got back to me and wouldn't answer the phone. Worst experience I've ever had with dry cleaning. These people are horrible human beings.