Excellent sales and processing service at the site, but the title agent service is much less…read moresatisfying. It took 8 days to get a copy of the title. Paid cash for a truck on Tuesday 5 December My agent did not get an emailed copy until Wednesday, 13 December. The state of the company this truck is leased to requires a title, not a title application. So the truck and driver sat idle for more than a week waiting for their slow and cumbersome title process to creep along at glacial speed. Governments work faster. If you need a title when you buy a truck, try some place else. If you don't need a title when you buy a truck, I recommend it. Tim Hines Vandalay Intermodal, LLC

From the owner: I-10 Truck Center, Inc. is owned and operated by the same owners at I-20 Truck Sales in Leeds…read moreAlabama. 20 plus years in the industry selling used heavy duty trucks, trailers, etc. I-10 Truck Center has an unlimited amount of Used and New parts in the Parts Center. Come by and say hello and visit our beautiful new building and site with great deals on Trucks and Trailers!

Another truck repair incorrectly installed a ride height valve in my motor home. On a Sunday!…read moreEmpire got me in as soon as they could, reset the valve and got me back on the road. This is a company I will use again and I would recommend to anyone!

From the owner: We're proud to offer a large selection of pre-owned, quality, heavy-duty trucks, but we don't stop…read morethere. Empire also offers excellent support for your new, used, rental, or leased trucks through our well-stocked parts department. Our knowledgeable service staff is standing by to help you every step of the way. When you think of support, think of Empire Truck Sales.

Vert helpfull and cheep would highly recommind great guys will be back ypu want be disappointedread more

We sent a driver by this shop on 8/2/24 after calling ahead to discuss the issue. When the driver…read morearrived, the "boss" sent word they did not have time to look at the trailer and offered no other explanation. Extremely poor customer service and their word is evidently not their bond. Will not be recommending this company to anyone.

They take care of my entire fleet. Almost always get it done on the same day. Very good service…read more If you're looking to buy a truck, talk to chili. He's the man

I cannot speak for Ward as a whole, but the Tallahassee location is below par. They replaced our…read moreradiator (in our International), ONLY after we had to drive 5 hours to pick up the part ourselves! Two months later the radiator is leaking again. The dealership we took it too in WY explained to us, and took pictures, that the previously installed radiator was not done adequately. Loose, rusted, broken bolts were left on the mount, causing the damage. We called the Tallahassee dealership, because of negligence it was not covered under the warranty. The service managers response was "well that's not what it was brought in for ". I mean seriously, why would anyone put on a new radiator and not even mention that the mount needed to be replaced!?! The service manager was belligerent, and anytime we tried to explain our situation OR when the service manager in the WY store tried to explain, the Tallahassee service manager would speak abruptly, loudly and simply cut us off. Terrible customer support.