I live in Texas. I was on a weekend Girl's Trip with 2 friends. While driving on the 75, my car…read morelost power steering and a bunch of lights came on in my car. I pulled over into a Circle K parking lot. I called Geico and was given some numbers to call. GT's had better deals than the rest. I was told it would be 30 minutes to get to me. Robert (the man driving the wrecker) was there in less than 10 minutes. I was crying because I just knew it was going to be an expensive fix. Robert kept asking if I was ok. He was very kind. He hooked up my car and we all drove to the Walmart on Norman. During our ride we mentioned where we were headed. Robert told us we were 45 miles out of our way. We missed our turn. Had we not said anything, we wouldn't have known and kept driving the wrong way!! Once we got to Walmart, Robert gave us easy directions on how to get back to the 10. Thank you Robert for your kindness and help. I am forever grateful.

My husband and I were pulling a trailer from Jacksonville, Fl to Jackson, Ga. when the water pump…read moreblew up near Valdosta. We had 3 dogs with us. Luckily, we called GT's. We could not have asked for better service from the towing to the repair. Everyone we encountered was extremely nice not only to us but to our dogs as well. The mechanic stayed after hours to get us back on the road. They are very reasonably priced to go along with their great service.

broke down on 41 and William came and rescued me. What a great job he did. I really appreciate…read moreMr. William for helping change my tire. very professional and did a great job.

Broke down on the way through and they fit us in and got us fix pretty quick! A+ would recommend!read more

horrible, called and asked lady her eta. lied to me and got upset and canceled my tow. the worst…read morecustomer service ever. will never recommend this service tow.

My mom got her car towed to this place and when she called to ask what she needed the owner who is…read morea woman said she had to send her documents via text or email and that she couldn't just show up with the documents. We were very hesitant to do that due to someone having delicate information, but she literally offered no other choice and it was basically do it or don't get your car out of the tow yard. Obviously looking at the reviews everyone feels the same about this place and hopefully you're not the unlucky few to get towed by this place (police call tow). It was also $250 to get her car to tow and I've never paid more than a 150 and I'm from Gainesville.

Friday night at about 6pm. Showed up to pickup location in under an hour. Very polite and…read moreprofessional. Did not offer military discount. Operator answered my call promptly and was exceptionally pleasing to speak to. Also for a 15 minute drive to the drop off I was charged $127.50. A reasonable price in my experience.

From the owner: Sidney Rigdon Towing & Recovery is a locally owned and operated towing company that you can trust…read morewith all of your roadside assistance needs. When a customer chooses us, they can be assured that they will receive fair pricing and efficient service provided by an honest, dedicated and local towing company, because we know our reputation depends on it. A few of our popular services include towing services, roadside assistance, and automotive lockout. Other specialties include: Tow Truck Company Valdosta, GA 31601 Car Towing Valdosta, GA 31601 Tow Truck Wrecker Service Valdosta, GA 31601 24 Hour Towing Valdosta, GA 31601 Our service is unique in that we manage to maintain competitive and affordable pricing while providing five-star customer service. Here at Sidney Rigdon Towing & Recovery, we take pride in the quality of our work as well as our commitment to deliver outstanding results. Be sure to give us a call today if you are in need of emergency towing, breakdown recovery, and roadside tire service.

Took good care of us at a reasonable price got to us as quick as they could help us out when we…read morewhere in a jam

Tow truck driver damaged my car's back door and bent my frame under back door now my back door will…read morenot open. Their commercial liability insurance will fix the damages but car will be in shop for a week.It don't cover for rental car so I will miss week of work cause my car will be have to be fixed.I would not recommend their Unprofessional service to anyone.

Lee with L&E roadside assistance was such a blessing! I had a serious car issue while passing…read morethrough Valdosta to Orlando. Lee was quick to help and got my car back on the road asap! I couldn't recommend him more!

From the owner: I provide roadside assistance for tire change ,plug tire, replace battery, jumpstart, and lock-…read moreout, Towing

1000 miles from home and stupidly put non-ethanol gasoline into my diesel truck. They got us in,…read moredrained, dropped, thoroughly cleaned and reinstalled tank for$600 all in as we waited. Not the most public friendly location, but if you need can-do repairs, they did the job for us

charged me for the samething twice, will never go back. Nasty and bad service!! Bathroom nasty wait…read moretime was 8 hours for a hour job!!

Horrible company. Charged us 2 travel fees to fix a flat. They knew tire size ahead of time, but…read moredidn't bring a tube, so charged us for their guy being incompetent. Then charged us 2.5 hrs to fix a flat. Then told the guy to ride the clock until we paid the bill with a credit card, then charged us ANOTHER hour of labor. Giant unethical crooks. We spend about $40k on tires and repairs a year. Guess who won't get any of that business

I brought both my truck and RV in for service. While there were multiple issues including…read moreunauthorized charges and a significant price discrepancy, my primary concern is that this shop sent my family down the road in an RV with dangerously weak trailer brakes due to incomplete work. The original quote was $3,000. The final bill was over $5,000. While I understood a ~$350 increase for upgraded RV tires (load range E vs G), the remaining ~$1,850 in additional charges was never discussed or approved. On my truck, I agreed to brake replacement and an inspection. When my wife picked it up, she was told I had also authorized an oil change, fuel filter, and engine oil filter replacement. I had not. We had recently had all of that done and were nowhere near due for it again. Those charges were added without my consent. For the RV (leaf spring replacement, bearing repack, and new tires), we specifically scheduled in advance so that the shop could complete the job in one day as they promised. When we picked up the RV, the trailer brakes were dangerously weak. I alerted the employees before we even left the lot, but was told to test them on the road and that they would likely improve. They didn't. As it was already past business hours, I decided to call first thing the next morning. The owner sent the same workers to my location, but they only inspected one brake, then left without finishing or notifying us even though my wife was outside the entire time. The owner became defensive, incorrectly insisted that checking one brake was enough to diagnose all of them, and stated he couldn't spare his workers to return. I was left to perform the diagnostic troubleshooting myself and confirmed that the brakes had not been properly adjusted after the hub service, a standard required step explicitly listed on my invoice as part of the job. The owner never returned my follow-up calls. The safety of my family was put at risk due to incomplete work. Use this shop with caution.