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    DIYPatio

    5.0 (1 review)
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    9 hours

    Response rate

    100%

    Services - DIYPatio

    Patio cover repair

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    3 years ago

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    Amie H.

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    Ask the Community - DIYPatio

    Are these patios only aluminum?

    Yes, we only sell/install Aluminum patio covers

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    New Image Patio Covers

    New Image Patio Covers

    4.3
    (52 reviews)

    I really wanted to leave these guys a good review, but unfortunately, my experience has been…read moredisappointing. Parker seems to commit to jobs that either he is unable to finish properly or may not have the experience to complete correctly. I hired them to build a pool equipment wall with a gate, but there were several issues with the installation. The piece mounted to the brick wall was left loose, and the gate hinges were installed incorrectly. The patio cover itself was installed well, and I was happy with that portion of the work. However, tile around the base was damaged during the installation. I was told it would be repaired, but months later, it still has not been fixed. They also installed a sheer descent water feature. They had difficulty completing that portion of the project properly, and the overall execution felt amateur. The water pipe for the sheer descent is still visible and needs to be covered with additional Alumawood to properly finish the installation. Communication and follow-through have also been a major issue. I have had to constantly reach out to Parker myself for updates rather than being kept informed. On multiple occasions, he told me he would come out to address the outstanding work and then simply did not show up. After months of waiting, there are still items that have not been completed. Parker was hired through USTurf, another company I have unfortunately had issues with during this project. I genuinely wanted to have a positive experience with both companies, and I have been extremely patient and given them plenty of opportunities to make things right. I understand that issues can come up on a project, but it is not acceptable for relatively simple repairs and unfinished items to drag on for months, especially when appointments are made and then missed without follow-through. As of the time I am writing this review, the work is still not fully completed and the outstanding issues have not been resolved. Based on my experience, the biggest concerns have been workmanship on certain parts of the project, communication, and ultimately following through on commitments.

    Parker came out gave me a very competitive quote and everything came out great .. I would recommend…read morenew image patio covers to anyone looking for some type of shading structure in their yard

    Excellence Awning Service

    Excellence Awning Service

    4.9
    (10 reviews)

    I'm very particular when it comes to fabric and color, and Excellence Awning was fantastic to work…read morewith throughout that process. They were patient, knowledgeable, and genuinely helpful in guiding me through different fabric and color options to find the right fit for my space. Their recommendations turned out to be spot on. The final result looked even better than I expected and complements the home beautifully. On top of that, the pricing was very good, especially considering the quality of the materials and workmanship. Overall, I'm extremely happy with the awning and the experience. Excellence Awning made the process easy and delivered a result that exceeded my expectations. Highly recommended

    I've had an excellent experience with Excellence Awning from start to finish. I first had my awning…read moreinstalled about five years ago, and at the time they were very reasonably priced and provided great service and workmanship. Recently, the fabric was damaged due to extremely high winds. When I reached out to them again, what truly stood out was their responsiveness. Unlike many vendors who stop caring after the initial installation, Excellence Awning answered right away and came out promptly to assess the issue. They were honest, efficient, and solutions-oriented. Instead of pushing an unnecessary full replacement, they clearly explained my options, either replacing just one panel of the awning or choosing to replace the entire awning and recommended the most cost-effective solution. That level of transparency is rare. On top of that, they even helped fix a switch issue related to a GFI outlet while they were there, which went above and beyond what I expected. Overall, Excellence Awning is professional, responsive, fairly priced, and stands behind their work years later. I highly recommend them and would absolutely use them again.

    DIYPatio - patiocoverings - Updated August 2026

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