I really wanted to leave these guys a good review, but unfortunately, my experience has been disappointing. Parker seems to commit to jobs that either he is unable to finish properly or may not have the experience to complete correctly. I hired them to build a pool equipment wall with a gate, but there were several issues with the installation. The piece mounted to the brick wall was left loose, and the gate hinges were installed incorrectly. The patio cover itself was installed well, and I was happy with that portion of the work. However, tile around the base was damaged during the installation. I was told it would be repaired, but months later, it still has not been fixed. They also installed a sheer descent water feature. They had difficulty completing that portion of the project properly, and the overall execution felt amateur. The water pipe for the sheer descent is still visible and needs to be covered with additional Alumawood to properly finish the installation. Communication and follow-through have also been a major issue. I have had to constantly reach out to Parker myself for updates rather than being kept informed. On multiple occasions, he told me he would come out to address the outstanding work and then simply did not show up. After months of waiting, there are still items that have not been completed. Parker was hired through USTurf, another company I have unfortunately had issues with during this project. I genuinely wanted to have a positive experience with both companies, and I have been extremely patient and given them plenty of opportunities to make things right. I understand that issues can come up on a project, but it is not acceptable for relatively simple repairs and unfinished items to drag on for months, especially when appointments are made and then missed without follow-through. As of the time I am writing this review, the work is still not fully completed and the outstanding issues have not been resolved. Based on my experience, the biggest concerns have been workmanship on certain parts of the project, communication, and ultimately following through on commitments. read more

New Image Patio Covers - Unfinished TV wall outlet - Patio Coverings Near Me

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Parker came out gave me a very competitive quote and everything came out great .. I would recommend new image patio covers to anyone looking for some type of shading structure in their yard read more

New Image Patio Covers - Insulated patio cover - Patio Coverings Near Me

Parker and his crew were really great. Provided great communication and service. Definitely recommend them. read more

New Image Patio Covers - Patio Coverings Near Me

fantastic in every Way. you can trust Parker to deliver on EVERY detail. not 99% BUT 100%. thank you. read more

New Image Patio Covers - Patio Coverings Near Me

While installing my patio cover they broke 3 roof tiles. I was told that later that week they would replace them. About a week later I called them and they said that they had the tiles and that they would be out later that week. That was several YEARS ago and they haven't showed up. It cost me $300 to get the tiles replaced. Not very good business practice !!!!!!!!!!!!!!!!! Frank Atkinson read more

We wanted to get the most out of our backyard but the hot summers and cold winters made it difficult, so we decided it was time to get a patio cover and use our backyard year round. New Image Patio Covers was one of a few companies that responded. What separated them from the other companies was their prompt responses and excellent communication throughout the entire process. I was in touch with Parker from start to finish. We agreed on a date to meet for the initial quote and he made it to our appointment window promptly. We didn't even consider shopping with the other companies. Once we agreed to move forward, he sent us the contract same day and we signed it promptly. His team came the day that we agreed to and they finished the project promptly and did an excellent job. We are happy with the results and looking forward to using our patio. Thanks Parker and everyone at New Image Patio Covers for making the process easy and following through! read more

New Image Patio Covers - Patio Coverings Near Me

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We can finally make the most of the backyard. I finally had enough of the sun "eating up" umbrellas and furniture! We can now sit in comfort! Parker was communicative, the work was done fast, and beautifully! Definitely recommended. read more

New Image Patio Covers - Patio Coverings Near Me

I was working with Parker new image patio covers, he is very slow to respond to questions or does not answer at all. Eventually, I managed to schedule an appointment with him or someone from his office. No one ever showed up to speak with me about my awning and take measurements nor did they bother to call me to try and reschedule or apologize for not coming out at all, this company really looks like it might be a scam use extreme caution, or avoid them at all cost. read more

Weird..., zero communication after Parker came out and gave us a quote. Actually, I had to send a follow up message on Yelp to get my quote. He had said that he'd email it the day of and he never did. I replied to him asking what were the next steps, I was ready to pay a deposit, and never heard back. ‍ Saw a couple other reviews where this happened. I would change this review if they had had any form of communication with me whatsoever. I ended up finding another patio company that will do the same job for almost $2k less so I guess it worked out. read more

Parker and his crew were AMAZING from start to finish. They worked with my schedule and they worked fast and efficient. They were also kind and respectful. For the quality of work it was above and beyond the price I paid. The patio cover they installed is beautiful. I highly recommend this company. I cannot wait for it to rain so I can sit outside under my new patio cover and enjoy the rain. read more

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In this downtrending economy (we're in) it's really important to maintain a good relationship with your clients/customers because what separates a good company from an outstanding one is trust and no one wants to deal with a company you can't trust. Good communication, quality craftsmanship, competitive rates and good after sales support is what makes a company outstanding but I experienced none of these with New Image Patio Covers because no one bothered to show up for my initial appointment. My experience with them reflects the reviewer Jeff W. left just 9 days ago on Yelp. It's bound to happen sooner or later, but I have to say that New Image Patio Covers is my first "no-show" appointment. No one bothered to show up for an initial consultation/estimate. So, I can't really talk about how the quality of the work when you can't even show up. But I can say this: about four days ago on Mon, Oct 10. I called up their office on a Monday morning at 11:40am and spoke with a representative about having someone come out to give me an estimate. The girl sounded professional and nice enough. When I asked, when is the soonest appointment available they told me Friday which is four days after the initial phone call and during the conversation, by the tone of her voice, they sounded like they were extremely busy so I booked the appointment for Friday, but no one one bothered to show up! I tried calling the office at around 1:30 PM on the day of my appointment but since my appointment window was between 12pm and 2pm, but all I got was a recording and I left a message. I'm really glad that there are other reviewers who had good experiences with this company and got a great patio cover but unfortunately I had the bad luck of no one showing up. This really speaks volumes about the way a company is managed and how staff is run for whatever the reason. I really wanted to see for myself the absolutely great reviews that earned this company 4-1/2 stars and the amazing photos of their work but I can't since they can't even honor an appointment. So can you trust New Image Patio Covers? Well, if one if their staff members actually showed up or in the case of an emergency they called and told me they needed to reschedule it would have been understandable but none of these scenarios ever happened, and I rarely write negative reviews nor do I like writing them. There are far too many companies out there that don't care about any of their clients/customers, is New Image Patio Covers one them? I can't answer that question but I can say (based off of this initial experience) I didn't have a positive one. The communication level for this appointment was extremely poor, no one called me the day prior to confirm (though not necessary but assuring of a company's commitment for follow-through) no one showed and no-one was available to answer the phone the day of my appointment, for these reasons I can not recommend this company as first impressions are one the most important tell-tale signs of a company's follow-through. read more

What a wonderful experience to engage with this family-owned business. Highly recommend to anyone looking for an honest, reliable and knowledgeable team to provide an enjoyable outdoor space. read more

New Image did a fantastic job on our patio cover! We are extremely happy with how it all turned out (photos attached). Parker and his team were very knowledgeable and friendly. Plus, installation was super quick. They even provided us with the screws to use for our patio lights and additional paint in case we needed to touch up anything over time. Well-deserved five star review! read more

New Image Patio Covers - Patio Coverings Near Me

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We contacted 2 other companies first who have a lot more reviews because we just got off having a horrible experience with a pool being built and that left us a little gun shy. I'm so glad we decided to get a 3rd quote from New Image Patio Covers. Their price, turnaround time and workmanship were excellent! We absolutely love our new cover! I definitely recommend giving these guys a chance. read more

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I am absolutely impressed by Parker and his crew. After waiting over 6 months and excuses by another company that did my landscape in which he also promised a patio cover, I decided to call New Image Patio. Parker did a visit, gave me an affordable quote, helped with HOA paperwork, set a date, and within 3 weeks I got my beautiful patio cover. Crew was very professional, clean, considerate, and did an awesome job! (Photo is a before and after). read more

New Image Patio Covers - 12x20 new patio - Patio Coverings Near Me

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Smooth transactions from in person estimate to installation. Parker helped me with the HOA paperworks and gave a Military discount. Installers are very professional and explained the details of the job. Highly recommended. read more

New Image Patio Covers - Patio Coverings Near Me

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We hired New Image Patio to put a patio cover and they did a great job! The team came on time and finished their work without any issues. They came highly recommended and I now I know why! I definitely recommend them for patio work in Las Vegas Metro Area. read more

HIGHLY RECOMMEND!!!! Extremely impressed with the quality of this company. Parker was so knowledgeable and helpful getting me setup from start to finish. Epic deal and NO cut corners from his team which is hard to find these days! If you want good quality work and great customer service, talk to Parker with New Image Patio Covers! 702-533-9188 read more

New Image Patio Covers - New Image Patio Covers - Patio Coverings Near Me

Obsessed with my new patio cover! Contacted multiple businesses on Yelp for estimates and Parker responded timely and offered to come out for a free estimate. He was so professional and I didn't feel pressured at all. The whole process from estimate to completion took less than 1.5 weeks. Lance the installer was so friendly and made sure they cleaned up after themselves and even closed up my backyard for me. Highly recommend these guys! read more

Brandon and his team (Corey & Lance) did an amazing job on my patio cover! I'm so happy I found this company on yelp. I'm a property manager/realtor and I will be using this company for every property! read more

New Image Patio Covers - Before - Patio Coverings Near Me

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Requesting a quote and Parker gave a quote. While I'm already decided to hire this company and asked Parker to come over for signing of contract he magically added $1200 more. Asking him why the price increased . He won't reply my message and ghosted me. He is not reliable. He didn't honor the first quote. I don't recommend this company. Seek a better company that values the client and has integrity. Save yourself from hassle. To the owner of the company trained your staff to be honest. Or if your the owner/salesman shame on you. Zero star for you. Lucky, there's no zero star here. read more

I just had new image finish up my patio cover. Parker came out and he give me options to get the most of what I was looking for. They price was cheaper than others but the work did not reflect that. It took awhile for my HOA to approve and they were ready way before. Very professional and responsive. Highly recommended. read more

New Image Patio Covers - The patio cover - Patio Coverings Near Me

I cannot say enough good things about Parker and his team! Not only did this company provide me with the lowest cost right off the bat (no haggling required) and efficient timing on getting my cover built, they answered all my questions and provided me more information than I even required. I have already spread the word to my neighbors in need of a patio cover company before the 2023 Las Vegas sun hits this summer! Thank you again Parker for the beautiful patio cover - my family and I will definitely enjoy it! read more

New Image Patio Covers - Backyard patio covers - Patio Coverings Near Me

We loved doing business with New Image Patio Covers. Our initial consultation was great. Parker, was extremely kind and patient and took the time to ensure he would provide us with a design that would meet our needs. Installation was quick and the crew was incredibly friendly. Would definitely recommend and will be doing business with them again soon! read more

New Image Patio Covers - Master patio cover - Patio Coverings Near Me

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We had a patio reduction done on our existing patio. This company is very professional very competitive. Brandon is top notch craftsman when it comes to his work. We will continue to use this company for any future projects we highly recommend this company. read more

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We got three quotes and went with New Image. Parker asked a lot of questions to ensure he understand exactly what we wanted and was really helpful with design suggestions. He was very professional and provided an HOA design document. The price was fair and it was installed within a week of HOA approval. We love the installed patio cover - it is exactly what we wanted! read more

I did a carport in my driveway with them. The quote offered by them was a lot better than many others out there. With many colors and style options to choose. Very responsive and professional every time I reach them. They take care of the city permits too. On the installation day I noticed they were very thorough with the details and they did an amazing job. I recommend them to everyone. read more

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Well not sure why they came to my house to look at the job. Supposed to get a quote and nothing. Crickets. I would change this review if they had any form of communication with me whatsoever. Not that hard to write back and say hey this jobs a little too much for us we don't think we can help, or just about anything would be nice. read more

Parker did a great job with prompt visit for quote, answering questions we chad concerning the conversions of our lattice covering to full covering, and helped get the documentation together for the HOA. The only really delay was with our HOA, not with the team from New Image Patios covers. Really appreciated all the attention, including dropping off some plugs for our supports, which they hadn't even installed. read more

My husband and I are very pleased with our new patio cover. Parker was excellent he provided great customer service and answered all our questions. I called to get info they were out within the next day or so to do estimate. The price are very reasonable. We had our patio installed with in 2 weeks. They were amazing!! Would highly recommend them for your new patio read more

I am so happy with my experience with New Image Patio. Brandon was who I was in contact during our estimate, order and install process. He is professional and a good communicator. He made himself available to answer all our questions and had gone above and beyond to make sure that every detail of our finished product meets his standards and ours. I received three in person estimates for our patio cover. New Image Patio had the best price by far and I could tell after meeting with Brandon that he was an honest business owner. read more

New Image Patio Covers - Color: Desert sand - Patio Coverings Near Me

Parker and team were great from beginning to end. Patio looks great, no mess left behind, pricing was right where I need it to be. I would have no issue recommending them to friends or family. read more

Parker and his team did a magnificent job! The covered patio was installed in the estimated time frame and when the job was completed, it looked fantastic. I would highly recommend using them for your covered patio install. read more

I highly recommend new image patio covers they do excellent work. They have great prices and are also very reliable and trustworthy.

it did take a little bit longer for Parker to give me a quote , but once I agree to hire him , from that moment everything went smooth . Happy with their work . read more

Exactly what I wanted. Parker and his crew that did a fantastic job, extremely professional. I had procrastinated a decade in getting cover done, very glad I went with Parker, price was right on target. I will definitely enjoy this summer. read more

I had some repairs needed on my current patio cover and I was discouraged by the response I was getting from other businesses. Parker was my last quote for repair and I'm so glad I waited. He was professional, courteous, and knowledgable. I knew right away he was the way to go. Quick response time and did an amazing job fixing my cover. Went above and beyond. I'm so grateful to Parker and his team! No hesitation, I would recommend and have them return for any future work. 100% read more

AVOID this company! Not sure what is going on with these guys, but something is definitely wrong. The worst at getting back to you (text, email, phone - doesn't matter) Even after having a signed contract and 2 commitments on getting the patio cover job done, NOTHING!!! Excuses, more excuses, crickets...... I had a timeline to get the job done and commitments and they totally dropped the ball. This is NOT the way to run a business ( I've been a businessman for over 50 years and I know good business practices). So now I've lost 4 weeks of time that could have gotten the job done with a good company. read more

Parker came to our home 2 weeks ago and our patio cover, which we love, was installed yesterday. New Image beat the prices from numerous other competitors. They do a great job and I would definitely recommend. read more

Patio cover looks very nice. Workmanship is excellent. People that installed it were very good workers. I would recommend them with 5 star rating. read more