Dr Frank is amazing! The BEST!…read moreHe is patient, and listens to your concerns. His office staff is very kind, helpful and goes out of their way to help you pick out the Best eye care for you.

The first time I came here I had a referral to see Dr. Tran who then referred me to a different…read morespecialist. When I was having a similar issue as before and needed to update my prescription I booked an appointment for Dr. Tran because the specialist had since retired. When I went to my appointment I did not get Dr. Tran and instead got a different Dr who was not only dismissive of my concerns, but also patronizing toward me. They bill heavy too even with great insurance. The front desk was nice but that's the extent of it. I like Dr. Tran but I won't be going back.

Specifically, I want to mention the lady who helped me near the end of my appointment. She was the…read moreone who helped me select my prescription glasses and did all the fitting. She was so gentle and sweet with such a professional disposition. I've been going to this eye doctor for years and they always hire so well!

I have been seeing Dr. NYbor for a number of years . I am sad to say he has retired but I just had…read moremy yearly eye exam and it was a positive experience . I saw Dr. Lam and she was very thorough .She Did good job explaining everything to me . She also did a good job listening to me . The optical sales department is also very good . Both technicians have been there a long time and are very skilled at what they do . This clinic is doing a good job making visits save for its clients .

The staff was very friendly and professional. They did not try to push me into getting new…read moreglasses, which I have experienced at other eye clinics. I saw Dr. Musick and she was great! She was thorough, professional and cordial. Highly recommend.

Yeah, no. I came here a few times for eye exams when I still lived in Eagle River. The exam was…read morevery uncomfortable as the optometrist is clearly a smoker and attempts to cover the odor by chewing gum WHILE he's doing your exam. Having someone in your face with cigarette breath and chomping on gum is not a pleasant experience. Besides that, the clinic is very small and the glasses selection is very limited. Customer service was okay. I probably received the best service from the guy who adjusted my frames. Skip this place and find another eye clinic in Eagle River, or go somewhere in Anchorage if you can.

If you don't have time to read this whole review, just remember this: go to Ursa over any other…read moreeyeglass store. They genuinely care, they go above and beyond to make sure you leave happy, and if you're a dog lover, you'll adore their sweet shop pup, Juniper. You won't regret visiting! Now for the backstory: This morning, my glasses broke in half on one side. With my horrendous eyesight, I literally cannot function without glasses. I'm visiting from out of state and, of course, I forgot to pack my backup pair. Total nightmare. I almost went to LensCrafters since I know they do repairs, but I decided last-minute to support local and try Ursa because of their great reviews. BEST. DECISION. EVER. The moment I walked in, I was greeted by Juniper, their adorable four-legged mascot, and instantly felt at ease. Nancy, Julie, and Jamie were all incredibly kind, patient, and welcoming. They somehow managed to find a pair of donated designer frames that perfectly fit my existing lenses. Julie even said it's almost unheard of for that to happen--but lucky me, it did! The new frames were gorgeous (and easily three times more expensive than the online pair I had before), and I walked out not just with "fixed" glasses but with a major upgrade. The customer service was absolutely phenomenal, Juniper stole my heart, and the cherry on top was leaving with a beautiful pair of frames that I never would've expected to get that day--especially for free. I've been wearing glasses for over 20 years and have been to countless optical shops, but Ursa blows them all out of the water. They turned what could have been a catastrophic situation into a positive, even memorable experience. My biggest lesson: never travel without a backup pair--but if you do and you're anywhere near Ursa, you'll be in the best hands possible. Thank you, Ursa, Nancy, Julie, Jamie, and of course, Juniper!

Had eye appointment and was pleased. Quiet, efficient and functional. Didn't have to get eyes…read moredilated as doc stated he could easily see they were healthy. Large selection of frames.

I've always been happy with Dr. Crawford, confident he was skilled in his profession. His…read moreassistant this year (I've never seen the same assistant twice) was great. Dr. Crawford is the reason I let my concerns about the rest of the staff slide for many years. This time around, the staff were more condescending, and dismissive then before, and I no longer want to put up with it.

P.S. In reference to Yelper Elite Toni's latest review on Makar. Just a side note regarding…read moreAccurate Vision: There are no hidden costs here at all, with the billing. During the pre-exam procedure, permission is asked for one particular test; cost approx. 30 dollars out of pocket. And even though I always decline, I appreciate the heads up. I started out as a patient with this clinic when their location was on Northern Lights Blvd., years ago. Then, it was rather like visiting someone's cozy home and provided the Alaskan memories of days gone by. Present day, Accurate Vision is more streamlined, and I'm not sure the word clinic jives up anymore, but no matter. Look for Urgent Care as a prompt to this place's building location which will be on your right while heading North on Minnesota Drive (toward downtown). Enter around the back of the building, and take the elevator which is just inside the door. Dr. Kyle Smith comes recommended in my book. He hasn't steered me wrong (as I have experienced with other eye doctors) thus providing thorough exams and correct prescriptions. His manner is upbeat, kind and professional. I am not too thrilled with the front desk service here, as there is an omnipresent thread of tension, and I don't know why. Also, the service provided with follow up texts after having set up an appointment, definitely needs some polish. I received 4 texts stating that I needed to fill out paperwork. Okay, but one method offered was to be done via a link, on my phone, which didn't work. I texted back that I prefer actual paper in person, and was given the response of yes, that will be fine when I come in. Come to find out, I didn't have to fill out any paperwork at all. (Alrighty then!) I came in for an eye exam 3 days before Christmas. This was not such a great idea on my part. I was burned out and so was the doc. (And most likely for entirely different reasons!) Having done some research, the cost for glasses here are definitely on the high side, so being able to take my script and go, is a big plus re: my budget. As much as I would love to try the glasses here, (and having insurance definitely helps) my wallet is still speaking otherwise! Having been to SO many eye clinics in my lifetime, Accurate Vision has been one of the best for me, if only because of Dr. Kyle Smith.

I had a great experience the first time I went. Great exam and doctor. However, it is nearly…read moreimpossible to set up an appointment through the phone. I have called from May-July through different days and times and front desk never answers. I cannot even cancel my appointment because of no answer. They have left me numerous voicemails as well and whenever I call back it is back to normal answers constantly. It is like a goose chase. I am disappointed because I actually enjoyed my service, but having to call multiple times and crossing your fingers they answer is terrible. Also, the tone of front desk was not that friendly either when they finally answered...

My husband was having severe eye pain starting around 5am. I quickly went on our insurance sight to…read morefind an eye doctor in network. Makar was the one that opened the earliest at 8am. We showed up at 8am on the dot and they were able to squeeze him in by 8:10. The doctor was very friendly and helped us solve the issue. Very friendly staff. Able to accommodate "triage" patients with no appointment with a friendly face.

Easy Convenient Professional Courteous and Prompt…read more Great convenient vision office for Hillside residents. Very quick service. So far so good.

I'd give them a zero if I could. Went in for my 9am appointment only to be told it had been…read morecancelled because I hadn't confirmed. I had been swallowed up by a work issue all week and my wife had Covid so was tending to her when I had free moment. You know, we all have lives and from time to time our lives get very busy. Simply didn't have time to meet their pathological need to know I was going to show up. An appointment is an appointment. I said I would show up and I did on the dot. Won't be going back to Dr. Eberle.

The customer service is superb. I have been wearing classes and contact lenses for decades, but Dr…read more Lam shared many of her insights and observations with me about optics, fitting contact lenses and asked me many questions about my vision which allowed her to create a first-class prescription for both my contact lens and eyeglass prescription needs. The front office staff was very helpful in arranging my appointment and in contacting my insurance company regarding policy coverage. When I arrived for my visit everything had been taken care of. There was nothing for me to worry about. While I was at the clinic I noticed that there are many satisfied patients who return to Anchorage Opticians for their optical care needs. That made me feel very special. All in all, I was very pleased with the care I received from Anchorage Opticians. I will use this company again for my vision care needs.