I asked for two strands twist as my style. She asked me if I wanted two or three strands and I clarified again that I wanted two strands. Upon completion of the style I noticed that I had three and four strands all throughout my head. In addition they were poorly done and the parts look terrible. I have been to her before and she did it correctly so I'm not sure why she decided to do this to me, I have been a loyal customer. Upon reaching out I was told " I'm not comin bk tn as far as a refund take that up with Gg." And then was told I could only get $25 as a refund when my full service was $100. I am genuinely hurt because this is the only place I've trusted with my locs and now I won't be coming back. GG and the other lady are very professional and kind but destiny needs to reevaluate her professionalism and character. read more

Not happy at all. I asked for my split ends to be cut. Jasmine informed me that it would be between 1-2" that needed trimming. I was surprised, but I did have long breakage so I agreed. My hair originally came just above my bra strap. So I'm like shoulder length is cool I can still rock a puff. Hmmm, When I say she chopped my hair off, I'm not even describing it correctly. Not to mention it's beyond uneven. She cut off so much healthy hair it's ridiculous. I can't even put my hair up in a puff without gel and mouse and having to let it set dry to stay because it so short in the back and my hair is very curly. I'm so hurt and disgusted. My favorite hairstyle is my puff and she took that away from me my hair is just below my ears. Doesn't even touch my shoulders. I wish I could sue cuz I would. read more

Djea Natural Hair Spa - After my so call trim, so pissed. This is me trying to stretch it out smh! - Hair Salons Near Me - Conyers, Georgia

Hi Gigi, I am sending this note to let you know how disappointed and upset I was after getting my hair braided at your shop. I was in on Friday 10/15/21 for a 1:30 PM appointment with Josette. When we spoke prior to my coming in, you said the cost would be $65.00 for two strand twist. I sent you a pic of my natural hair and the brand of hair I wanted to use. Note: Look at your text messages to see the pictures that I sent to you before I came to your shop. When I arrived I told you that I forgot my hair. You said that would take longer and cost more. I asked for Cornrows instead and you stated that Josette didn't know how to do them. You showed me pictures of a sew-in and I told you that was not what I wanted. Against my better judgement, I stayed to just get simple braids. My hair was washed with the conditioner already in it. I waited for over an hour. Josette rinsed me out braided my hair wet and put me under the dryer. She braided a total of 17 braids. Which took less than one hour. The braids were loose at the roots and overall looked like a kids style for a first grader. At the end of the service, I asked the price. She went to the register and told me $75.00. I was so outdone I could hardly speak. I told her that she must be kidding. I paid the $75.00 and added $5.00 for a tip (which I shouldn't have given). I told Josette that she just lost a customer and that I would not be back. I have used other stylists many times before and never left a shop so unsatisfied. I will be putting a review on yelp. Based on what I paid, Josette handled my hair for a total of an hour and a half which equals a rate of approximately $57 an hour, which way over priced. Your shop could not provide simple cornrows. I would not recommend this shop based on my experience with this shop verses other shops I have used. read more

First, I would like to say I didnt want to write a review but when I called no one seemed to care that one of their stylist working there damaged my hair so i decided I Would place my complaint here. Also, my stylist was a very nice woman. So, the reason I came to this salon was because its specifically a natural hair salon, which gave me the impression that my natural hair would be taking care of. I asked for a silk press which is heat on heat. I do my own silk presses at home but this time I wanted to get it done "professionally" hoping the results would far better than mine. I was wrong. I have gotten silk presses before regularly at "Najes hair studio" and I get the works, deep condition and a trim. However, when I was getting the service at djeas, I did not recieve a deep condition which is essential for a silk press. The hair has to be well prepared for the heat thats gonna be used. I've been natural for about 4 years and i've done tons of research and gotten tips from PROFESSIONALS so I know what should have been done. When getting my hair conditioned they left the conditioner in for about 5-10 mins, never once was I put under the dryer for maximum conditioning. So, moving to the blow drying process NO HEAT PROTECTANT WAS USED, and if it was used it clearly wasnt enough. Like I mention, me, someone who is not a professional, have been doing my own silk presses and has never gotten damage this bad. the blow dryer was on high hear which isn't always necessary but if that setting is to be used it should be done properly. Then I get it straighten which was okay, the front could've been done better it wasn't pressed in the front middle of my head. Overall out of 10 i rate my EXPERIENCE 8-10. When it comes to results I give it a 5-10. My hair was damaged there's no other way to put it. I was charged $60 for the press and $10 for the trim. N when she trimmed my hair she only did the longest layer of my hair. I do not feel the results were worth the price at all, especially being that i had to go home n touch up and trim my hair myself. I WILL INSERT PICS TO SEE THE DAMAGE AND TO SHOW ANOTHER SILK PRESS THAT IVE GOTTEN BEFORE PROFESSIONALLY WHICH WAS WHAT I WAS EXPECTING. ALSO WHEN I CALLED THEY DID NOT CARE THAT MY HAIR WAS DAMAGED NO QUESTIONS WERE ASKED. read more

I had a situation going on, hair had become matted, placed a call and the most pleasant receptionist by the name of Erica, listened to my saga and reassured me, that she had the best to assist. Arrived at appointment time to find the stylist awaiting my arrival. That is professionalism in my opinion. As i described my issue, Shaka, was most accommodating to my need, she exemplified such great energy. which i truly appreciated. read more

I got my hair cut and colored at the salon and the whole experience was amazing. From the education to interaction with the staff, I couldn't recommend this place any more! Love this place! Definitely will be back! read more

Just made an online appt last night and they cancelled it. Why have those times avaliable if you are not available. Will not attempt to get another appt. I will be going elsewhere. Just lost a potential customer. And I am very loyal. read more

Been going to Djea since going natural in 2010. Gigi and her staff always do an amazing job and are very entertaining to be around. I always go here wherever I'm trying to pay for a style and their site always keeps me updated on prices, love djea! read more

I had a great experience at Djea Natural Hair Spa. I called because I had a hair disaster and I was in a panic. The receptionist was very pleasant and professional and allow me to speak with Dara (stylist). She first calmed me down over the phone and then she put me on her schedule as an urgent need. I came in and I was overjoyed with her professionalism, products and service. After that experience, I scheduled my daughter and referred my friends to her. I would encourage you to give them a try, you will be pleasantly surprised! Sharon T. read more

I came in here for a hair consultation after searching for a natural hair salon near me that had good reviews. I can count the times on my hand that I've been to a professional salon because I NEVER get what I ask for. So it was important to me to find someone who was reputable as well as knowledgeable. Someone who could help me build a hair regimen and actually cares about my hair as opposed to a quickie style. I'm trying to revitalize my hair back to a healthier state. I did my consultation with Pat. She, along with everyone else, was very nice and accommodating. I booked last minute and wasn't made to feel like a bother. I also like the decor of the salon. Ver natural and fitting of their theme. I loved it all. And the owner makes her own product, as well as sells other product. But everything is all natural. Great location. Peaceful and relaxing. Can't wait to come here to actually get my 'do did! read more

Had to give a star to review. The worst service ever. Never had a color change and my first experience here scared me for life. I called before I went asked for the price. I was given a price when I got there I told the lady who was doing it I had to be somewhere. It was 12 didn't have to leave until 3 she bleached it then placed a color I didn't pick on my hair it was wrong but for some reason I was treated as if it was my fault never got an apology. A different person rinsed the color out by this time it's 2:45 I had to go so I said I will wear a wig the color looked like a dirty sand brown. I went to the front was told I needed to pay I advised I definitely wasn't going to. Nothing was done to it plus that wasn't the color I went in for. I set an appt for the next day was told when I got there I needed to pay 245 I said for fucking what she said she used dye in my hair I needed to pay that plus for them to fix. I got out the chair grabbed my things advised they will never touch me again. PERIOD! This was the worst never again then had the nerve to call back 2 days later talking about giving me a complementary color. Haha haha No thanks! read more