Where do we start with this establishment? I've been coming here for about 15yrs..I was in my mid…read more20's when I was introduced to Cindy & Alex. When I first started coming here, they were very nice. They use to put a lot of effort into their work, The passion was there. However, over the years the quality of service has gotten worst with each passing year. First of all the shop is "Matchbox" size and can hold about 20 people including workers, you would think all the millions she's made there over the years she would have upgraded her space, cause the prices surely have inflated over the years. I use to spend $125 bi-weekly for a full set, pedi, eyebrows and lashes! Now the prices aren't even posted, YOU PAY WHAT THEY SAY! The gel selection is POOR & LIMITED, the "By appt" techs are sloppy and money hungry(Randy cut me twice) Did you know you can get an infection from being cut while being rushed out the chair for the NEXT PAYING CUSTOMER!?? ...But that's the shop as a collective and for the water down gel you slinging, y'all should be a bit nicer(In your profession & manners) There's no amount of wall paper or air freshener that will cover up this scam of a business. Cindy and Alex were a staple in the community, however they are TOO comfortable with mediocrity for me! I'm gonna take my coin downtown for a RUSSIAN manicure, where they cut your cuticles because it's part of the service. Don't EVER think you getting your cuticles cut(UNLESS ITS A PEDICURE) or a massage here!! NOPE! They would NEVER!!! Dishwashing liquid for bubbles, wild cuticles and stomped on GEL... this is not the 80's!! We want our gel PURE.. lol If this was 2001, I would probably recommended this business, but it's 2023..and I wouldn't refer them to my worst enemy! Customer service is key in any thriving business. Avenue Nails on Lexington Ave is lacking in that department. Invest in some NEW GEL ALREADY! Invest in a spot that can hold all 50 of us when you in there being careless and rude! That's the least you could do after all these years. You gonna lose all of your good paying customers soon enough Ms..waited 20yrs to put a credit card machine in the place cause you wanted to avoid taxes!! We're sick of your BAD SERVICE...and I'm so grateful for places like Yelp & TikTok where customers can let others know where NOT to spend our hard earned coin. 0 STARS for me! All good things must come to an end and this is the end for me! FYI.. Top Nails right across the street has plenty of room, a larger gel selection and they cut and massage & it's spotless! Go figure!!!!

2nd UPDATE - Aug:: Totally forgot review/left it alone. But a month later the owner left me a very…read morerude message saying that I should blame myself. Though I didn't see them thoroughly clean or sanitize anything between customers they simultaneously worked on in that dirty salon. She didn't even apologize for the bad customer service, the state of the place, the length of time it took for basic full set or overcharging for basic services they didn't correctly do. Not deleting this review now. Dear owner, deleted your message and blocked you... good luck sis, stay blessed. UPDATE:: took off my nail and got a freaking fungus infection..... don't go to this dirty salon!!!!!!!!!! First off. It took two hours to get my nails done today. Walked in at 10:30 walked out at 12:30!!!??? Ridiculous. At first told the wait was 15 minutes. But then they take other clients while they do your nails. The place isn't that clean and they charge for dumb things. I paid $10 for nail removal when they did nothing but soak them and I took them off myself. So I basically walked out paying almost $50 for very basic full set acrylics. To add to it the process was so long even after I explained I'll leave with a half job so I could make it to my plane on time.

I came in for a gel manicure, mid day on a Saturday. It's a pretty small place on the inside and…read morenot really fancy but everyone working there were so nice. I was able to be seen with no appointment right away and the girl who did my nails, took her time and did a great job on them. It's very close to me so I would definitely be coming back. Also reasonably priced.

They took me in without an appointment and they were warm and welcoming! I worked locally and…read moreneeded my nails done for a last minute event and I was lucky to find this place. All of the nail artists and the owner are friendly and treat you like family. I recommend this place!

I really love this place and especially my Technician Maria. I'll be honest, when I first started…read moregoing there I didn't think I'd continue because of the price BUT, the attention to detail and overall quality makes it worth it; my nails easily last for 3 weeks and can even stretch to a month if necessary. Maria is so detail oriented and their space is always clean and relaxing. If cleanliness, cool space , and attention to detail is your thing (and you're able/willing to pay a bit more) then this is your place.

What a nightmare. I urge you to be very careful with this business. I have been a regular customer,…read morebut recently had an appointment cancelled on me the day before, which was really inconvenient. I found out later it was because my regular person no longer worked there. In following up and trying to reschedule I discovered that every time I booked through the online system, my card was charged, and if I modified the reservation, I was charged again. According to the Colorvat policies, this money is supposed to be issued as a gift card to the client, but mine never were and I suspect the same is true for many other clients - they are just betting on you not calling them on it. So now I am held hostage to spend hundreds of dollars here, but to use the "gift cards" (my own money) I can't book through the online system, and have very slow and stilted interactions by text when I try to book with their administration. There are lots of other places to get a good manicure - I hope my story will help you avoid the same problems! PLEASE watch out if you modify a reservation you made online!

*this establishment is CASH ONLY but they do have an atm* Every time I get my nails done here I'm…read morealways satisfied.

No frills nail spot but they do good work and for cheap. My SNS was $35 and the man doing them did…read moresuch a nice and neat job but it did not really include any sort of cuticle clean up, etc. Be mindful, cash only but they do have an ATM inside.

Loved this refill! :) jammed to music and enjoyed a calm afternoon at apsara loved these thank youread more

I usually come here bc there are cheap but my nails look really bad after taking them offread more

Everything went well I got gel X extensions absolutely gorgeous. They're beautiful. They look…read morecompletely natural. The women inside were very nice. I also did a Brazilian wax half leg wax and under arm wax.

Very solid salon. I started going 15 years ago when they were on Amsterdam and have never had a bad…read moreexperience. Spa pedicure, gel nails, chair massage and waxing - pretty much everywhere - they do it all very well and the prices are competitive. I wish they still had their discount cards though.

I've been going to Cindy and her team for many years, and they have always been my go to salon…read more Every time I know I'll be back in town, booking an appointment with Cindy is one of the first things I do even before I arrive in New York! From the moment you walk in, you're greeted with a warm and welcoming atmosphere that makes you feel right at home. The salon is very clean, well organized , and gives you a very comfortable vibe. You can tell that Cindy and her team take sanitation seriously, and all of their tools and workstations are kept clean and properly sanitized, which gives me complete peace of mind. Cindy and her technicians are incredibly talented, detail oriented, and always take the time to make sure everything is done perfectly. Cindy is also very picky with her own work, if she feels it's not good enough she will fix it until she's satisfied with her own work. Even when I don't have a specific inspiration photo, Cindy somehow always knows exactly what I'm looking for and brings my vision to life. She truly "understands the assignment" every single time. I've never been disappointed with their work. The quality, creativity, professionalism, and exceptional customer service keep me coming back year after year. If you're looking for a nail salon with skilled technicians, a welcoming environment, and beautiful results every time, I can't recommend Cindy and her team enough.

I got a builder gel fill and it was amazing! They really took the time to sculpt and perfect each…read morenail and let me have ample time to choose a color! Quality customer service and affordable!

i am surprised being a harlem business it only has (8) reviews. i've been a patron of this…read moreestablishment since 1999...this is their 3rd location. i will admit, i like the more intimate setting, but that does not have anything to do with the service received over the years. when i started my patronage with them, i was a younger woman working thriving and keeping it on fleek. this is the only place i didn't mind going to for full service. are you going to have a mishap or two of course, we're human. talk it out. anhyhooo, i'm seasoned, retired now and i still walk in and get greeted the same way i did from the first location. my mani and pedi still! on fleek. and yes, they have the massage chairs, your choice for it to run as you get your pedicure. this place is clean, fully stocked, and the prices are not bad. some workers chat with you; some stick to their craft as you see fit. this is my experience since 1999 with being their 3rd location, and a few new workers. come and check it for yourselves. m-diddy

Very unsanitary, the pedicurist reuses tools on clients without sanitizing/cleaning them. All tools…read moreare just sitting in a bowl. She cut my toenails uneven and she painted my toes with the gel color very sloppy. For an almost $50 pedicure I expected much better.