shopping at Monkey Sports in Farmingdale should be a straightforward and enjoyable experience, and…read moreto be fair, many of the employees here are helpful, professional, and knowledgeable. Unfortunately, the entire experience is ruined by the store manager, Ryan Maloney. He is, without a doubt, the worst part of this store--clueless, unprofessional, and completely unfit for his role. as a manager, you'd expect him to have at least a basic understanding of the products, yet he seems to know absolutely nothing. Ask him a question about any type of gear, and you'll either get a completely incorrect answer or some bizarre, unhelpful remark that makes you wonder if he even knows what's in his own store. While other employees go out of their way to assist customers, Ryan seems more interested in making everything more difficult. to make matters worse, his demeanor is just plain uncomfortable. Instead of being professional and customer-friendly, he makes weird, off-putting comments that leave you wondering if he's deliberately trying to confuse or irritate people. What really crossed the line was when he made unsettling remarks toward both me and my son. Rather than focusing on helping us find what we needed, he seemed more interested in making awkward, unnecessary comments that had nothing to do with our shopping experience. It was uncomfortable, unprofessional, and completely unacceptable. on top of all that, he doesn't even seem capable of managing basic store operations. At one point, he actually pulled one of his employees away from helping another customer just so they could assist him with something--completely disregarding the fact that the customer had been waiting for help. Instead of leading by example, he comes off as lazy, unorganized, and completely out of his depth. and his appearance--because if you're expecting a manager who looks even remotely presentable, you're out of luck. Ryan strolls around the store in cheap Walmart sweatpants like he just rolled out of bed. It's honestly a shame because the rest of the staff here are great--they know their stuff, they're friendly, and they actually care about customer service. But with Ryan Maloney in charge, the entire store suffers. If Monkey Sports wants to maintain its reputation, they should seriously reconsider who they have running the place. Until then, I'd highly recommend taking your business elsewhere.

do yourself a favor and save the 30 dollars on a glove break in. I got it back with almost no…read moredifference in stiffness and when I asked about it I was told it's not going to get broken in anymore than it already is. I've never bought any products from them but it seems like young kids working there and if they don't feel like fulfilling the hands on service that the store offers, then they give a poor effort and tell you it's not going to get any better. Terrible service

Great local store for sporting goods supplies. Friendly owners who are very customer focused…read more Plenty of supplies for lacrosse, soccer, and racquet sports. Highly recommend them!

I came here at the suggestion of a skating buddy after another store botched a skate sharpening…read morejob. I'm a beginner but looking to do more regular skating. I needed guidance on the best skates for me but also had specific issues that I wanted to figure out. Vic spent a lot of time listening to my situation. He made sure I understood all the options but also gave me great advice along the way. His service was incredible and I'll definitely be coming back.

Awesome shop! Had a skate emergency and Vic repaired it within a few minutes for a very reasonable…read moreprice! I was short on time so I couldn't browse much, but his shop has tons of ice and roller hockey sticks and equipment! I'll be back and will recommend to both of my teams. Thanks again Vic!

My Family came here to skate and I got myself a rental. However as soon as I got on the ice I was…read moresliding all over the place and had no idea what's going on. I went to this store and the guy told me it needs to be sharpened. Few minutes later he has it ready and I didn't believe him but when I got on I was amazed on the difference what I had before to what I had now! Made my whole skate session such a joy and fun experience and honestly if it wasn't for this place I wouldn't experienced that and would've dreaded the slippery session.

Andy is a true expert. And probably the most patient person I've ever met! He truly knows his stuff…read moreabout skates. He convinced me to get a size skate that I don't think was right but he confidently and nicely said to trust him. I am SO HAPPY I did. He fit my beautifully. Hurt at first til I broke em in but my skates fit me like a glove as he said they would. Andy truly is a gem. He cares about the people he services. I'm so glad to have met Andy who is now my go-to hockey guy!!

Good place for pre-owned equipment and balls. The warehouse is located in the rear of the parking…read morelot.

Good if you're looking for inexpensive equipment. I needed a bag (the next day) so I didn't want to…read morespend $200 plus on a brand new bag. I found a bag (you have to go through the bag to make sure zippers work) but got a bag for $90 that had all zippers working and it was in good shape. Definitely check it out

I walked in 15 minutes before they closed . My sons stick need to be restrung before his game the…read morenext day . They took the stick and instead of closing up the shop and tell me to come back tomorrow they spent 30 minutes making the mesh perfect . Very professional and courteous to their customers needs when it come to Lacrosse . I would recommend String it up to anyone who plays lacrosse or has children who play . Great place !

Love this place. They never try to sell you something you don't need or something overpriced. They…read moreare super-friendly from the moment you walk in. They are extremely helpful. Can't say enough good things. Highly recommend. They won't steer you wrong.

Great place run by honest people, go here instead of Zumies. Good selection of boards and even…read moresurfboards. You get some boards 20% off too.

Really awesome place and super cool atmosphere. Greg was super helpful and friendly because I knew…read morenext to nothing about building a board and he showed me everything I needed to know and it felt like a real personal experience and he really cares about what he does. I'm super happy with how my board came out and I'm 100% coming back here for anything board related!

These are some of the most professional and friendliest people in the business, Trevor is very…read moreknowledgeable patient and very helpful, as soon as you walk in you'll notice how clean and organized the shop is, not just guns pistols and rifles they have many accessories, gun safes gear bags, everything that you would need to go to the range, They even offer fishing license as well, they were very helpful in getting the paperwork done for firearms that I purchased online, their prices are very reasonable they have all the bullets that you would need in stock, and they don't have limits on purchasing bullets

As a first time buyer they, walked me through what I needed to know, what I need for my needs and…read morebudget. I would highly recommend this place for their treatment, selection and price.