The best. I have been Ed's customer since moving here in 2013. In advance of sending any of his…read morecrew members, Ed always fully explains on the phone what are the problems and possible solutions. One incident stands out. Five years ago, my entire basement was flooded in 2 inches deep of water at 2 AM. First, I ventured into the pool in the basement and turned off the main intake valve for the house, then at 2:30 AM I phoned his emergency hotline. A half an hour later, at 3 AM he phoned me back. He instructed me that as long as the water was not turned off, he would send someone at 8 AM. Sure enough, two plumbers arrived at my doorstep at 8 AM, and located and fixed a busted valve. Six months ago, his crew replaced the faucets on two sinks and fixed a leaking drainpipe on one of the sinks. But five months later, the drainpipe began to leak again. This time, Ed himself arrived. As usual, he fully explained to me the problem. I did not hint that maybe the leak had not been properly fixed six months earlier, and was ready to pay for his visit and quick fix. Instead, he fixed it for free. Thanks, Ed!

Service was the next day. Service man explained the problem in detail and how to avoid it in the…read morefuture. Price was a little high $250 per hour plus a $99 visitation fee. But the problem was resolved quickly.

Best plumbing company on the shoreline, John and Sunny. They always call you back right away and…read morethey show up on time very pleasant, very professional than using this company for 17 years. I do a fabulous job highly recommend.

The job was booked quickly. The work was done fast and an issue was found and fixed at the same…read moretime.

He was right on time when I contacted him for an appointment. My sister…read morewho owns this property was not able to handle some things. I stepped in and as her younger sister took care of some things around the "home" that needed to be taken care of. I called and made an appointment for him to come and drain all the water sources including the hot water tank, and the pipes from the well. He was on time, and he took care of everything. A very nice young man (I can say that as I am 81) and all went great. Sorry no photos - this old lady is lucky she knows how to use the internet sort of.

I called them 5 times and no response I ended up calling somebody else and they came the next day.read more

We had 2 leaky tub/shower valves. Paul was very responsive and fixed the job within a few days…read more Paul is professional and easy to talk to. I will definitely be using Icon plumbing again in the future, for plumbing issues. Thank you Paul!

Pawel was easy to work with, quick responses!! I had a water heater replaced in my condo and would…read moreabsolutely recommend!!

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.

They were able to come the day called. Replaced an old shut off valve quickly and efficiently and…read moredidn't leave a trace!

I had a plumbin​g issue while I was away on business and Chuck and the guys took care of me. If you…read moreknow me, you know I am not easily impressed BUT the mechanics at Appleby's Plumbing IMPRESSED me.Thank you Chuck!!