Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

We were referred to Cascio by several people in a Facebook group, and I wish I'd found them sooner…read more We had a lot of work done at our home by another company that ultimately was not up to the task. Cascio were able to send someone out within a few days of my initial call and then return a couple days later to do the repair work we needed. Josh was the plumber that completed our work, and we found him to be knowledgeable regarding his craft and respectful of our property. He gave options (where a previous plumber had given none); worked efficiently and cleanly; left the spaces he worked in clean; and made several appropriate recommendations for our new home (such as automatic shutoff for the washer in the basement). Compared to the previous plumber that we have since discontinued using, the price we paid was quite fair. Highly recommend.

Jeff Cascio responded immediately that evening, & by 9 a.m. the next morning, Josh was here to…read morecomplete the job. Professional, great communication, and reasonable pricing. Job well done, & they will be coming back shortly to complete some more projects. A+++

My Heroes!!! My well pump gave up and another company said…read moreMAYBE we can get to you late this afternoon. I called Martin....left a message...they called back and said they were nearby and could be at my house in 8 mins. Very efficient....nice guys. I was back in business an hour and a half later. Also I had googled the fee and they were fair...not top gouge. Very pleased. Thank you .Martin Plumbing!!!

Steve Martin came on the same day I called him! He diagnosed the problem and repaired the clogged…read moreup pressure tank swith thing on site right away. He was more than fair, super personable, honest, and took time to show me what was wrong and why. He has work ethic and I don't think I can trust anyone else again to come fix broken plumbing things in my house. He's up to date on his electrical. He's been around and has deep roots in the honest way of life. He'll never sell you something you don't need. Never. He's most reliable. Good to know I can call him anytime.

Called them at 10:30am, and by 5:00pm we had a new water heater installed. Great response, and a…read moregreat team to work with. Will call them for all future plumbing needs.

Spoke to a nice guy about the blue bathroom shower/ leaks. He was really nice, but then said he'd…read morehave to go back to the office to do an estimate. Called once a week later and no response. Called again over two weeks after that and spoke with a man who said he was (either) an owner or manager. I explained that I had two of his employees come out to my house but hadn't received an estimate. Well, he was not really rude, but he went off on how they were working and working "every day of the week " and he had seen the guy who came out to the house working on estimate and again they never had a day off all they did was work.. and etc. Since I was a potential customer (for a very expensive job) I was just taken aback at complaints about too much work when there are millions out of work. I remember thinking that he should hire more people! Also to bitch to a potential customer?? Bad business practice. I decided to wait until they called me as I had called back twice. After all, I then said (to myself) that I'm not going to chase someone so I can give you tons of money. I never got a quote or was contacted.

Good and reliable company. I had a majorn job involved replacing zoning for the AC a few years ao…read more Renshaw responded immediately when the problem accured and did a good job. I have been recommending this company to my friends.

I made an appointment with them twice for two different properties and this is the second time they…read morecancelled on me. They shouldn't be making appointments if they are going to not honor them. this left my tenant with no heat for a longer period of time since off the bat I would have just gotten someone else.

I spoke with a very nice lady in bookings who initially said they wouldn't be able to get out to…read morethe house until Thursday. However, she moved some things around and was able to get someone out to the house by 2:30! I really appreciate Matt. He was kind, courteous, and went above and beyond to help locate the septic cover. He did a splendid job recovering the lawn and even threw down some seed afterward. We just don't see service like this anymore. The price was fair, and I got a lot of value from working with Drain Works. I highly recommend them!

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

I highly recommend ASAP Sewer and Drain Cleaning. They identified the cause of an ongoing drainage…read moreproblem in my house that's been going on for 20 years. No one else could seem to spot the problem. Joe from ASAP noticed a crushed elbow in the plumbing line and recommended having a plumber replace it. Once it was repaired, ASAP came back quickly and cleared the line. I wish I had called them sooner!

We have used ASAP twice now and couldnâ t have been happier with their response both times. We…read morepurchased a house with faulty plumbing that has been prone to total blockages. Joe has been able to get the drains cleared for us in less than 24hours and explained to us exactly why this is happening with the plumbing design. We wholeheartedly recommend him to anyone in need of prompt and reliable service.

We have used Geoff two times in the last year. One time was to add a hot water tap for our outside…read moreshower and to put a mixing valve on our half bath toilet to stop the annoying summer sweating from cold well water. Recently, I noticed that one of the circulator pumps on my furnace was starting to fail. I call Geoff and had it replaced. For both services, he and his team did a great job. Everything was done neatly and professionally. I would not hesitate to use him again.