What can I say? Rich Mattern, the owner, came to my house to check out the waste & drain toilet…read morere-plumbing job I needed done. He's a local plumber from my town, so I wanted to give a guy like him my business. He did arrive when he had promised. He was friendly, and acted in a professional manner. After looking at what needed to be done, he left saying he'd get back to me with a quote. I waited several days with no word from him, so I called and left a voice mail. He did call me back, saying he didn't normally do a formal quote/proposal. That seemed odd to me. But he promised he'd send me a quote, probably the following day. That was 7 days ago, and still no quote from him, even though I left another voice mail and sent him an email. He hasn't even given me the common courtesy of telling me he's really not interested in doing the job. That would be the PROfessional thing to do at Pro Plumbing. Pro?? Yeah, right! I wouldn't hire him now, even if he finally responded, because he's shown me he can't be trusted to do as he says. Lord knows if he'd ever show up to do the job! I'll never call Pro Plumbing again.

I have used Rich and his team for numerous projects, from commercial to small home upgrades and…read moreemergencies. Always spot on work, no BS, fast and efficient. Thank you.

DO NOT USE THIS COMPANY. HE came to my home gave me a quote asked for half the money up front (…read moregave him no problem) Started the job a few weeks later but not without a few delays (excuses) When he finally started he ran into a issue digging ran into rock stopped the job immediately. Then told me It would cost me more money so he could bring in equipment to do the job. It clearly states in his contract that he would supply the equipment labor and materials to do the job. Now it's bin the hands of the lawyer and still hasn't bin resolved over 3 years .DO NOT USE THIS COMPANY I WILL GLADLY SHOW ANYONE THE CONTRACT.

David and his crew are consummate professionals. I recently witnessed them hooking up a New Haven…read morerestaurant to city sewer service and their work was efficient, professional, and very fast. David's background as an Engineer no doubt paid off in their ability to get this job done. I strongly recommend them for site work, sewer or septic repair and construction as well as septic tank pump-outs, inspections, and cleanings.

The were there when we had an emergency and were timely and efficient. They installed a new system…read moreand got back quickly when we had follow up questions.

Leaving South Windsor CT I had one regret - I could not use Joe The Plumber - for 5 years Joe The…read morePlimber fix everything for me, new Water Heater, shower water diverter and a host of other issues. So when I opened my garage to find water leaking all over my moving boxes I called area plumbers - now I get the whole COVID so busy thing, I do - but not one call back, even from a 24/7 emergency plumber!! So by chance I pulled up Joe and found he had expanded to my area! It was like old home week! Willie the dispatcher is not only the best at what he does, he's like talking with family! After a week and a half of nothing, here is why I love Joe The Plumber: I called Willie first thing in morning 6-4-21, Joe himself was there by10a 6-4-21 he found the problem, located & (temp) stopped the leak, I recieved the estimate 11:59a 6-4-21 and Joe The Plumber Team will be at my house on 6-7-21! Forgetaboutit!!! Joe drove an hour on the same day I called, diagnosed the issue, stop the leak, walked my main house to price additional work and gave me an esitmate, to which I was charged a nominal fee (which I knew up front) - I mention this because I know some people complain - read above and understand without Joe my pipes would still be leaking. Good to have you back Joe The Plumber!!! Willie my Man!! I will follow up after they perform the work!!

Great customer service! Tech is very knowledgeable of plumbing systems and no upselling. Very…read morereasonable prices.

Great work- affordable and professional. Arrived right on time and took care of my problem quickly…read moreat a fair price. Thank you!

I've hired Peter White Plumbing on 3 occasions to do various plumbing work. They installed…read morebathroom fixtures and fixed minor leaks. Their prices are very high ($1,200 to change a shower head and faucet, plus fixing a leak in the water pipe leading to tub faucet). I won't be using their services again and would not recommend them for the following reasons. First, they are unreliable in that they are rarely available for urgent appointments and don't return calls for 2-3 days if at all. Second, the woman who answers the phone is consistently negative and rude. And third, the following situation: I hired them recently to check on a water main leak in my basement while I was of the country. I didn't hear back from them despite calling twice for an update. 6 days later my tenant called to tell me there was 6" of water in the basement and more was pouring in. The water company and fire department were on scene. I ended up having to hire an excavation team to replace the water main. This would have happened anyway but I probably could have avoided the 6" of water, mold and the displacement of my tenants if the plumber had actually checked the leak and advised me of the problem. To add insult to injury, I received a bill from Peter White for advising me (I never heard back from the with advice), along with an unauthorized repair to a tenant toilet. When I called Peter White to discuss the charges, the woman who I spoke with (Betty?) told me they would null the charge but that they wouldn't work with me again. I'm happy that I won't have to fight the charge but found this woman be to really abrasive and unpleasant. She informed me that they had many other happy customers and I should go elsewhere. No problem with that, any plumber that will allow a leak to fill my basement with water and then try to charge me for it doesn't deserve my business.

Downie's is phenomenal! Replaced our septic tank quickly and efficiently! Lee and his crew were so…read moreprofessional and were patient with any questions I had-will definitely use them again!

I'm new to the area, and was so lucky to find this company for a house I just purchased. The…read moreseptic system needed a new baffle. They explored the area with a camera to check out everything, replaced the baffle, and fixed the grass dug up. Fast, excellent prices, courteous, HONEST!!!

We have used Spiers for years . The are close by in Old Lyme They do great work and are very…read morereasonable

We decided to replace the vents in 4 bathrooms out of 8. The workers showed up almost 2 hours late…read moreand rushed through the job. Here are the results. $1500 later we had to hire someone else to fix the batch job.

I left a request for callback on Shoreline Electrical Services webite and received a call within…read morethe hour. Dzenis dropped by and offered a quote for work requested and a recommendation to install a new heat pump (a service that he does not provide), rather than replace the baseboard electric heat that failed. Great to see an honest person making a recommendation to a customer that does not benefit him.