I have to rate this! No one, and I mean NO ONE wants to go to the DMV! This was made easy. You come in and if you have an appointment, you scan your QR code. If not, there's a walk in option. I saw an older lady trying to figure it out AND an employee ran over and helped. When does that happen? The board with the numbers, who's next, was big and bold, announcements were loud. It flowed quickly for a Monday! No pics, it's government office! read more

After going to the express MVD down the street and them being not helpful, I made a quick appointment online at the Sandia Vista MVD leaving the parking of the express place and was able to be checked in and seen at this MVD within 5 minutes. Manuel was our guy and he was SO HELPFUL!!! We have some issues with licenses/power of attorneys and he gave us every list of what we needed, every form of what we even might need as a just in case, and a step by step of how to get everything done. And he was happy and nice and had smile the entire time. I can't recommend him or this MVD location enough! Happy customer! read more

This was the best DMV experience I have ever had! Super quick and easy! Margarita helped me out and she was so nice and such a friendly person! You don't normally get that from people working at the dmv! Overall a great experience, thank you for that! read more

The most incredible MVD experience ever. Everytime! I have never had a bad experience. Hardly any waiting. Way faster than MVD Express and no fees. read more

So easy and fast. I simply had to reinstate my registration and it was 30$ and took less than 15 minutes. Plus staff was so sweet!

The DMV is never fun on any given day. The processes can be tedious and the never ending river of rules and regulations that drown any forward progress of even seemingly simple tasks. I do not have any expectations of completing any current task requiring the blessing of the state motor vehicle division. Even when I enter with all of the documents their website required to complete my current task. Nope they need something that is not on the website but evidently so obvious that the manager turned up her snark and sarcasm knob up to 11. Selma was actually trying to be helpful and was probably going to send me away on another errand to find and produce yet another document. I walked in expecting to need at least one more document anyways. After all this was the first contact in person at their office. After years of experience with this branch of the New Mexico governmental tree I have an understanding and appreciation for what they actually do. It's still frustrating when the requirement holding up the sale of a home is not listed on their website. I now have to go back to the Valencia county tax assessors office for a form that is just like the original currently being presented but less than a year old. This is not listed on your website Chapter 17-Manufactured Homes Section D-Deactivation of title for a manufactured home section on deactivation when a manufactured home has been assessed as real property. No where in there does your policy state that the documentation must be less than a year old. Even when I presented you with a current paid in full tax receipt from the county. I also had a special power of attorney drawn up the day before at mom's lawyers office listing the mobile home by vin and serial number. I also have the title sent to my parents in 1986 signed on the back by the bank manager as paid in full. We are only asking you to deactivate the title not to change any ownership. This is holding up the sale of my mother's home. How many more regulations can Selma's manager create out of thin air. We really need to overhaul the DMV in this state. Selma was actually kind and helpful. Her manager was disrespectful and strangely rude. I have worked around cardio thoracic surgeons with less ego. I'll get the newly required documents from the prospective places and enter the lions den again in a few days. There are no taxes owed on the property as my father was a 100% disabled Vietnam veteran and my mom is his surviving widow. People are lined up to buy the house and the antics of the NM DMV at Sandia vista is holding everything up. They are actually protecting our property and doing their best to keep nefarious folks from stealing our vehicles. They also keep some of the worst drivers off the road or in check. It has to be a colossal undertaking to manage all of those areas for the good people of New Mexico. read more

DMV Sandia Vista - Front entrance of Sandia Vista dmv as I was leaving this morning. - Departments of Motor Vehicles Near Me - Albuquerque, New Mexico

Wow. I just wrapped it up with DMV on a registration of a vehicle. They were professional and knowledgeable. AND there was no wait. Oh yeah. There was plenty of seating and lots of open service windows. The DMV was clean. The decor was blah, but who cares--there was no wait!!! Lot parking is just outside the DMV. read more

I think COVID was really beneficial to the DMV. I had to get a new license and this time around there was no waiting hours in line! I made an appointment online and had an appointment time. I walked in at my scheduled time and was out of there in 30 minutes. It was not a torture trip like in times past! Hopefully they will keep the online system going after COViD goes away! read more

Plan on spending at least an hour at the DMV on very uncomfortable chairs. It's a great place to people watch since you do have to sit for awhile. There are people who go up to the window and forget that there are 50 other people in the room. They speak so loudly, and you find out how remorseful they are for getting their 2nd DUI, losing their license plate and flushing their driver's license down the commode! The workers here range from no personality, uninterested, not friendly, to smiling and helpful. It really doesn't matter as long as you get in and out. Do I want their job, Nope! read more

NO line!! Amazing!! I rolled in 20 min to closing time and they took me right in. WHOO HOO! They made it so easy and smooth getting my "real" drivers license vs the old one AND they took a decent photo of me! How 'bout that?!?! Not only that, they gave me credit for having years left on my old license without asked Nguyen for it. THAT, my friends, is true customer service! Though they have rows of waiting chairs and what looked like a dozen windows, mine went so quickly that I didn't even have a chance to really observe anything else... I was busy being blown away by quick and friendly service from MVD! If it was like this every time I'd be free from Official Office Phobia!! Thanks guys!! read more

Camera not working, they seem happy that it wasn't working. Gossiping behind the counter about you, loud enough so you can hear it. Shouting at an elderly lady. They were rude, unprofessional bullies with no kindness or dignity. read more

I have not seen anything like this office nor do I want to - again. Inability to see the forest for the trees. Machine-like and lacking empathy and/or understanding of the systems in place. If customers have a choice go to Santa Fe and/or another ABQ office. read more

I had an appointment to get a NM license and register my car. I followed the checklists on the website and had all the docs ready, Arrived 10 minutes early, got called up after 5 minutes and 25 minutes later I left with new plates and the license will be sent in the mail. Couldn't have been better and more efficient. read more

Like most people I dread coming to the DMV I of course waited last minute.. I got here at a late time in the day 2 pm. There was only 5 people before me. I waited about 10 minutes tops. The lady that helped me went above and beyond to help me and make sure I got all of my stuff I needed done. I had to go back to my house to get a document I had forgot. The lady let me go right back in my place as soon as she was done helping her other customer. I've never had a better experience at the DMV I'm so very thankful for this employees customer service!! read more

Relatively quicker than the last time I was in here. The female helping me was very helpful and patient some my insurance company put wrong info on the proof of insurance I brought in. Will use this location again. read more

The register number 12 very bad Hi is angry maybe he need rest very bad There are people who need help and not raise the sound on them so that each waiting to hear the voice and some of his sympathy with me and tried to help me but I was confused because of this subject read more

No one answers the phone. None of the info I need was online. No way to get a hold of them unless you physically walk in apparently.