After my bad experience (see my MVD NOW) review I opted to come here to transfer my Washington…read moreState license. They only take appointments but you can make them in advance or on the kiosks in the lobby for a later time that day. At first it's a chaotic scene and there's no one there to tell you how to check in. But it becomes apparent pretty quicly. Unfortunately there's really no explanation how to use the kiosks and a large number of confused people trying to use one of the two machines. I'm fortunate because I worked in tech for 30 years and am comfortable with computers. But the elderly and non native English speakers in front of me could have used a friendly face to help them out. Appointment is a bit of a misnomer, it's more like a window. My appointment was at 10 and once I got my number it was another good 20 minutes before I was called. But the TV system is clear and lets you know where you are in the order. The clerk who helped my was sufficiently friendly and quickly walked me through the process and I was out of there about 45 minutes after checking in. DMVs are one one of those strange places, like jury duty where you see all types of people. I heard at least two people yelling at the clerks for no apparent reason. Come on, try to be nice, they're doing the best they can in a chaotic environment.

Excellent service . In and out relatively fast with questions answered . Helpful staff. Overall it…read morewas fun

I went to get my drivers license renewed. Nice, competent people......I was even able to get the…read morelady to smile at me and laugh . Apparently she was not used to people being nice. Definitely worth it!!! I would go back in a heartbeat, but my license is good for 8 years now..

It took an uncomfortable 45+ minutes in the overly warm waiting room before I was called for my…read morelast-minute walk-in license renewal, and that process took about 20 minutes. Ms. Janet was a peach, though, friendly and efficient as can be. I'd give her five stars for service, but the experience overall - with the expected fee - was only really a three-star "it's okay". But they were there when I needed them and they got it done and Ms. Janet was wonderful so ... four stars.

I really need to start keeping better track of that darn registration that always creeps up on us…read moreevery year or two. Sometimes you get so busy you can't help but to lose track of it. Low and behold here we are tire screeching into the parking lot at the very last minute just to get it done (not really just wanted to add to sense of urgency). Being very urgent on the timing I knew my options. Wait for hours at the state mvd, hit up mvd express with the possibility of still a wait, or hit up MVD and get it done with minimal wait. Honestly if I wasn't crunched for time these days I would've probably hit up the express but seeing as the lack of time available I figured I'd pay the extra 10 bucks. Money well spent! Soon as I walked in the door I was greeted and immediately taken care of. The process took about 10 min and I was out the door. They have a stiff $30 fee they tack on but in these circumstances it was well worth the convenience of prompt service. Thanks again MVD Now!

We went here on a Saturday morning to register our new Camper Van and it was an unpleasant…read moreexperience. There were relatively few people there but there were only two staff and the supervisor had locked herself out of her computer because she'd forgotten her password. I worked in tech for 25 years and it happens occasionally, but you call someone to reset your password. You don't sit around helplessly when you have 10 people waiting. Beyond that she seemed very chaotic and disorganized. It took her 10 minutes just to take our names and another 10 to start helping us. But THEN after her confusing and chaotic help we had to wait another 10 minutes for the one active employee to process our info. SHE was very efficient. Another woman had been at the counter when we came in and was waiting for her daughter to come in to finish the transaction. Apparently the chaotic supervisor had missed this conversation and rudely interrogated the woman about why she was there. It was such a bad experience that I opted for a main MVD branch when I had to do update my driver's license. I understand that bureuacratic work like this is difficult but it's more difficult when the person you're relying on for help is chaotic and inneficient.

If you value your time, do not bother going here as they will give you the run around! We…read morepurchased a vehicle out of state and were told they needed both the title and a bill of sale. Returned the second time with all requested paperwork but they could not do the registration as we needed a NM bill of sale. They charged us nearly $50 for a VIN inspection, and advised us to go to the state DMV. We were told that if the service we paid for was not accepted by the state, they would refund the fee. At the state DMV, the MVD express VIN inspection was not accepted as it was not completely filled out. All other paperwork, which MVD express had told us was not adequate, was accepted and the vehicle was registered. I returned to MVD express ( my 4th time there) to obtain a refund and was told that I should have brought the VIN inspection back so they could complete the missing information. I told them it was a non issue, was told refund would be made by check, but as the receipt was made out to my husband (who was not present this time), even though I had paid with my credit card, they could not process the refund! I called their service number and put in a complaint-was told I would get a call back- but have not heard anything since. Pure incompetence! Will never use this business again and am telling everyone I know to stay far away from MVD express!

I called this morning to see if I needed an appointment to transfer a car title and was told I…read morecould just walk in. They close at 6 and I walked in at 4:45. I was very rudely told by Taeler that he was supposed to get off work at 4 and hadn't had lunch and therefore wasn't taking anymore car titles. I said the call center said I could walk in and he responded that technically that's true but he wasn't going to do it. I have never been talked to so rudely or been treated so poorly. This man's job is customer service. I later found out that he is the subject of many complaints for his rude behavior towards customers. I don't know how he is still employed but that should be unacceptable.

They don't respond. I tried to make an appointment online and was unable to. I tried "live chat"…read moreand the link was broken. I called and waited on hold for 30 min and no one answered. I finally opted for the automated call back and entered my phone number but no one ever called back. If you cannot depend on them to answer the phone, I cannot see trusting them with an MVD transaction. Go elsewhere!!

GO TO ANOTHER LOCATION!!!! THEY ARE CROOKS!!! I frequently use the MVD express on Eubank and…read moreMontgomery. I was in the area so I decided to use this location but this was a costly mistake. My registration had been suspended because my insurance (which I had the whole time) company did not send my current policy to the MVD. So 2 of my 3 registrations became suspended I was only made aware of one in which this location charged me like $80+ just to fix and then the next day I went to fix an accident made on the registration of one of my other vehicle to find the same problem on another. Now the Eubank location performed this action for free and then informed me cause my ins never truly lapse that it should have been free. Needless to say the Jefferson location are crooks steer clear and go somewhere else they are a private entity so if you choose not to support their shady business then they will inevitably closed their doors which would be a positive thing for all consumers. Hope this review helped other avoid being taken advantage of as I was.

The gentlemen, Leo, was very nice with directions and efficient and friendly…read more He took care of my request fast and even put my plate on! Real service! Pattie Salas

From the owner: All Fast MVD is not only the fastest MVD in New Mexico but is the most proficient at what we do. We…read moreoffer discounts for Military, Senior and Students everyday. You can come into either of our offices for a registration renewal and leave with your sticker in 5 minutes. Come and put our name to the test for yourself or read the wonderful reviews of Google from our amazing customers. See you soon!