Excellent workmanship. Had them do 2 rooms in my house at 2 different times and couldn't have been…read moremore pleased with the finished product. Very professional. Would highly recommend to anyone else considering new flooring.

From the owner: Gymnasium Flooring…read more Products: Cherry, Hickory, Luxury Vinyl Tile, Pre-Finish Floors, Red Oak, Walnut, White Oak Services: Commercial and Residential Services, Log Cabin Flooring, Custom Flooring, Historic Flooring Restoration, Refinishing, Installation, Repair, Sanding, Free Estimates Brands: Aquaproof Laminate, Casabella Flooring, Congoleum – Triversa Prime, Indiana Hardwood Specialists, Johnson Hardwood, Karndean, Shawmark Anything Goes! Carpet, Smith Flooring, Superior Prefinished Flooring Location Facts: Located on N Jefferson Highway 65/69 right next to Circle B Home Center

Tyler did a great job at communicating by text promptly, and answering all of my questions! He…read moreHelped me decide quality and color.

We ordered around 1000 sf of carpet for 4 rooms in our home and 350 sf of plank vinyl flooring for…read more2 rooms. Don Hyde and his son installed the plank flooring and did a great job and cleaned up everything. very impressed by the finished job. Would highly recommend them. The carpet was also installed by a 2 man team and did a great job. Flooring America will always be our first choice.

Very professional customer service! Austin also went way beyond coordinating our carpet to be…read morelaid in time for our move into our new home. We were also very pleased with the professionalism of the carpet layers and they did a wonderful job. We will definitely recommend Urban Flooring without hesitation!

Timely, accommodating, knowledgeable and easy to work with. I greatly enjoy my new floors!read more

Aaron and team came to my rescue when another installer no showed. He communicated well,…read more provided quality service and was flexible with my needs/schedule.

Aaron has installed carpet for me twice. Both times he's been great to work with and the results…read moreturned out fantastic! He's efficient, strait-forward, professional, flexible, and friendly. He worked with me on both projects to come up with a plan that worked for my schedule. Don't hesitate to have Decades Flooring be your Go-To flooring contractor!

The carpet installers were very professional. The carpet looks great and everything was cleaned up…read moreafter they finished.

I contracted Lowe's Home Improvement to install some carpeting in two walk-in closets. They subbed…read morethe job out to Keller Interiors. The scheduling process was simple, and even with the current supply chain issues and labor shortage, the installers showed up the day and time window that was scheduled in-store. About a week prior to installation, I received a text to confirm the appointment. The day prior, I received both a text and a call to confirm the appointment. The caller was the actual installer, and also wanted to verify the project to be sure it was the correct one, as he was cutting the carpet to spec. The next day (installation day), I received a call from the installer to let me know he was on his way and it would be about 20 minutes. 20 minutes later, they showed up well within the 2 hour window. I showed them the location of the install, and they got right to work (two person crew). The installers were efficient. They got the job done quickly, cleaned and vacuumed. They disposed of all trash and old material that was torn out. They waited until I inspected the job and then were on their way to the next job. The quality of work and professionalism was admirable. I have seen some awful reviews for this company in other states. But my experience was the complete opposite here in Des Moines. I know much of the job relies upon the actual labor team. These two did a great job and I would happily do business with them again. Thank you!

Wow! I don't know where to start. I have a disabled adult son, and I lucked into a moving date that…read morewasn't months out. As a result, we had a deadline to meet for the floors, and I could not move my son into a home that didn't have smooth floors (previously had carpet). Complications arose with the original delivery (no fault of lumbar liquidators), but Cindy... she was awesome. I know NOTHING about floors, and she helped me through the process of selecting the PERFECT floor for our home. She answered my questions. She understood that I had a tight budget to work within. She knocked out EVERY problem that arose, got our floor delivered, and found installers that could meet our deadline. I wouldn't be being honest if I didn't admit that the process was stressful... moving always is, but with Cindy in my corner... that stress was reduced drastically. She had an odd challenge to work with too... I do not use a cell phone, so communication could have been challenging, but nope... she left messages when I wasn't home, contacted me by e-mail, answered the phone when I called, called me back when she said she would. It was no problem at all. I simply do not have the words for how amazing the customer service she provided is. She knows her product and is friendly and efficient, and honestly... I don't know if I've ever met someone with such good problem solving skills. It's not as simple as just ordering a floor... there is delivery and install and multiple people that are involved before that finished product ends up becoming a part of your home. She handled every step of the process beautifully, no matter what issues arose, keeping me updated every step of the way. Thanks to Cindy... I have a beautiful floor that works great for my son. It was installed by move-in date and within the budget I had to work within. I am now surrounded by boxes that I need to find time to unpack while trying to get my old house on the market. I have a ton of things to do and worry about, but the floor isn't one of them. Cindy took that stress off my plate. The installers she sent did an incredible job. I'd been very nervous about hiring for the floors, because I haven't had much luck with hiring for anything. I end up doing most things myself, but I knew a genuine hardwood floor was not in my skillset. I put out feelers on a website, asking for referrals. Lumbar Liquidators was one of those recommendations. I'm glad I used them. I know this review is long, but I have not been satisfied with the customer service AND workmanship of a company for over 30 years. Things have changed, and not for the good. So... since this kind of service is evidently rare (or I just have really bad luck lol), I am taking the time to share this with anybody out there that is trying to find someone they can TRUST to get their floors done. Cindy... thank you. I know I was overwhelmed, and hyper, and stressed out, and just a mess at times, but that's because of past experiences with other companies. Thank you for EVERYTHING, and thank you for showing me that there ARE people that take pride in their job that WILL follow through and keep their promises. Cindy... you rock! And Cameron says to say "thank you for the sample (even though it ended up not being food lol). He still has that chunk of wood flooring you gave him. lol

Cindy at Urbandale store is horrible at customer service and communication. Customer care is worse…read more We received damaged product and they ripped us off some product that we returned. No wonder they are going bankrupt!! Good riddance!!

Fantastic job, we had them install 2 bathroom ventilation fans that were not properly venting to…read morethe outside. Unfortunately when house was built they were installed to vent into the attic. The original installation resulted in some water damage to the ceiling of the bathrooms. The crew did a great job installing, fixing them to vent outdoors, and repairing the ceiling. They were very professional, worked in a timely manner, and did great cleanup afterwards. We also had some of our vinyl siding quickly repaired. We had 1 top piece that had fallen down and another piece that had come loose during a wind storm. Looking forward to having them back for future work. Owner Nick is easy to work with.

I highly recommend this company. Fast service, answers questions promptly and overall great…read moreservice. I have had roof and siding work completed by Nick and his team and the quality and value is exceptional. Peace of mind it's done right is golden. Best value I've found.