I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.

ComputeRVA is the best! My computer was having a major issue and they did their best to fix it…read more Hunter and Tim were honest about the problem and steerer me to another computer. Honest, reliable and quick! Definitely will go back.

From the owner: We specialize in Computer Repair and Sales. We offer many different services including the…read morefollowing: Virus Removal, Laptop Repair, PC Repair, Mac Repair, Laptop Screen Repair, Data Backup, Data Recovery, Business Computer Support and many others

I have now been to Computer World twice to have my laptop repaired and both visits were great. The…read morestaff is friendly, courteous, and the repairs are done quickly, efficiently, and at a reasonable price. If you need computer or laptop repairs Computer World is the place to go.

Computer World proved themselves again last week. I did not introduce myself as one of their…read moreregular customers, but, no mind, the person at the front heard my tale of woe. He offered to check my laptop in case it was something he could quickly pinpoint. And he did. It was a dumb problem caused by me (unnoticed loose charger cord) and he graciously mentioned that it is a common oversight, nothing to be embarrassed about. Always competent professionals. Forget the fancy office; these guys know their stuff.

Pro Mac service experience has been consistently outstanding! To had two recent services. I was…read morecompletely impressed! Their process is excellent. The servicemen are exceptionally knowledgeable and passionate. I referred several customers. thank you!

Had to threaten them with a small claims court case because it took them 5 months to get me my…read morelaptop back. Not to mention they had to BUY me a brand new laptop because they not only failed to fix my original laptop they BROKE my original laptop even more then what it was. I originally went in for a broken USB drive. Recived my original laptop in 2 peices and was informed that it no longer turns on. Also when I went to sue the company I also did some research and found out the company (From when I looked in may 2026) did not renew there business license.

On April 7, 2026, I went to Experimax to get a new computer. Landon welcomed me, and I explained I…read moreneeded an updated device for my tax return. Though my old computer worked, it was too outdated for the software. Landon had someone assist me in selecting a perfect match and arranged to transfer my data. I also mentioned I'd return for another computer for remote work. When I came back on April 9, Landon helped me pick a second computer that met all my needs. On top of that, he also assisted me with setting up my profile, making sure everything was personalized and ready to go. In the past, they even resolved a phone issue I had, showing consistent excellence. Overall, I've had fantastic experiences. The staff is knowledgeable, friendly, and makes everything seamless. I highly recommend Experimax! Thanks again, Landon

Staff is friendly and has always been focused on solving my computer issues as inexpensively as…read morepossible. I trust their recommendations! Joel

I recently relocated from Atlanta, which had plenty of great PC retail resources. I wanted to give…read morea local mom-and-pop shop a shot down here in Richmond, so I went to John's. Massive mistake. What was going to be my 4th PC build (all on my own mind you) has turned into a complete disaster. Save yourself the headache and just make the drive north to Micro Center or go south to 2000 Net Computers. They both have 15 and 10 day return windows respectively except for physical damage. John has all these annual awards plastered proudly above his workstation. After my experience, it is blindingly obvious he only gets those awards because he is practically the only shop within a 20-mile radius selling PC parts--not because of his customer service. The backstory: I accidentally spilled coffee on my old PC. Assuming my old components were dead, I went to John to buy a brand new Intel i5-14400F, an ASUS motherboard, along with all of the other parts you need except a GPU to build a PC. While the system posted the first night, it suffered a complete hardware failure the very next morning when trying to boot it back up after not even going through the BIOS setup the previous night...Couldn't get it to post. When I brought the parts back, John confirmed that BOTH the brand new CPU and motherboard he sold me were completely dead. I initially appreciated that he didn't charge me a fee to look at the PC, but I quickly realized his "free diagnosis" was just a lazy fishing expedition to find a way to blame me. To make matters worse, he didn't even bother to test my GPU to confirm if it was working, despite me explicitly telling him on four separate occasions that the graphics card was my absolute biggest concern! Instead of doing the right thing and exchanging the factory-defective parts that failed within 24 hours, he basically pointed at his "All Sales Final" sign and told me I was on my own to deal with the manufacturer warranties. This was after he verbally agreed just two days prior to swap the board out if it was dead....He completely backed out of his word when it came time to actually do it. To cover himself from taking a hit on his broken inventory, John doubled down and started making up wild, technically impossible excuses, trying to gaslight me into thinking I fried the components: He claimed I was missing a bracket which was for AMD compatibility on an Intel LGA 1700 socket (which is physically impossible to mount). Showed him the instructions stating otherwise... Moving on. He then claimed I plugged in a 3-pin ARGB lighting header incorrectly, which somehow magically bypassed the motherboard's isolated power delivery and instantly executed both the board and the CPU. Anyone who has ever built a PC knows this is complete nonsense. The last response I got from him while rounding up my parts was a "Well I don't know, but you can just exchange them, ASUS and INTEL are great about that". Well, hey John... take a look at the attached photo. My old "coffee-ruined" motherboard, CPU, and RTX GPU? Turns out they are fully functional. I hooked them up inside the new case, plugged in those exact same 3-pin headers you said I had wrong, and the system booted flawlessly. Thanks for the new case, water cooler, and power supply, John, but selling a customer $400+ in defective silicon, pretending to do a "free diagnosis" where you don't even check the GPU I asked about four times, and making up bogus hardware claims to protect your own wallet is terrible business. I brought the rig back to you only to expect you to do the right thing, I have plenty of resources that could have told me otherwise... You gave me nothing. I will gladly take the extra hour drive up 95 from now on. If you want him to assemble a PC for you... I guess go for it... But if you're into building..proceed at your own risk

If you are having computer issues and are in or near Mechanicsville then pay John at Hanover…read moreComputers a visit. Had a SSD hard drive failure and he had me back up and running with new drive and new windows 11 in two days. And as for pricing I couldn't have done it myself any cheaper.

Looks like this store is permanently closed. The staff was…read morealways very helpful. My son is going to be sad.

This location is tucked away in a shopping center that I had never been to. Compared to its sister…read morelocations this one is bigger in size. The staff here was very friendly and made sure to engage in conversation with all of their customers.

knowingly sold me a Mac book with a bad battery. Had to ask for the charger that came with the…read morecomputer before I left. Asked for a refund and they told me it would be refunded in two business days but actually set the refund for 7 business days. Very dishonest and unethical business.

I had a really wonderful and stress free experience with Richmond Geeks when I brought in my phone…read moredue to my charging port having issues and no longer working for me. Mo at the front took a look at it right away and was incredibly knowledgeable and professional from the start which I really appreciated, the help and the level of service is worth highly recommending this place to anyone if you need anything repaired. They know their stuff and treat customers with respect. thanks again

Since NTK Computer closed in [whenever that was], getting a Windows or Linux OS PC repaired has…read morebeen a challenge. Full disclosure, I'm personally a MacOS human, but I have clients who are wedded to PCs, so I need to stay clued in on places that do PC repairs. These guys are top-notch, and pretty darn fast. I haven't seen them tackle a motherboard repair (yet), but I'm betting they'd be up to it. On diagnosis and repair of a variety of desktop and laptop PCs, I've seen them deliver on time, fully in-service, and at a fair price. If you're a PC, this is your repair spot in RVA.

I had tremendously high hopes for this local shop given the reviews and the products they carry…read more I'm a big supporter of local businesses and particularly in IT since it's the industry I work in. The selection of products that they carry is massive for a local shop, although at a premium. For one, the carried models are significantly more expensive; I suppose that beats paying overnight shipping from Newegg slightly. I watched a salesperson upsell a $65 PSU to an uneccessary $99 Thermaltake because "it was more reliable". Errr... no it's not, but I need it today so take my money. Heaven forbid you need to return a product, you'll get a 10% restocking fee and a scathing 15 minute lecture about how they are going to do away with the return policy and basically why you are an idiot. I get it. You are losing a little bit of money today to keep a lifetime customer. That's how the retail industry works. The customer service is disappointing, which surprised me given the seemingly positive reviews. On 3 seperate occasions I've interacted with the owner and his son. They seemed to give me attitude until they figured out I actually knew what I was talking about. On 2 seperate occasions, I had recommended my mother to go pick up a part so I could work on her computer... they were actually MORE rude to her. Not cool. I'd love to chalk it up to bad luck, given all of the seemingly positive reviews on here.... which seems suspect, given my string of bad experiences. These guys are IT competent enough, but at the cost of money and attitude. I'd try another place, even big box, first.