Great PT provided by a temporary therapist, Carissa. Wish she were permanent! The space is really…read morenice & roomy & conveniently located across from the hospital. Nice receptionists, too!

Since new owners took over, patient service sucks bad…read moreattitude from Nolan not caring didn't look at chart to see previous diagnosis PT was a traveler. Didn't use doctors recommendation. When I complained I got crappy attitude at my next appointments

I have received excellent care here. They keep to their schedule very well too. I recommend them to…read moreanyone in need of PT or a good place to exercise out of the rain!

From the owner: BenchMark Physical Therapy located in Pacific City is a leading outpatient physical therapy clinic…read morewith convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

The care team feels knowledgeable and caring, my issue is the problem I experienced with the…read morebilling. I will start by giving some background info to help explain my feelings and while I do not feel two star review reflects the care team and could be associated with American healthcare I will leave this here for future clients. I recently hurt my back and while I was able to receive some care through my own research I went to Therapeutic Associates to ensure that I am doing as much as I can to prevent future injuries. My first appointment went well and while I did not get much more information than I started I thought it best to continue care. Admittedly they had assessed that I may not need many sessions to get back to full health but would like to continue seeing me. I had asked about billing and was told by the front desk that if there was any billing they would inform me on my next appointment. I had to change my next appointment due to being unable to find anyone that could babysit my son at home and was able to change my appointment successfully. Went to the appointment and got a manual adjustment and was able to schedule the next appointment without mention of a bill. So I had had assumed the treatments were covered under my insurance as they said they would inform me if there was any charge. Unfortunately the next week we got news that we had lost our child on the way and I needed to cancel my appointment to counsel my grieving wife and myself. Unfortunately there wasn't a mention of a cancellation fee or a mention of my previous charges but my mind was elsewhere as well considering the situation. I did reschedule and got an email informing me of charges of the sessions. The emails themselves do not show what the bills or charges are and you must create an account with them to see what the charges are. After finding out what the charges are and considering that I do not feel I need more sessions I decided to cancel my last appointment and found out of the cancellation fees. I admit I should have been more aware of the bills and should not have canceled the day of I was meant to have the session but what is done is done. I was originally going to give a 3 star review but I remembered that during our second session I was passed off to a different associate and was charged extra for the dr to crack my back. All in all I feel as though my experience is an outlier and the general experience everyone has going through them is lovely. My complaints could be due to how insurance billing works and my unfortunate life altering situation which caused me to be unable to keep the schedule I would have liked.

I have a chronic back injury and it has flared up since starting school again and prolonged…read moresitting. My doctor recommended PT and I was referred to TAI Newberg. I have nothing but great things to say! All staff are friendly. I had Anne and Amy for my appointments and both were very good at adapting the care to me not just giving me the same care as another back injury. Every PT aide I worked with was also very friendly and held great conversation (I believe they were all george fox students). When I was discharged they gave me a prize and made sure I had the necessary tools to continue my pain-free life. They also gave me their contact information for any future concerns or questions. They let me know I am always welcome back even for a different injury. I appreciate everything they did for me! My back pain improved by so much during the 2 months I was in PT.

Quality of care is on point and hearing where I would like to be at the end of this journey.read more

Pre & Post total knee replacement was made successful with guidance from Jordon, Eric, Zachery,…read moreJeramey, and Don. Completed my post surgery with PT visits in 3 1/2 months with twice a week visits. I'm a 79 year old Veteran, and this team of professionals constantly gave positive encouragement. But believe me you have to do the work. The office staff are so accommodating & friendly. John Andrew and his group can deliver. Jim C

Emily and staff are trained and caring. It's this new world of insurance that is making it…read moremiserable to see good providers. I have been at Therapeutic Associates for different reasons and I highly recommend their services. Do your part too. Follow up!

Emily and Crew are great, I busted up my knee in the spring, and after a MRI and talking with…read moremedical staff. Started Physical Therapy with the team shortly afterwards. And now back to normal, the staff shows great care for the patient's with encouraging helpfulness. Thanks

Big Sky is amazing- I especially recommend Megan!! Everyone groans when I tell them I have to go to…read morePT following my shoulder surgery, but Megan makes it very pleasant. She's down to earth, truly listens, and is very sweet! Front desk girls, and support staff get a huge shout out, too!

My 16 year old daughter was referred to Carl at Big Sky Physical Therapy for neck pain. I was very…read moreimpressed with the personal attention he gave my daughter and the overall family atmosphere we felt while working with Carl and his entire staff. Carl took the time to understand the issues and gave us a game plan to get her back to on track to no pain! Thank you Carl and staff... you guys are awesome!

Jonathen, Alex and Nick know how to bring the best out of your body and how to help you maintain…read moregood body health habits. I went in with sore neck, shoulders and back from a car accident and not only did they physically manipulate my aching body but they encouraged me to maintain by body strength by teaching me exercise that will maintain my fitness. I already miss the neck manipulation and spine as it is difficult to maintain the pain free and strong body they had given me. But their goal is to encourage you to be a healthy person independent from them. They truly worked magic. I wish I could have PT's like this every week. I know I would feel years younger every day and be a better me.

They were all very nice. But I am not sure why they are billing for past appointments that were all…read morepaid for. I stopped and cancelled all the treatments; As I found a closer provider; But got a huge bill surprise in February. I am sure they will clear this up.

I can't recommend Dan's talents enough. He has helped me with posture and muscle tension issues…read morethat no one prior has been able to impact including Chiropractic, LMT and PT. Dan has the patience and ability to unwind years of compensation that our bodies have built up in response to injury, structural challenges and stress. He is the first LMT that I have worked with who actually stays with a muscle in stress and moves slowly and patiently at its pace until it fully releases. In addition, he is great with suggestions for movement and exercise that will assist with your recovery. If you are looking for a feel good massage with warm rocks and aroma therapy, go to a spa. If you want to get help with pain and movement, or to improve your posture and performance...make an appointment immediately with Dan.

From the owner: Structural Integration, Posture Realignment, Sports and Repetitive Stress Injuries, Proprioceptive…read moreNeuromuscular Facilitation, Myofascial Release