Enthusiastic owner. Incredibly passionate about his work, whiling making sure the customer is…read moresatisfied. Used him for one job and now have him doing the master and guest bath. Honestly, have nothing negative to say. Additionally, he is on time and cleans up daily.

From the owner: At Cook's Quality Flooring LLC, we've built our name on exceptional customer service and an…read moreunwavering dedication to overcoming flooring challenges for our customers. Located in Englewood, OH, we stand out not just as another flooring contractor but as your neighborhood flooring ally, fully certified and insured, passionate about revitalizing both your home and office spaces. We serve residential and commercial clients in Englewood and the surrounding areas. Our comprehensive services cover a broad spectrum, from laminate and vinyl to luxury vinyl planking, linoleum, and hardwood flooring. We also specialize in VCT flooring, as well as floor tile installation with specialties in marble and ceramic porcelain. We also provide installation of the kitchen backsplash. Our skillful teams provide expert carpet installation and removal, plus comprehensive floor demolition. But it's not just the range of services we offer that makes us stand out. What truly differentiates us is our commitment to professionalism, speed, and reliability. We emphasize swift and pristine execution, ensuring each project receives meticulous attention. In addition, our dependable team is pleased to offer free evaluations, and as a token of appreciation, we extend special discounts to our esteemed military personnel, all while maintaining competitive pricing. Don't hesitate. Realize your flooring aspirations with us and discover what we mean when we say, "Customer Satisfaction Is Our Top Priority!"...

Save yourself time, effort, energy, and legal fees and DO NOT use these people…read more The building manager for my office hired them to paint my new office. From the very beginning we had problems. The painter blamed the color black (Tricorn Black from Sherwin). I've used this color for years. My old office was also painted that color...nobody else had issues with it. Then she blamed the ceiling and the walls in the suite. From beginning to end she complained about the job and showed crappy workmanship. We actually had to bring in another painter to fix her mistakes after we moved in. (This company did hire an amazing sub-contractor to make the trim on the wall - is recommend him any day!)

He was so knowledgeable and friendly. He fixed my leaking refrigerator where no one else could…read morefigure it out. Resolved a couple more plumbing issues. Would highly recommend.

From the owner: Offering residential general contracting services to anyone in the New Lebanon area. Call now for a…read morefree estimate.

Bryan did an amazing job on our bathroom remodel. This was our only bathroom and he moved at a fast…read morepace making sure we had what we needed to get by. He is very reliable and detailed in his work. I will recommend him to everyone! Thanks Bryan we are really happy with your work!

So we hired MACE CONSTRUCTION to do some work for us (first mistake) around Christmas time. They…read moreappeared REALLY nice in the beginning. Showing up to work what day, etc. Toward the end of the job, the work became sloppy and mediocre at best. But Bryan assured me he would make it right. My husband wanted to pay him because it was Christmas time and they have lot of children and most of the work was finished except, the finishing touches and some clean up work which are REALLY critical, but against our better judgement we paid him... Well, these folks did NOT return. Even after we called and emailed. Now I have to sue them to get some relief. Just be careful if you use them. You may end up with an UNFINISHED, sloppy job.

Never answer the phone or care to call back. They need to get better on communication. If they do…read morework as they communicate, is not a good work.

I felt very comfortable with Kelly, he showed me things I didn't even know about. He was very…read moreknowledgeable, and he explained himself quite well. I already recommended this inspector to friends.

We hired BGC to install a door and build a small patio.. but it turned into so much more ( in a…read moregood way). They ended up putting in 2 doors, building a bigger patio then planned ( our request), doing a concrete walkway and will be installing siding on our house very soon. Mark is easy to talk to, helps with suggestions and fixes any issues QUICKLY! Justin was the main guy doing the work and he bent over backward for us ( much of these projects was a surprise for a family member who was out of town). Justin came on his day off to do work so the "surprise wasn't totally ruined" ( family member came home 2 days early) ! Justin was very knowledgeable and even lent his advice on some projects I was doing on my own around the house ( who does that?!? Amazing right? )

Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.