Benjamin Franklin Plumbing 125 W. National Rd…read moreEnglewood, Oh. 45323 (937)898-8661 or (937)753-4155 Price Dispute: Plumber said, he would use the Hydro Jet & Camera ($1200) to clean drains by going through the pipe on top of the house. He got on top of the house but the hydro jet or camera wouldn't fit the pipe. So he came down & checked the main drain which was clear & ended up using a snake to unclog the shower. The problem is he still charged $1200 & only used a snake. Called & spoke with receptionist for manager to call me to discuss & no call yet. It does not cost $1200 to snake out a drain- Google it !!! 1-14-26

Very expensive - my "consultation" was $100.00 and nothing was done and the problem was never…read moreaddressed. It was a lot of guessing and stomping around and saying "it could be this, or this.. we won't really know for sure... "

Bryan did an amazing job on our bathroom remodel. This was our only bathroom and he moved at a fast…read morepace making sure we had what we needed to get by. He is very reliable and detailed in his work. I will recommend him to everyone! Thanks Bryan we are really happy with your work!

So we hired MACE CONSTRUCTION to do some work for us (first mistake) around Christmas time. They…read moreappeared REALLY nice in the beginning. Showing up to work what day, etc. Toward the end of the job, the work became sloppy and mediocre at best. But Bryan assured me he would make it right. My husband wanted to pay him because it was Christmas time and they have lot of children and most of the work was finished except, the finishing touches and some clean up work which are REALLY critical, but against our better judgement we paid him... Well, these folks did NOT return. Even after we called and emailed. Now I have to sue them to get some relief. Just be careful if you use them. You may end up with an UNFINISHED, sloppy job.

No one ever wants to get to the point where they have to call repairman... But I'm so glad this…read morerecommendation caught my attention. Very professional, insightful, and pleasant to do business with. I will definitely keep his number and use his service, when needed. Thank you. Loveland, Ohio (7/17/26) Note: He repaired my AC unit, while kneeling in the pouring rain. He's a good dude, with a wonderful work ethic. Nice to see.

Absolutely wonderful work, their prices seemed reasonable to me. I will continue to have them…read moreinspect my furnace and a/c. i would highly recommend these guys

Rude, Had to call gas company 6 times in 3 days. Sounds a bit extreme but when there's gas leaking…read moreit's extreme. The city hired them to change our gas lines, they didn't cap the old one off properly. I left for four hours after they had finished came back to a house full of gas. One of the work trucks knocked my mirror off my car and they denied it and wouldn't have it fixed so what do you think? The guy in charge was working with a cigar in his mouth working on a gas line. True story, unbelievable. I know

DO NOT CALL THIS COMPANY IF YOU'RE LOOKING FOR A FULL SERVICE PLUMBER. Ritter was contracted by…read morethe county to replace the main water line for the neighborhood. I thought while their here Ill have them replace my old plumbing, (for about $2,000). My garbage disposal quit working while they were here so I asked them to replace it. "Sorry we dont do that, there often dirty and we dont mess with it, was the reply." Yes even after I offered to pay them extra. After about a week I went down to the basement to find it flooded, the workers unpluged the a/c pump which drains the water, after plugging it back in it failed to work though it worked before they came maybe it was just time for it to go ? Next Im guessing I broke the divertor to the main shower trying to secure it to the wall not sure how I did that or why they didnt make sure it was secured but the faucets quit working, anyways I found that there was no turn off valves for the hot and cold water lines so that the divertor could be replaced, they also didnt put a turn off valve on the hot water tank Took over a month to get the boss back out here for the turn off valves to be installed. Luckly I have two baths. I asked them to replace the divertor that I had purchased, " Happy to pay you for the work . Sorry we dont do that not enough money in it." $200 an hour $200 trip charge and theres not enough money in it ! And they were already here. Also said they dont do toilets again lucky I didnt need one. Maybe I have unrealistic expectations but when you call a plumber you expect them to do all the plumbing work and not pick and choose what they do and dont do. Believe me had I known that I would not have contracted them. What may have taken them an hour to replace the divertor will probably take me 5 trips to the hardware store several hundred dollars for the tools/ materials alot of time on u tube and Im sure some cussing as Im not a plumber. Hope this is a teaching /learning experience for you as it was for me.

After having several plumbing companies come out and tell me my sewer line needed to be completely…read morereplaced, I was preparing myself for a massive expense. I decided to call HPS Plumbing & Drains for a second opinion, and I'm glad I did. They took the time to properly inspect the line, explain exactly what they were seeing, and instead of immediately trying to sell me a full replacement, they worked to find the most practical and affordable solution. They were able to thoroughly clear the blockage, get my drains flowing again, and saved me thousands of dollars. It's hard to find a company that values honesty over a huge sale, but HPS proved they care about doing what's right for the customer. Professional, knowledgeable, transparent, and fair with their pricing. I would absolutely recommend them to anyone dealing with a drain or sewer issue.

Tyler Heinze has done numerous jobs on our large property. Removing many fallen and dead trees,…read morebrush trimming, gutter cleaning, flower bed cleanup, mulching, and deck power washing/staining. Tyler is timely, professional, and his charges are very reasonable. He's now my "go-to" guy for our property maintenance. We highly recommend!

Great install of a new combo heating system. They really do a great customer service. It's very…read morerefreshing to know some still care.

They helped me with an emergency issue. They were professional and clean. I am so thankful for the…read morehelp they provided to me. I will continue to use them and recommend them to everyone.