I feel compelled to remove a Remedy Spa star based on my experiences here in the last 6 months…read more What with being a pretty big fan of this spa when it initially opened I was (evidently) one of the first people to end up on the spam list. I remember why I had initially forked over my contact details to RS and it was because they occasionally have open house events where you can try products and even receive free (micro session) services like paraffin treatments. Uhh, free spa services!? Show me the dotted line! Several months later I did however start to notice that I was receiving multiple promotional offers/month in my email as well as being sent junk mail in snail mail version! Haughtily, I informed RS that I wanted to receive no more junk and yet somehow still receive the occasional email... At least the paper waste has stopped... I guess? My second gripe with RS was over an encounter I had in late July. I even booked this 50% off wax session from Vancouver, weeks in advance... I was THAT pumped about being back to the land of reasonably priced lady services! Upon arriving, I had an extremely awkward conversation with my esthetician about what *type* of service I would be getting. Trying to cajole someone into ripping MORE hair from between your legs is, I assure you, uncomfortable even for an extrovert. Perhaps you have had this happen before? Where you have been inadvertently booked into a smaller time window than your desired service will take? The real crux in all of this was that whomever I had booked with had not asked which service I wanted and what ultimately came to light was that my wax lady had NEVER DONE A FULL BIKINI WAX BEFORE. She was therefor too nervous to try on me (hey, me too once I found this out!) and I ended up paying for and leaving with a) not the service I had wanted and b) a rather crooked and sloppy job upon at home inspection. To be fair, we've all started new jobs before and I guess there's no school for bikini waxing with faux hippy bush dummies to practice on but come on... I hope my next experience at Remedy is more customer oriented! I will for sure be clarifying repeatedly in future which service I want as well as requesting a more experienced wax-er.

I climbed the steps reluctantly. I'm always a little hesitant to go eye places that seem like…read morenests, perched at the top of a slew of stairs. When I reached the tastefully designed landing, the smell of warm citrus was like a veil, calming me instantaneously and giving me the desire to be fully pampered. I entered into the small space and was greeted by sunlight and shelves of properly placed products. The lady at the desk was on the tele, so I grabbed a pamphlet and perused the skin care goodies. While reaching for the price list, I noticed an assortment of alcohol bottles and martini glasses - I was wooed right then and there into wanting a Sex & the City moment to call my own. The Farmhouse Fresh products looked sassy and sweet, with yummy smells and gorgeous packaging. There was a foot treatment called the Honey Heel Glaze, selling for $24, which looked like a lovely product. Remedy also carries OPI nail products and a variety of other soothing and rejuvenating luxury items to make your epidermis glow! I loved the look and feel of this place and was glad I opted to head up the stairs to check this place out. The smell alone is enough to calm even the most wound-up of souls, and should be a service in itself. I adore this Facial Bar and would love to have a treatment here.

My first impression walking in was " this place is quiet.:) as I sat down to await my apt. This was…read morelast month (March, 2018) The place is clean and the decor was appealing to me. Once going in for my Lazer treatment, the owner/ laser technician (Cynthia) was very friendly, knowledgeable and courteous. I don't know of many Black men that would actually do something like this (although it is certainly not uncommon for Black men to seek Lazer treatment) but Cynthia was able to take on the challenge of calming my fears :) Great spot, I'll be back again.

Ladies. If you are looking for excellent service and laser that works - Cynthia is your gal. I mean…read morewho am I kidding it's not a fun way to spend your afternoon - but worth it in the long run. Especially for us gals with Mediterranean blood ;) Expect discreet and professional servicing here.

This place is absolutely a scam and I have to crawl out of my bed at 2am to write this review…read morebecause I am FURIOUS. I asked for layers for my hair and this is what I got. Seriously tho, my dog can chew my hair better than this. The lady certainly didn't have any skills and I doubt that they are even trained, and yet the owner claims that they are professional Korean haircut. LOL. She barely speaks English, it's extremely difficult to communicate. I saw the reviews on Google and decided to go, but now that I'm reading it thru, most of the five stars looks suspicious. This place has NO SERVICE, NO SKILLS, and NO INTEGRITY. I will NEVER EVER go to this place again and none of you should, if you don't wanna waste your almost $70 for nothing :) I wrote this on google, complained to the people who work there, but I still get no apologies till this day. They DO NOT care!

Had a consult for a protein smoothing treatment for my grey hair. I was assured everything would be…read morefine. The day on my treatment, my hair turned neon yellow and they tired to fix it with a toner. I left the salon with green hair and zero compensation! I obviously didn't pay one red penny. It took me 3 years to grow my hair out to grey and they ruined it in one go. I paid 250 dollars for another salon to fix their mistake and now my hair is no longer grey. And they don't' even care! I will never recommend this salon. They are completely incompetent.

I booked an appointment with Saskia, because of the great reviews and it's been absolutely worth…read moreit. Her place is warm, cozy and clean even as her character and the way she works. Saskia is superkind and I could tell, by her treatment, she really loves feet. It was extremely relaxing. It was such a nice experience to have both a professional treatment combined with nice conversations. I would definitely recommend Saskia to anyone and I'm very pleased we met.

So I bought Nash a gift certificate for a Manicure & Pedicure at Saskia Roch (my way of saying…read moresorry for what her and Halsey went through on the highway between Chicago and San Diego... 'Specially the truck incident)... And she LOVED it!!! Saskia Roch Aesthetics is "flavor an it just don't stop"!!! Yule love it!!!

If you are AMAB and going here for laser facial hair removal, DONT. They are not knowledgeable in…read moretrans care. They use the same power laser and it is literally torture (if you are AFAB I'm sure it didn't hurt at all). I had two sessions, cried after both, and thought I would have to give up on this. The pain was so intense I can't overstate it. I do have coarse hair (and a lot of it) so maybe if you don't have much facial hair, but still. They are clearly tuned to the finer hair of AFAB, which is fine, but I had no idea this level of pain isn't normal. Go to a place that *has* electrolysis, but don't actually get electrolysis to start (one I switched to is Sunswirl in darmouth) they are much more medical and actually understand different hair types. Not only was the prep work more throughout (making sure it's shaved close enough, cleaned, etc) but the pain was actually tolerable. They will actually respond to how painful it is for you, and adjust. Oh ya, the price is also insane. The other place I'm at is *less* *without* any discount (less than dermaenvy's 50% discount for gender care) and they do also have some discount for gender care on packages of 3+

Friendly staff, SO MANY TREATMENT OPTIONS! If you haven't tried before, I highly recommend you doread more

Master Skin Therapist Sonja Barkhouse is who I see monthly for various services, and she always…read moredoes a great job! She gives clear direction, example: lie down on stomach for the back treatment. She explains each step, telling me the lotions, nail treatments, etc she's using. She professional, detail oriented, friendly and expert. The folks at reception are professional, detail oriented and friendly, too.

Ruined my hair right before my sisters wedding and yearbook photos. I received a barber other then…read morethe one I had booked because of scheduling complications that I should've been informed of earlier and ended up with a less experienced barber who didn't care about how I wanted my hair and chose what to do on their own. Staff was incredibly unhelpful and tried to play it off acting like it wasn't a big deal.

Went to willows for a pedicure- called the Devine Pedicure and it was hevenly! The clinician was…read moregreat and they even accomadated my child with a water basin and scrub so they felt part of the experience. I will definately be back to try the other services as well!

Inviting and professional interior. Friendly staff who were knowledgable about their product. If…read moreyou want to feel pampered in a relaxing environment then this is the place to go.

If I could give a 10 STAR review I would. It was my second treatment and I was blown away yet…read moreagain by Hawa. From the moment you step into the room, the essential oil smell wraps itself around you like a hug. It's NOT a facial - it's an experience for those who need to step back and do some serious self care! Hawa does an incredible facial, however, it's all the little things she does on top of the facial that make you feel completely pampered, like the green juice, orange slices, little chocolate treats, specialty tea and the arm and hand massage. She also offers something on the way out of the door so you feel as special walking out as you did walking in. This amazing entrepreneur is hands down the best and she deserves all the business she can get. I will be back again and again!

From the owner: At Keita Beauty, we specialize in holistic skincare services designed for all skin types, offering…read morea luxurious personalized experience in an inclusive environment. We offer: Facials, Advanced Clinical Facials, Lymphatic Drainage, Facial Sculpting, and Intimate Skin Brightening

I called around looking for someone to gut my curly hair. I dropped into this shop and the…read morereceptionist assured me Dana could. I have never had a worse hair cut in my 69 years. My curls are gone, she didnt follow my direction. It's uneven has NO style to it, it lays flat. I have never been so disappointed. If you dont know what you are doing say so. I would rather do it myself than have it butchered. This is a -10 review.

Customer service is professional, welcoming and friendly, on the telephone and in person. Their…read moreaesthetician Sonja is outstanding, so if the other aesthetician, cosmetologists and stylists are as high quality, go to this Head Shoppe!