I have been to this location several times on a personal visit and have absolutely nothing but…read morepositive things to share. I'm greeted every time. Employees ask if they can help me find anything. They're helpful and informative. I also work with a local little league. This business has been nothing short of generous with sponsorship and donations. They were always extremely professional with me and my fellow board members. Roberto and Cristoph went above and beyond! They deserve a 10/10 in customer service. I will be back on behalf of our league and for my family's musical interests.

i posted a review about GC back in Mar 2023... I will freely admit that at the time, until i got a…read moremanager involved customer service was not stellar... that being said, i recently purchased a Fender Telecaster Ultra II. The experience of purchasing (traded some guitar + cash) was excellent. The only issue I had was with the quality of the instrument. To Fender: Do better! After i couldn't deal with the persistent string buzz and the guitar constantly out of tune... I went back 5 days later with the intent of returning and/or exchanging. That experience was also awesome. Ethan helped me out and was very understanding. His first response was to offer to ship me a new in 2 days... I asked about in stock items and he indicated he had another one in the store, still in the factory carton. So i asked to check that one out... it was worse than the one i bought. I asked if i could have the store tech look at my purchased instrument. He introduced me... can't remember his name. He was rather dismissive regarding my issue but made some simple adjustments while i was there.. I took it home and it pretty much the same... I'm now at a point where i'm ready to chuck it all, still mulling it over but i wanted to give a shout out to CG for its much improved customer service.... Shout out to Ethan!

My MIL painted this door harp many years ago but never finished completing the strings and wires…read more We found it tucked away amongst her belongings after she passed away and vowed we'd complete it. We bought an unfinished door harp online and tried to use the parts from it to complete the project. It was an epic fail. We could not get the correct tension on the correct wire as hard as we tried. We stumbled across a store called the Strum Shop in old town Roseville on our way to lunch. Yesterday we picked the door harp up. It will be hung in our home as is a beautiful reminder of her, thanks to the Strum Shop. Highly recommend this shop and their services. Friendly people and quality work.

Mirarose's first instrument! My hubby and I were looking for some unique Easter basket fillers for…read morebabies and came across this great small/local business in Downtown Roseville! We found a cute little kids section of various instruments from maracas to drums! We ended up purchasing the Hohner Kids Tactile Single Egg Shaker and LP Rhythmix Egg Shaker! Definitely sensory play for her, she loves to shake them and carry them around! Definitely a perfect gift for babies that will keep them entertained, I want to return to get her more instruments he he! I would highly recommend The Strum Shop that's been in business for 13 years! Sweet staff and they offer music lessons! SYOY! :-) *Song Credit: This is life by Xuxiao

I had such an amazing experience with Manny here!! I had a problem with purchased product and he…read morewent through in's and out's helping me every way he can. I was so grateful to be able to receive so much help from someone who genuinely cares about your experiences while purchasing equipment, and going out of there way todo everything possible to help like its their own!! The team of employees is just amazing in this Guitar Center.

My son wants to come to this store everyday . If it was up to him he would be here all day lol …read more He has bought a guitar from here and multiple instruments . Every-time we go, there's always someone willing to help him out with his questions. This store has every instrument you could think of. The store is very clean and organized. It has a lot of helpful people willing to help you out as well. This is a fantastic store. I definitely recommend checking out.

Friendly knowledgeable people. Excellent customer service. Great selection of guitars and strings.read more

What a wonderful little shop a short drive from the Lincoln area. Great service and gentle care of…read moremy vintage Martin guitar. The owner had answers to all my questions. The 65 year old instrument came back from his workbench looking brand new! Well... almost. Haha! Know that I'll be back. I highly recommend Auburn Strings as the place to shop for guitars and your string instrument needs. As a 75 year old player, I speak from experience!

Great service on a flute; reasonable price. Will return on a yearly basis. Thanks Great Serviceread more

Excellent customer service! They repaired my flute within a week. I was very impressed with how…read morequickly they were able to fix my flute. I went back within that same month because one of my keys wasn't working properly. They repaired it the same day without any additional charge. I highly recommend this business.

Super awesome collection of used guitars, amps, drum and etc! Made me feel super welcome. Cant want…read moreto go back, hopefully with a wallet full of money!

I'm a many times repeat customer. Friendly people! Excellent service! Fun finds in guitars, rigs…read moreand accessories! Generally speaking, if you want it, they probably have it. Great luthiers on site, too. Thrilled they are in Elk Grove.

This is a cool store and needed in Napa. They support local musicians and give a stage for those…read morethat perform.

Great little music store! Very helpful and will order if…read morethe don't have it in stock!

Carl is excellent! So glad I found him. He's very knowledgeable and thorough about his work. He's…read moredone setups on all my basses as well a neck switch on a couple of them. Completely professional and timely. I just referred a friend to him who needed his guitar worked. He's just as pleased.

My pickup replacement was very well done and in a timely manner! Very nice guy! The communication…read morewas excellent!

Incredible place. Stage setup, community events etc…read more Exactly what this area needs, an awesome place for youth/everyone can go to join together & enjoy a common thread-music. Definitely is worth the time to stop in, any music lover or especially musician will LOVE this place.

Both Skip and Cat are lovely and their space is perfect on the block. Skip is a very inspiring and…read moreuplifting music teacher.

Came in and met with Tim the GM and staff to have my son's violin strung and tuned. Tim took over…read moreand left us impressed and beyond happy. He was very thorough, informative and highly skilled. So glad we came here. Telling everyone I know about them. CUSTOMER SERVICE EXCEEDED EXPECTATIONS!!! Bonus: they had a live rehearsal in one of the rooms which we really enjoyed listening to while waiting.

I shop here when I can. It's wore out of the way for me, but important to me to shop local and…read moresupport locally owned businesses. For my (violin) needs, they've always had what I need. As important, the people there are very nice and knowledgeable.