The customer service was A1 from every point of contact…read more Kudos to Ross who I got on the phone to decide where I wanted to go for my range experience. Ross was thorough, pleasant, patient, informative and kind on the phone! When I arrived, Dave took care of me at the Range counter and he was SOOOO informative. He gave me so much great information and again was super patient with all of my questions. Mike did my 30 minute session and honestly, minus the arsenal on this mans waist, I just wanted to give him a big hug. What a kind soul who can probably shoot the peen off of an ant at 50 yards. #inreallife. So I wouldn't suggest the whole hug thing, but he IS my new best friend in my head. Not just because he told me what an amazing job I did, but because from his thorough teaching manner, to the exercises he instructed me through, and his obvious concern for my safety, I felt cared for. The facility is beautiful and the staff are well qualified and very welcoming. I will take my new best friend Mike's advice and be a once a week customer. I quadruple LOVED my visit from the intro video, to Dave showing me how to sign up for classes online, to my active range time....the process is easy, and the pricing is great for range time, targets and ammo. I didn't have time to look at the gun selections, but from what I did have chance to gander, it is impressive. I loved my experience and am grateful to everyone at the Governors Gun Club for treating me so well!

What an absolute clown show this place is. MOST of the lanes are inoperable, and have been for…read moremany, many months. There have been a couple of time when I had to wait so long for one of the working lanes, I just gave up and went home. Instead of repairing the computerized system that moves the target carrier, they just installed an electrical box with a light switch. LMAO You have to use the light switch to move the target carrier yourself. About halfway through shooting today I noticed gun smoke was building up, and not being ventilated like it normally is. I noticed the ventilation system on my side of the range was struggling, and almost nonfunctional. All I could taste was gun powder. I finished shooting and went to wash my hands. The guy who seems to run things walked through the hand-washing area. I told him about the ventilation problem. He just looked at me and said "We know. There's another one on the way." If you know the ventilation system for those lanes does NOT work properly. WHY are you allowing people to continue to use those lanes? On some lanes you can no longer run the target carrier out to 25 yards. Instead of repairing the system, they just stuck up a sign. "24 yards max". The place is in greater disrepair every time I go in. It's as if they could care less about people shooting at the Powder Springs location. I guess they got what they wanted when they made all of their political connections at the Kennesaw location. I hear Erick Erickson talking about that location on a regular basis. Dear God, please sell the Powder Springs location and allow someone who's interested in taking care of the place to take over.

This shop is haphazardly run, and the owner Tyson Crabbe has yet to meet a delivery commitment. I…read moremade two drives there from Tennessee and the promised rifles were not ready despite assertions to the contrary. They don't open until 2-3pm. instead of working to meet a commitment, we had to stay overnight, only to find out that he went coyote hunting instead working. He knew that the rifle were not ready and yet allowed us to make the trip. Next trip 3-months later after Tyson's commitment, was same deal. Rifles were to have been done within one month of first visit.