If you're trying to decide whether you should or shouldn't get a new phone or iPad, don't think…read moreabout it any longer. Go in and see Roger at this location. Very knowledgeable and helpful. I was blown away by his customer service and highly recommend him to anyone looking to update their technology.

I have been with Verizon many years and have a grandfather plan. Through a human error it was…read moreremoved and I was told could not get it back... Kitia took 3 hours with me and gave me that warm friendly family service when I am sure she could have been making commissions off someone else.... I came through the door and she reassured me that she had me no matter what.... And people not just because of the Great phone service but because of the customer service skills as presented today...see Kitia at the Pennsylvania store and be treated fairly with dignity....z

Had you ever been in a situation where your phone was broken, you had no phone insurance, phone…read morerepairs costed too much, all your contacts, life photos and videos where on there, and you felt like it was just the end of the world? That has happened to me on a few occasions, and each time I had lost all my contacts and photos that couldn't be restored.... I felt helpless until I found out about Cowboy Wireless! I was able to get my phone fixed and restored in working order without missing my important files, and best of all it was well within my budget. For a small fee, cheaper than paying for a retail insurance replacement, I felt like I was on the winning team! Eric Keller at Cowboy wireless was truly knowledgeable in all things Mobile! With affordable services I couldn't pass up the fantastic deal. I also didn't have to deal with run around's from my insurance company to have my phone replaced. If you ever find yourself in a bind such as me, definitely check out Cowboy Wireless! Extremely courteous staff and quick turnaround times, qualities that are often missing in their industry. Thanks again!

We had Airosurf for nearly 10 years, in Arcadia, Oklahoma…read more For the most part, their internet service worked. It was slow and not super reliable, but we lived in the country and Airosurf was our only "non satellite" option. But then we started having real problems. Every day at 6 pm (on the dot, like clockwork), our internet speed crashed to almost nothing. We could not even watch streaming service on one television -- everything else was unplugged. It's like someone flipped a switch at 6 pm every day and turned off our internet. So we called to ask for assistance. What followed was 2 months of extreme frustration with respect to Airosurf's poor customer service -- and 2 months of no internet or television after 6 pm. The front office lady was nice, but couldn't really help us. She would send us to the tech people who actually seemed to be angry -- Airosurf techs would say everything looked fine on their end, and it must be something in my house that caused the problem. They literally said it wasn't their problem and I was the cause, and I needed to fix the problem myself! Holding an electrical engineering degree myself, I troubleshot the problem, looking for any transmissions violating the FCC that could interfere with my wireless internet. I added chokes to everything. I unplugged everything. I went as far as unplugging my home alarm system to verify nothing in my house was causing the problem -- Airosurf continued to be angry, unhelpful, and dismissive. They just didn't care. After about 2 months of my internet shutting down at 6 pm (not coming back until sometime around 2 am), they sent a tech out to my house and said they moved my connection to a different tower. It seems Airosurf was in the process of upgrading their system and they had too many customers on a single tower. When everyone came home from work and turned on their TV at 6 pm, it overloaded the system and nobody got internet services. After that, our internet service was somewhat "normal", though it continued to be slow and not super reliable. A few months later, we started seeing other short internet outages that always happened at the same time every day. These outages were only 10 minutes or so long, so we just accepted it and didn't ask for any more "dismissive help" from Airosurf. Airosurf likes to tell people they are a small family owned company, and therefore customers should give Airosurf a break and accept their poor quality service. I firmly believe the problem with Airosurf is the NEPOTISM -- I think the entire company is made up of family members who got their job because they are family (not because they hold an engineering degree or have any idea what they are actually doing). Since they are family, they have no fear of losing their job, so they just do not care. This is a real problem! When we were offered much faster, much more reliable, fiber optic internet service for LESS MONEY than Airosurf, we jumped at the opportunity. When we called Airosurf to cancel, they didn't even ask why. They said they would later make a decision about picking up their equipment (modem and antenna on my roof), but they never called back or came to pick up their equipment. Just bizarre people at a bizarre company. I do not recommend Airosurf.

I have used Airosurf for over 5 years. I have been extremely happy with their service and customer…read moresupport. Very little downtime even after major storms. Always responsive when I call them.

I just wanna brag on x-treme services for a quick minute. I've been with them for years and they do…read morea phenomenal job! Anytime there's an issue with the Internet they can usually walk me through it on the phone quickly, or they send a tech out. Just like today made the phone call around 3 o'clock and the problem is solved by 430. Just always super impressed with their employees, on-site technicians, and every experience I've had. Keep up the good work

Fourth service call on intermittent speed issue. Speed will drop for hours on end to 2-6 Mbps down…read moreand 4-7 Mbps up with ping times hovering in a respectable 21-30 range. Keep in mind I am using the same measurement site as XStream uses. The service guy Christian shows up with a new modem, great, we can try that as a solution. He won't hardly speak to me about the issue I have, acting very put off by being here. So I, suggest that we may need a dedicated line for the modem if this doesn't work. Christian doesn't like that I have a suggestion and says so because he knows his job and I know nothing. Forget the fact he tracked mud across my carpet and kitchen floor, His attitude was plain bad. By the way, I am an Engineer in electronics manufacturing and have been in the industry in many areas for a long long time and I do know a few things about modems and what constitutes a dedicated line. I hope I have no further issues and the new modem fixes the speed drop issue. I only want the service I pay for, nothing more, nothing less. I pay for high speed, I expect it.

This only got a 1 star because there was not a choice for 0 stars…read more Dobson formerly McLoud Telephone has terrible customer service and terrible internet. Their internet is horrific-don't plan on working from home or running a business( we We're running a business) unless you are fortunate to be in their fiber optic area. Internet speeds painfully slow -12megabytes! Loss of signal constantly! Tech came out-did nothing ! After they chewed out a family member for calling customer service too much we met our limit with them. One time when they made a service call, they went to the next door neighbors house and disconnected them! That was the final straw -we disconnected! After 4 months we are still waiting for our refund for unused service( always paid ahead). Now they are dragging their feet on refunding our money. Would never recommend this company-ever!!!

Because I couldn't rate dobson a zero '0' ...Dobson teleco company has a monopoly in the two areas…read morein OKLAHOMA they legally have the right as the only internet and phone service provider offered beside from satellite Your only option in these areas are dobson or satellite and with Dobson of course its broadband. In our case we live in the outskirts of the central area and the service is so slow,..does dial up come to memory??? YES. YES IT DOES!! It matters not which service you sign for. We supposedly pay for PREMIUM service, but due to our location, well they've actually answered "you just bought in the wrong area" when we call for slow reception. So not only is the internet slower, but the customer service is very poor. Think twice before moving the two areas in OK. Do your research!!!

Great new packages!! We took the $89.99 package, get all three!…read moreThey waived the installation of the new DVR, since we were existing customers (previously know as allegiance) All digital HDTV, unlimited nationwide phone service, and fast Internet. They said up to 25 Mbps..were actually downloading about 28!

absolute incompetence or negligence. if I had any other option I would drop this service…read moreimmediately. For the amount I pay them every month I would expect at least a minimal standard of operation but they can't keep the Internet on for more than three days at a time. worst company I have ever had the misfortune of dealing with.

They illegally throttle your internet speed during peak hours and lie about it. Check your speeds…read morethrough a 3rd party speed checker and I guarantee it'll show the true speed.

I'm giving AT&t anything 1 star. Simple. If you want to see how easy it can be to do business with…read morea phone company who absolutely appreciates its customers. Try T-MOBILE. Love, Love, Love this company. Forever, I thought AT&T probably hung the moon. I was even afraid to switch because I'd been with them for somewhere close on Cellular to 40 years. Try to stop something you don't want through AT&T. You literally have to go into the store to stop something. Go to T Mobile. See what you can get thru the. I really enjoy my Netflix, Hulu. TUBI AND Pluto. All free on your phone, and you can hook it up to your home TV. Best switch and only switch I've ever done for cell phone. I would not go back to my illusion of the Granbury of the other cell phone company. I know this was supposed to be internet service but if it has AT&T on it attached in anyway or buying out an existing company. I'm out. I can't stand this company. Be aware if you go with these people. Make sure the letter they send you either says do what you want with their equipment or they tell you to return it. I stop using them once. Got an email tell me to bring in my used equipment. About a week later I got another email tell me to just keep it. They didn't want it back. Then they sent me another email several weeks later telling me they were going to sue me because I hadn't returned their equipment. I called them and told them let's dance. I've got all my documentation of what you told me to do two different times. In fact I still have their equipment just I'm case. You do business with them if you desire but look at their rating.

The price of their service is very good especially for features what you get. I need to contact…read moreKvchosting support services very rare and when I do, it is my lack of knowledge. But their support services have been absolutely superb with willingness, kindness and expertise, they have consistently exceeded expectations. No need for me to worry about whether or not I have all the knowledge necessary to keep my website running, I just can easily rely on Kvchosting. Simply a great service!

After almost a year of nothing but the best, I figured it is time to post review about Kvchosting…read more As a consumer, I deal with a lot of providers. I have not met a single company that has consistently dealt great support every time. They usually respond to easy requests pretty quickly. This company has the best value overall, especially when you factor in service and support as part of your "value".